Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
1,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,320 reviews
October 28, 2014
Onward and Upward with Mr. Robert Ortega!!! We would like to commend Mr. Robert Ortega for his professionalism and friendly attitude. My wife, Jo Emma and I purchased a new 2014 Ram 1500, ecodi We would like to commend Mr. Robert Ortega for his professionalism and friendly attitude. My wife, Jo Emma and I purchased a new 2014 Ram 1500, ecodiesel, 4x2 truck, and we could not been happier and satisfied with the excellent service that Mr. Ortega provided. We look forward to going back to the Ingram Park Auto Center for the oil changes and whatever else we might need in the future. And, I will definitely recommend Mr. Robert Ortega to my family and friends. Juan Gilbero Quezada More
by Juan Giberto Quezada
Employees Worked With
Robert Ortega
October 26, 2014
Good experience. Justin and Robert were very helpful and made buying my Chrysler 200 very easy. I would definitely buy my next car there and recommend it to others Justin and Robert were very helpful and made buying my Chrysler 200 very easy. I would definitely buy my next car there and recommend it to others More
by ELR
Employees Worked With
Justin Rodriguez, Robert Ortega
October 16, 2014
After sale, nobody cares We purchased a used truck. The first time my husband drove to work the engine light came on. We brought it to the dealership to be serviced. They t We purchased a used truck. The first time my husband drove to work the engine light came on. We brought it to the dealership to be serviced. They told us that if it wasn't covered by warranty we would have to pay out of pocket but couldn't even tell us how much it would cost to diagnosis the problem....even though we told them what the problem was. We spoke to sales, they said there is no way to know if it was broken before we bought it so it was our problem. I wrote a letter via the "contact us" on the website. Nobody ever responded. I had a different salesperson email me about purchasing a vehicle, I replied that we just purchased a truck and told him the problem, never heard from him or anyone else ever again. On a positive note, the price was great. The salesman I had, who was great, is no longer working for the company. This was the second vehicle I purchased from IPAC but my first time to need service. I was about to purchase a new Jeep from them too but decided not to. I would suggest you use a different dealer....(on an additional note, Red McCombs is also terrible. They sold me a Certified Used Hyundai with a rebuilt engine and a car accident on the record - not reported on the CarFax until 10 months after I purchased it, but I was aware something was wrong with the vehicle after a few days) More
by Flutterbyi
Employees Worked With
Service Department
October 14, 2014
Top shelf. Larry was the first to call when I made an internet inquiry. After arriving, he treated me and my son very well. He answered all of our questions and Larry was the first to call when I made an internet inquiry. After arriving, he treated me and my son very well. He answered all of our questions and was very knowledgeable about the car and all of it's features. He let my son drive three different Challengers; none of which were an exact fit. He worked tirelessly to put the right package together will the features my son wanted. He was fixated on giving my son the right car and giving me the right price. Best car buying experience I've ever had. Thank you Larry. Top shelf all the way. More
by ddolph
Employees Worked With
Larry Gillman
October 09, 2014
New Truck and New Salesman Bought a 2014 Dodge Ram 1500 this past Saturday. Tim Lewis was our salesman and we couldn't have picked a better salesman. We got the truck we wante Bought a 2014 Dodge Ram 1500 this past Saturday. Tim Lewis was our salesman and we couldn't have picked a better salesman. We got the truck we wanted at the price we wanted. More
by BF2014
Employees Worked With
Tim Lewis
September 30, 2014
Excellent Sales Person This is my 3rd vehicle from IPAC Dodge Tony Ruiz was my sales Person for 2 of them and as always he was excellent. Tony is very helpful, patience and This is my 3rd vehicle from IPAC Dodge Tony Ruiz was my sales Person for 2 of them and as always he was excellent. Tony is very helpful, patience and is not pushy like some sales People is it always a pleasure to do Business with him. More
by Enkirch01
Employees Worked With
Tony Ruiz
September 13, 2014
$400 oil change I went in for an oil change on my Town and Country which only had 38,000 miles on it and was told my rear brake pads and rotors would beyond repair an I went in for an oil change on my Town and Country which only had 38,000 miles on it and was told my rear brake pads and rotors would beyond repair and had to be replaced. $431,later and we have new brakes on our mini-van. I was not at the dealer when these repairs were made but next time I will not leave the dealership. I do not trust the service manages, sorry to be so brutally honest. The last oil change I needed a new battery at 34,000. See the trend? More
by Fpemberton
Employees Worked With
Cotey, Service Department
September 13, 2014
Great dealership They were very patience with us and helped us find the right car for us also they made sure we was comfortable and happy with the pricing they work wi They were very patience with us and helped us find the right car for us also they made sure we was comfortable and happy with the pricing they work with you great place with trustworthy people More
by shaynnadvs
Employees Worked With
Edward Ayala
September 11, 2014
"Bad service made up" I previously posted a very bad review due to the experiences I had with the service department. After speaking with the right people, the bad service I previously posted a very bad review due to the experiences I had with the service department. After speaking with the right people, the bad service was definitely made up and my vehicle was repaired in a timely manner. Since then, I had to return again and must say the service I received was excellent. A big THANK YOU to Rey Flores and Simon Trevino - perfect examples of what customer service should be! More
by Mel2
Employees Worked With
Reymundo Flores, Simon Trevino
