
Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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VERY UNETHICAL SALES PRACTICES. We saw an ad for a vehicle posted on November 3rd on their web site with a clearly marked price. We came in on the 10th of November to see the vehicl We saw an ad for a vehicle posted on November 3rd on their web site with a clearly marked price. We came in on the 10th of November to see the vehicle, we showed the ad to Clifford, the sales person and wanted to put a hold on the vehicle pending a test drive. To which they said no problem and we would have first dibs once they finished prepping it. After lunch we went back to purchase the car and the Sales Manger said the price on file was 50% higher than the ad price. Stating that it was "SUBJECT TO CHANGE" via fine print. They would not honor the advertised price on their own website, which by this time they had removed. This was in spite of us having the advertisement printed and in hand. They flat out said they will not sell us the vehicle at the advertised price and would not consider any further discussion on it. This is in direct violation of Texas Deceptive Trade Practices Act & 43 TEX.ADMIN.CODE 215.250. Any Lawyers out there interested in the case? We have all the documentation to support this situation. More
Excellent Customer Service. I went in for an Oil Change and had a couple of questions about my Chrysler 300C and Domingo was very Knowledgeable and was able to help me. Than I went in for an Oil Change and had a couple of questions about my Chrysler 300C and Domingo was very Knowledgeable and was able to help me. Thank you, Domingo More
Service department is awesome service Starts at the top Kim awesome When kim called me by my name i felt like part of family I drove in looking for Mr Harris #1 guy But he was busy , I woulde hav top Kim awesome When kim called me by my name i felt like part of family I drove in looking for Mr Harris #1 guy But he was busy , I woulde have waited a hour for Mr Soloman But I ended up getting a young guy I guess Soloman and joanthony are brothers Cus that young man treat me like royalty I look at service department Kim is the tree and I see all the good fruit Coming off those branches Service driveway is clean Everything in place Way to go! On the redesigning of the waiting room I’m looking into a Dodge again because I love coming to this place Great job guys and don’t forget the main giirl More
Very clean customer service is excellent outstanding wonderful perfectionism very respectful The best dealership everybody do their part n their department wonderful perfectionism very respectful The best dealership everybody do their part n their department More
Worst dealership in San Antonio Area! !! DO NOT DO BUSINESS HERE!!!!! You will be disappointed!!! They are great at selling you a lemon, but once you have an issue with the vehicle do not !! DO NOT DO BUSINESS HERE!!!!! You will be disappointed!!! They are great at selling you a lemon, but once you have an issue with the vehicle do not expect the same customer service actually do not even expect a call back. We are stuck paying on a car that is currently sitting in service. More
The employees greeting us at the service area were quite friendly and welcoming. The problem I had was with either the employee that worked on my truck or the valet moving the truck. While getting into the friendly and welcoming. The problem I had was with either the employee that worked on my truck or the valet moving the truck. While getting into the truck someone apparently grabbed on to the handle that assists you in getting into the truck and put all their weight and dislodging the handle. I did not notice the handle until I was away from the dealership and already on the expressway and enroute to another appointment. I called the service dept. and advised them of the damage and advised them of the damage and that I had an appointment for a recall at a later date and that I expected them to fix the damage. I also asked the service employee to make a notation on my service statement. More