Ingram Park Chrysler Jeep Dodge RAM

Fantastic experience!! I recently purchased a 2014 Jeep patriot. I had an experience that facilitated the purchasing of a new vehicle. The sales associate, Angel was extrem I recently purchased a 2014 Jeep patriot. I had an experience that facilitated the purchasing of a new vehicle. The sales associate, Angel was extremely helpful. He was honest, friendly and very very positive which made me feel comfortable and secure. While going to the process, Charlie the Sales manager was very helpful as well. He helped me out a lot and worked with my budget and expectations. Overall I am glad to have had both Angel and Charlie in the making of this huge decision. More

Internet sales team I researched and choose a vehicle. Corresponded with Internet sales team and went in to look at the vehicle. Tony Ruiz was unavailable so Scott Gonzal I researched and choose a vehicle. Corresponded with Internet sales team and went in to look at the vehicle. Tony Ruiz was unavailable so Scott Gonzalez helped me. I was there 4 hours for a purchased that should have taken 30 minutes. Scott left every time I asked a question and took 15-20 minutes to get someone to answer it for him. I know the sales tactic is to stall and make people wait but the reason I went through Internet sales was because I didn't want to spend all day sitting around a dealership being asked constantly what monthly payment would you like and what can we do to get you in this vehicle. The salesmen are so well programmed they don't even listen to the customers. I have had more productive conversations with telemarketers reading canned scripts. Even after I had purchased a vehicle from the dealership I continued to get e-mails from Tony Ruiz asking when I was going to come in and test drive a vehicle. I could tell the e-mails were pre scripted because I would receive the exact e-mail from other dealerships. I finally informed him that I had already purchased a vehicle and he still couldn't figure out I had already purchased a vehicle from him just a few days earlier. After he got upset because he thought I had purchased from another dealer I called him to explain I had purchased the vehicle from him at his dealership. He quickly used the I thought you were someone else excuse even though I had been corresponding with him by name. I purchased the vehicle on a rainy day and was asked to bring it back and they would wash and detail the truck. I took it in on a Tuesday morning with hardly any customers in the dealership and still watched my truck sit for 45 minutes before it was taken back. I then had to wait 2 more hours and listen to countless excuses about why my truck hadn't been cleaned yet. I also had to wait almost a month to receive my plates. I finally called the dealership and magically they had just come in the day before. I asked if I was on a call list to be informed of my need to pick up my plates and the receptionist could not give me an answer. More

My review of IPAC Great experience! Went in to "look around". My credit score was poor and yet 2.5 hours later I was driving out in my 2011 Dodge Ram Truck! This place Great experience! Went in to "look around". My credit score was poor and yet 2.5 hours later I was driving out in my 2011 Dodge Ram Truck! This place is awesome, customer for life! Larry Gillman is the man! More

An IPAC Day - Thanks Larry! I asked Larry to show me a car under $8,000, and within 15 minutes we found it. Not only did we find it but it was in nearly like new condition. My I asked Larry to show me a car under $8,000, and within 15 minutes we found it. Not only did we find it but it was in nearly like new condition. My son and I both took it for a test drive. I made a minor error in slightly overestimating the loan value of the car, but to keep things simple, when Larry asked what it would take to earn my business, I gave Larry a number. Within 10 minutes, Larry came back and said that number was a deal! How's that for service? Then I asked to inspect the car over, under, end to end and Larry assisted with all our questions. I can't say enough about how painless this car buying experience was. And Vince? Super efficient with the paperwork, even when I requested a redo two days later due to wanting to put additional money down. Professional and done within 10 minutes. Can it get better? I don't know, but Larry/Vince, you've earned my future business! Great job IPAC! More

Friendly, smooth experience. I recently moved my wife down to SA and needed to gett her a vehicle. We had already decided we wonted a chrysler 200 and had very been to another dea I recently moved my wife down to SA and needed to gett her a vehicle. We had already decided we wonted a chrysler 200 and had very been to another dealership to look at one. They were pushy and didnt know much about the vehicle and the options that it had (2013 limited model). I was un satisfied and looked elsewhere. When I discovered IPAC I found a model/ year that we wanted. We contacted them via phone and the receptionist was very nice and helpfull. We then decided to visit and look at the vehicle in person. When we arrived everyone was smilling and friendly. Larry come over with a smile and immediately took us to the car and showed all the features. He know what the car had to offer and was very informitive without being pushy. My wife and I decided on buying it and he got us an amazing deal, and he worked hard with the banks to get us a good monthly payment (which was hard to do for a first time car buyer to get). I am very pleased with his service and plan on using this dealership to buy any future vehicles. I highly recommend to anyone looking to buy a new vehicle. More

Survey for Max My time at IPAC was phenomenal! Thanks to Max Rodriguez, I'm extremely satisfied with my first vehicle! I definitely will recommend you all to any fut My time at IPAC was phenomenal! Thanks to Max Rodriguez, I'm extremely satisfied with my first vehicle! I definitely will recommend you all to any future buyers. More

Chrysler Omar was and is by far the best at helping me get into a car. He provided the best service anyone can ask for. He answered all my questions and help m Omar was and is by far the best at helping me get into a car. He provided the best service anyone can ask for. He answered all my questions and help me every step if the way step by step. Awesome!!! Awesome!!! Most outstanding service from Omar overwhelming satisfied! Will be looking forward to buying more cars from Omar, and referring everyone I know to him. More

VERY GOOD EXPERIENCE - TIRING BUT GOOD! We are very pleased with everyone who helped with our purchase. We are very pleased with the purchase and with everyone who worked with We are very pleased with everyone who helped with our purchase. We are very pleased with the purchase and with everyone who worked with us so diligently! Thanks, Bob an' Dee More

Just looking around I was coming back from Austin and heading back home with my father. I wanted to stop at Ingram park cause I remember that there was this red fully loa I was coming back from Austin and heading back home with my father. I wanted to stop at Ingram park cause I remember that there was this red fully loaded 100th anniversary edition challenger that I saw and liked online that ipac had, so we stop at ipac I wanted to look at it in person. When we got there justin came to us and helped me, I told him about about the car I wanted to see and he showed me the car. He told me all the aspects of what it has and I took it for a test drive, after that we went inside just to get a price range what I would pay and get if I trade in my car that day but I didn't expect to buy a new car that day just went to check out that challenger..Well they offered a comfortable monthly payment and got a great trade in value for my car that was also challenger. Well it was unexpected on getting a new car but I got the car that I saw and really liked. Justin was very friendly and helpful, he made everything possible for me to take the car I liked home with me. More

Successful New Car Buying I'm good, thanks to a friendly Jermane Taylor(salesperson) was able to purchase the car. It is also thanks to the help of Annette Arellano. I'm good, thanks to a friendly Jermane Taylor(salesperson) was able to purchase the car. It is also thanks to the help of Annette Arellano. More