Ingram Park Chrysler Jeep Dodge RAM

Avoid this dealership! We recently bought a car from them and we ended paying more than the asking price! I thought I was paying the sticker price or less. After a coupl We recently bought a car from them and we ended paying more than the asking price! I thought I was paying the sticker price or less. After a couple of days after I realized we paid more than the original asking price, I was in shock. I attempted to return the vehicle under their hassle free return policy within 3 days and was denied. I will never do business with them. And any person. I talk to that is considering buying a car, I will tell them to skip IPAC. And I will share my story with them. More

Unethical sales practices! Saw an advertisement online and went in after speaking to someone online. The sales person brought the car over and the MSRP on the sticker was 20k d Saw an advertisement online and went in after speaking to someone online. The sales person brought the car over and the MSRP on the sticker was 20k dollars more than the car online! The dealers final price was almost 30k more than the price online. When this discrepancy was brought up to our sales person he flat out told us it was a “SCHEME” used to have people come in and be offered different cars. They refused to come anywhere close to the online price and tried to gaslight us into thinking we were CRAZY for requesting their advertised price. I suggest anyone who has had a similar experience file a complaint at: https://texasdmv.my.salesforcesites.com More

Domingo was very helpful friendly he was very attentive to keep me informed on my car to keep me informed on my car More

IPAC Dodge: I took me vehicle in for a safety recall and was able to get it looked at that morning. I waited for it a couple of hours or so, but it was done as expeditiously as possible..I appreciated that was able to get it looked at that morning. I waited for it a couple of hours or so, but it was done as expeditiously as possible..I appreciated that. Although I waited, I liked that they offered shuttle service to take me back home and that my home was within the driving radius...great! However I was able to wait. They provide a clean waiting area for there customers and a great coffee machine service that is unlike other dealership that I have personally experience. My service agent was Solomon and he is always helpful and comunicates effectively with me and all customers I've seen him engaging with...very professional. I have been a customer of IPAC since 2003 and always have confidence all service issues will be properly addressed when I take my vehicle there. More

The service was fast they work on my car right away and got it done flawless. Waiting room it got a nice upgrade so it felt like I was there for only 5 minutes. got it done flawless. Waiting room it got a nice upgrade so it felt like I was there for only 5 minutes. More

Fantastic employee, very knowledgeable and professional. He advises what needs to be done and the time frame when needed. He is the one that I trust to give me the straight scope. He advises what needs to be done and the time frame when needed. He is the one that I trust to give me the straight scope. More

My dissatisfaction with this dealership is beyond this review. Short and sweet, they didn’t pay my trade-in off in time, which caused numerous phone calls and headaches from my bank and now my credit repo review. Short and sweet, they didn’t pay my trade-in off in time, which caused numerous phone calls and headaches from my bank and now my credit report and they didn’t transfer my Disabled Veteran plates like I was told they would (even signed the paperwork to do so). Causing even more problems for a Disabled Veteran to get something done that your dealership should have taken care of. Some manager had the nerve to ask my wife and I if we can do the review with him so they can fudge it to make the dealership look better. More

Everything was excellent I was very impressed and satisfied will use them again!Cody was great very professional! satisfied will use them again!Cody was great very professional! More

VERY UNETHICAL SALES PRACTICES. We saw an ad for a vehicle posted on November 3rd on their web site with a clearly marked price. We came in on the 10th of November to see the vehicl We saw an ad for a vehicle posted on November 3rd on their web site with a clearly marked price. We came in on the 10th of November to see the vehicle, we showed the ad to Clifford, the sales person and wanted to put a hold on the vehicle pending a test drive. To which they said no problem and we would have first dibs once they finished prepping it. After lunch we went back to purchase the car and the Sales Manger said the price on file was 50% higher than the ad price. Stating that it was "SUBJECT TO CHANGE" via fine print. They would not honor the advertised price on their own website, which by this time they had removed. This was in spite of us having the advertisement printed and in hand. They flat out said they will not sell us the vehicle at the advertised price and would not consider any further discussion on it. This is in direct violation of Texas Deceptive Trade Practices Act & 43 TEX.ADMIN.CODE 215.250. Any Lawyers out there interested in the case? We have all the documentation to support this situation. More

Jose is a great salesman and overall great guy. I recommend him to anyone looking for a new vehicle I recommend him to anyone looking for a new vehicle More