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Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
1,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,320 reviews
March 12, 2015
great service Robert helped us ou in buying a new chrystler 200. Loved the car and the experience.friendly service. And great price. Now we're riding around town i Robert helped us ou in buying a new chrystler 200. Loved the car and the experience.friendly service. And great price. Now we're riding around town in a cool car. More
by sanmiguel14
Employees Worked With
Robert Ortega
March 10, 2015
Definitely will be recommending everyone here From when we walked in Robert was very helpful and we could tell he really was trying to help us. A friend recommended us to him and glad we went beca From when we walked in Robert was very helpful and we could tell he really was trying to help us. A friend recommended us to him and glad we went because We left with a 2015 Chrysler 200! Dedinitly good salesmen who has his customers interest and concerns in mind and we will definitely be recomming anyone else who needs a new car to him. More
by Carmen
Employees Worked With
Johnny Sias, Charlie Morgan, Robert Ortega
March 01, 2015
Sales IPAC has always gone over and beyond helping you been satisfied. I bought my last three vehicles from IPAC and myself and the wife have received outs IPAC has always gone over and beyond helping you been satisfied. I bought my last three vehicles from IPAC and myself and the wife have received outstanding service from everyone especially our salesman. We received first class service from him every time we've bought a car and hopefully he never leaves because will be coming again in few years for another hour car. Your fiance officer was quick and to the point in helping us and went through all paper work courteously. Management also been super and that's what I like about IPAC. More
by Roger Zamora
Employees Worked With
Tony Ruiz, Tony Hinojosa, Ron Pelzel
February 23, 2015
Great buying experience Great costumer service and professionalism throughout the entire process. Buying experience was smooth, fast and easy. Within three hours we were in a Great costumer service and professionalism throughout the entire process. Buying experience was smooth, fast and easy. Within three hours we were in and out of the lot with the vehicle we wanted. We highly recommend Mr. Gillman for a great car buying experience. More
by Johnnyace
Employees Worked With
Larry Gillman
February 18, 2015
Great work! I purchased a 2015 Dodge Challenger and Mr. Gillman was very professional from start to finish. The car buying experience was very easy and smooth thr I purchased a 2015 Dodge Challenger and Mr. Gillman was very professional from start to finish. The car buying experience was very easy and smooth through out the entire process. I would highly recommend this dealer to anyone looking to buy a car from IPAC. More
by Dodge2015
Employees Worked With
Larry Gillman
February 18, 2015
The run around. I had an electrical problem where everything turned off while my wife was driving. We scheduled an appointment for 7:30 in the morning on Monday . Th I had an electrical problem where everything turned off while my wife was driving. We scheduled an appointment for 7:30 in the morning on Monday . They said they just needed to do a diagnostic that could be anywhere from 2 hours to 24 hours. That sounds like a lot of time to plug into a computer to get a diagnostic to start to see what needs to be fixed. Then there would have to be a phone call to get an estimate if there is something found. I called Tuesday morning at 9:30, 26 hours after dropping off my car for a scheduled appointment, to be told nothing had been done. I then waited until 1000 am on Wednesday and after 10 phone calls of being on hold for over ONE hour I get told that the shop has lost power and nothing has still been done to my car. There was no apology and I am still without a car. On top of that the estimate that they gave me was for $243.81 just to do the diagnostic, after saying that it is scary to have your young family in a car with the electric system turns off. What father/husband won't pay to protect their family? It feels like they were just taking advantage of the situation. And they still have my car. We will see how this goes but for now I wish i could but ZERO stars! More
by SoccerFreak
Employees Worked With
Marc Mendoza
February 16, 2015
Outstanding professionalism We have worked with Tony Ruiz for all of our Jeep purchases. He is an outstanding salesman with integrity and professionalism. Tony was patient with We have worked with Tony Ruiz for all of our Jeep purchases. He is an outstanding salesman with integrity and professionalism. Tony was patient with us and made sure we got the best. His friendly attitude makes you feel as if you had known him for years. We will continue to recommend Tony to anyone looking for a new car or truck. More
by DA
Employees Worked With
Tony Ruiz, Dan Munoz
February 10, 2015
good customer service Hector Carrillo was new when I first came in to purchase my car. Despite that he offered great customer service, was knowledgeable and worked with us Hector Carrillo was new when I first came in to purchase my car. Despite that he offered great customer service, was knowledgeable and worked with us to make sure we were satisfied with our purchase. I would highly recommend him, and feel he deserves commendation for his service. More
by skovarovic
November 22, 2014
AWSOME SERVICE Mr. Gillman was extremely professional and willing to ensure all concerns and questions were addressed. I would highly recommend him if you are in the Mr. Gillman was extremely professional and willing to ensure all concerns and questions were addressed. I would highly recommend him if you are in the Market to purchase a vehicle. More
by rmg3
November 05, 2014
14 jeep grand cherokee service I have 2014 jeep grand Cherokee limited. the day after I bought the vehicle the airbag light turned on. so I took in the vehicle over to IPAC the foll I have 2014 jeep grand Cherokee limited. the day after I bought the vehicle the airbag light turned on. so I took in the vehicle over to IPAC the following Monday. it took them 2 days to diagnose the car. they diagnosed a bad wire harness for the passenger seat airbag. after they replaced it (which took them an entire week). they refused to assist me with a rental car. so I had to pay out of my pocket for a rental. on Friday when the vehicle was ready. I never received a phone call. I had to call multiple times, each of which I never got thru. I finally just decided to show up at the dealer. after I picked up my car and drove to return the rental car. the airbag light turned back on. literally 20 min after I picked it up. not only that. the back padding on my seat where they were working. was broken. I had to return back to the dealer and there we were with my family and children waiting for them to try and figure out why the light came back on. it turned out that the wire harness that they replaced for my seat airbag was a "defected harness". so they had to do the entire job all over again. I also made them replace the back padding that they broke. so I drove away with my jeep until the new parts arrived. once they arrived they promised to have the work completed the same day so that I wouldn't have to get another rental. we made the appointment for a Thursday morning drop off that way I could pick up my vehicle that same night after I got off of work. at 4:30pm Thursday afternoon I still hadn't received an update. so I called and he told me that they were just barely going to start working on the car but that they promised it was a fast job and that they could still have my vehicle ready by 6pm. I arrived at 6;30pm and my vehicle was complete. I drove away and the following day.. what do you know.. the airbag light turned on again. so here I am now driving a 2014 jeep grand Cherokee with an airbag light turned on. so now I have to take my vehicle back to the dealer for a 3rd time and again, they refuse to help pay for a rental car!!! absolutely the worst service I have ever experienced. I will not take my vehicle back to IPAC. I am going to another dealership to have my vehicle serviced!! do not trust these people. my service advisor was Clifford. horrible at returning phone calls. technicians obviously are not good at there job. and the customer service is just plain lousy More
by mgarcia8524
Employees Worked With
CLIFFORD, Service Department
