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Ingram Park Chrysler Jeep Dodge RAM

San Antonio, TX

3.8
1,320 Reviews

7000 Northwest Loop 410

San Antonio, TX

78238

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Showing 1,320 reviews

June 13, 2015

IPac and Josh Giehll were awesome! I just recently bought a brand new 2015 Dodge Dart! If anyone is looking to get a new vehicle I highly reccomend going to IPac, My sales Rep was JOSH More

by Jason83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
June 10, 2015

Goes the Extra Mile My 81-year-young Mother just bought a Chrysler Town and Country from IPAC and since she "doesn't do Internet" she asked me to get online and write a " More

by Lorancarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gillman
May 26, 2015

Awesome customer service We went there to "look" and walked out with a 2015 Jeep Rubicon! Tony Ruiz was very helpful, worked with us and got us into a brand new Jeep. He is e More

by E&R Cordova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ruiz
May 24, 2015

new car purchase Our salesman Tony Ruiz was outstanding. Listened to what we wanted, no hassle, outstanding service. The finance department however was awful Too much More

by mobrien139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ruiz
May 26, 2015 -

Ingram Park Chrysler Jeep Dodge RAM responded

Mr. and Mrs. O'Brien, Hello, my name is Chris Seiter, Internet Manager at IPAC Dodge. I wanted to take some time to respond to your review. First let me say that I am glad to hear that Tony Ruiz provided you with the level of customer service you expect and deserve. Now for the experience you described with our finance department, I sincerely apologize. It is important to me and the rest of management here at IPAC that customers be treated with a high level of respect and customer service throughout their buying process and clearly that was not the case with your experience. I can assure you that it is not a common experience for our customers. You are certainly correct that since this was our mistake and we should have made it right for you. As part of the internet department at IPAC, Tony depends on reviews to earn future business. A review that tells of a mixed experience is important to management because it shows where changes need to be made to avoid losing potential customers who read it. I sincerely hope that you give us at IPAC Dodge a chance to earn your business again in the future and prove to you we can provide you the customer service you expect throughout the buying process. If you have any further questions or concerns please don't hesitate to contact Tony Ruiz or myself at 210-684-6610 or through email. Thank You, Chris Seiter Internet Manager IPAC Dodge cseiter@ipacchrysler.com

May 22, 2015

Great Service, great Sales Rep Tony Ruiz was outstanding, In my opinion he went above and beyond. I have three little kids, I didn't want to spend hours inside the dealership fillin More

by Will31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ruiz
May 13, 2015

great service and friendly people Love the customer service, they work with you and help you as much as they can. More

by purple, japan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermane Taylor
May 11, 2015

Best car buying experience yet! I went in not even expecting to come out with a car much less a brand new one. Scott and his team were top notch and were very kind and accommodating. More

by Dimples0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gonzalez
May 06, 2015

Excellent service Professional, attentive, caring, well suited for the job, a significant factor for the Chrysler service family and in my wife's words "Great smile it More

by Delaluz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Mendoza
April 24, 2015

Quick customer respond & good service from IRAQ team Todd Waldo was my sales & we have a great experience with him. He has good knowledge about the car that we wanted it. We could see that he really trie More

by eve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Campos
April 24, 2015

Awesome Car Buying Experience Larry, and the rest of the IPAC team, did such a fantastic job from start to finish. They made me an offer I couldn't refuse, and it didn't take them More

by Chase4687
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Gillman
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