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Ingram Park Chrysler Jeep Dodge RAM

San Antonio, TX

Overview
Reviews
3.8
1,284 Reviews
Call Dealership (210) 684-6610
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7000 Northwest Loop 410

San Antonio, TX

78238

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Showing 1,284 reviews

September 26, 2024

Worst dealership in San Antonio Area! !! DO NOT DO BUSINESS HERE!!!!! You will be disappointed!!! They are great at selling you a lemon, but once you have an issue with the vehicle do not More

by victorrosas44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rene Barrios
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Oct 23, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Victor, this feedback is very concerning to receive. We strive for excellent customer service and it sounds like we fell short in your case, especially with the follow-up on vehicle issues. Please reach out directly so we can address this situation and work towards a resolution. Thank you, Justin Chin - Customer Relationship Manager - jchin@ipacchrysler.com

September 08, 2024

Excellent service, timely service, great customer service , every one friendly, clean department. Will come back for service More

by albertdg52Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanthony
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Sep 09, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Ingram Park Chrysler Jeep Dodge Ram provided excellent and timely service. Thank you for being part of the IPAC family, we look forward to seeing you again!

August 25, 2024

It's an excellent experience everyone are really good at their work and very attentive to the clients needs. More

by jesusgarciaantonio38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll, Valid Khamesieh
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Aug 26, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We're glad to hear our team at Ingram Park Chrysler Jeep Dodge Ram was attentive and provided excellent service. We appreciate your feedback!

August 16, 2024

The employees greeting us at the service area were quite friendly and welcoming. The problem I had was with either the employee that worked on my truck or the valet moving the truck. While getting into the More

by snake58adjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Giehll
Report | Print
August 15, 2024

Fast friendly service vehicles always done on time clean atmosphere. The shop is always clean organized and very friendly More

by alfarophillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
Report | Print
Aug 16, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thanks for the great feedback! We're glad to hear you enjoyed our fast and friendly service at Ingram Park Chrysler Jeep Dodge Ram. We appreciate your support and look forward to serving you again!

August 07, 2024

Paul is a very good and knowledgeable service rep. I am always impressed on how much he takes care of his customers. More

by wcuevas322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carter
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Aug 08, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for the kind words! We're glad to hear Paul provided excellent service at Ingram Park Chrysler Jeep Dodge Ram. We appreciate your feedback and look forward to serving you again!

August 05, 2024

Have dealt IPAC for years, always great to come back to the professtionals who take care of your vehicle and you. Ed provided great customer service! More

by gtdaisy210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed ORTEGA
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Aug 05, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thanks for your loyalty and kind words! We're glad Ed and the team at Ingram Park Chrysler Jeep Dodge Ram continue to provide great service. Looking forward to serving you again. Thank you for being part of the IPAC family!

July 30, 2024

Good efficient work friendly service in a timely manner. Now the cashier person not as verbal when you pay don’t let you know when payment is ready will have you standing there. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
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June 10, 2024

They go above and beyond for their service. I've been with them 6 years and have yet to say anything negative. More

by r_lara72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Renderos/ Jimmy M, Josh Giehll
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Jun 10, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thank you for your loyalty over the past 6 years! We're delighted to hear that Ingram Park Chrysler Jeep Dodge Ram continues to exceed your expectations. Thank you for being part of the IPAC family!

June 06, 2024

The service provide by Solomon was excellent. He made sure that we understood what service was needed. He made sure that evey item on the car that needed to be service was. Excellent servive wi More

by Cordy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon
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Jun 06, 2024 -

Ingram Park Chrysler Jeep Dodge RAM responded

Cordy, we're delighted to hear Solomon provided excellent service at Ingram Park Chrysler Jeep Dodge Ram. Thanks for the positive feedback and we look forward to assisting you again!

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