Ingram Park Chrysler Jeep Dodge RAM

Car wiper issue I trouble shot my issue at home and replaced an electrical relay - which at first did not work. Marc did a fantastic job of seeing me quickly and giv I trouble shot my issue at home and replaced an electrical relay - which at first did not work. Marc did a fantastic job of seeing me quickly and giving me good options. I took my vehicle in to the service area for the techs to take a quick look and see what could be done. However, it seems the car just needed to be reset after the new relay was put in. After the car was turned off, battery unhooked and then reattached and turned back on, the problem was fixed. Marc and his team didn't try to gouge me for additional items and were happy to send me out without charge. Quick and honest. More

Easier than expected. I went to the dealership on a Wednesday evening after work, around 6pm. As I pulled into the dealership all the sales guys were hanging out outside an I went to the dealership on a Wednesday evening after work, around 6pm. As I pulled into the dealership all the sales guys were hanging out outside and I just new I was going to be swarmed as soon as I stepped out of my 2010 Jeep.msure enough Allen M walked right up to me. All I can say it was a great experience from that moment on. I told him I was just looking to see what I could get for my vehicle and what vehicle I was interested in. He drove me around all of their lots in a new Chrysler 300. He even kept the car running as we got at to look at some of the vehicles, it was a very hot day and getting back in a cool car was very nice. After driving all around and after all my questions he drove me back to some of the lots so I could narrow down what I was looking for. After finding the vehicle I wanted, we took for a test drive and I was sold. After some back and forth negotiations, which were handled professionally and in a friendly manner, I made the deal. It was after 10 pm by the time I was done with all the finance paperwork, which by the way was also very patient with me with the many questions I had. So it's now after 10 pm and Allen gives me the keys and he shows me the features of the car, even helps set up my cell to the connect system. I was there pretty late so they didn't have time to wash it. I went back the next afternoon and they detailed the car. Allen was great with everything from start to finish. I did begin my search online and Scott was very helpful and even came up to me a few times during my expeience to see how I was doing. Omar worked with Allen to "seal the deal". Overall, I'm very satisfied and would recommend. Oh yeah..I bought a 2015 Dodge Journey and love it. Thank you IPAC More

Choosing the perfect dealer I was searching for a car and I didnt know what to get. Scott was great he helped me with choosing the perfect car for me which was Charger, also with I was searching for a car and I didnt know what to get. Scott was great he helped me with choosing the perfect car for me which was Charger, also with the color and the interior. I couldnt be anymore greatfull. More

jermaine Taylor jermaine was amazing in helping me get into a car. I had a baby with me and he did a great job of being patient and making things happen quickly for m jermaine was amazing in helping me get into a car. I had a baby with me and he did a great job of being patient and making things happen quickly for me. Thank you and I will make sure everyone knows about your excellent guest service! More

IPac and Josh Giehll were awesome! I just recently bought a brand new 2015 Dodge Dart! If anyone is looking to get a new vehicle I highly reccomend going to IPac, My sales Rep was JOSH I just recently bought a brand new 2015 Dodge Dart! If anyone is looking to get a new vehicle I highly reccomend going to IPac, My sales Rep was JOSH GIEHLL, Josh is an awesome Guy, he did a great job at getting me the exact car I wanted at a very reasonable Price! If anyone is looking to get a car here at IPac, I suggest you ask for Josh! Josh had the vehicle I wanted waiting for me as I got there, he got all the paperwork and everything I needed done in a very quick time, No hassle, No long waiting periods, went in and got everything done and drove away with a brand new car! Thanks once again JOSH! I'm loving the new Dodge Dart you were able to help me get! GO SEE JOSH! Good man who does a good job! Very satisfied customer here!!!? More

Goes the Extra Mile My 81-year-young Mother just bought a Chrysler Town and Country from IPAC and since she "doesn't do Internet" she asked me to get online and write a " My 81-year-young Mother just bought a Chrysler Town and Country from IPAC and since she "doesn't do Internet" she asked me to get online and write a "SUPER" review for Larry Gilman. She's so pleased with the service and buying experience. She said it was hard these days to find someone like Larry who will "go the extra mile." Thank-you for taking such good care of her. More

Awesome customer service We went there to "look" and walked out with a 2015 Jeep Rubicon! Tony Ruiz was very helpful, worked with us and got us into a brand new Jeep. He is e We went there to "look" and walked out with a 2015 Jeep Rubicon! Tony Ruiz was very helpful, worked with us and got us into a brand new Jeep. He is excellent to work with and I would HIGHLY recommend him. This will be our "go to" place next time we are in need of another vehicle. More

new car purchase Our salesman Tony Ruiz was outstanding. Listened to what we wanted, no hassle, outstanding service. The finance department however was awful Too much Our salesman Tony Ruiz was outstanding. Listened to what we wanted, no hassle, outstanding service. The finance department however was awful Too much waiting, so so customer service and after we signed the contract they called us back and said we owed more money. It was their mistake and they did not offer to reduce the price of the car or give me more for my trade in, to make up the difference, just we need to come in . I liked the initial price and terms, but have never heard of a dealer reneging on a contract once it was signed. I wonder how many other customers they do this too? Left a bad taste in my month. They filled my new Caravan up with gas, gas they figured that would appease me for the extra money we had to pay.. Simply terrible! I would go through Tony again to purchase another vehicle, he was the saving grace for IPAC. Karyn and Matt O'Brien More

Great Service, great Sales Rep Tony Ruiz was outstanding, In my opinion he went above and beyond. I have three little kids, I didn't want to spend hours inside the dealership fillin Tony Ruiz was outstanding, In my opinion he went above and beyond. I have three little kids, I didn't want to spend hours inside the dealership filling out paperwork and trying to make a deal. I talked to Tony R. on the phone and explained to him what I want and he made it happen without me spending hours and hours inside the dealership. If you are in the market for a new car stop by IPAC and talk to Tony Ruiz. More

great service and friendly people Love the customer service, they work with you and help you as much as they can. Love the customer service, they work with you and help you as much as they can. More