
Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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I really wasn't looking to buy, but when I spoke to Jody and test drove some cars I was specific of what I wanted. He went all the way into finding the car I fell in love with. I am grateful for Jody a Jody and test drove some cars I was specific of what I wanted. He went all the way into finding the car I fell in love with. I am grateful for Jody and am happy with my new car. He listened and I am glad. I was going to leave when he found the car and that was that. Thank you IPAC, for doing a good job. More
I was recently searching for a 2014 grand cherokee limited, V8, 4X4, in my search I found that there were no vehicles within 250 miles of San Antonio that matched what I wanted. When I started calling limited, V8, 4X4, in my search I found that there were no vehicles within 250 miles of San Antonio that matched what I wanted. When I started calling dealerships to have them assist me in my search, Larry White from IPAC told me over the phone that there were two vehicles on his lot that were EXACT matches to what I wanted. When I arrived at the dealership two hours later, Larry greeted me nicely and walked me over to the lot. When we arrived near the new grand cherokees, I asked him where the two were that matched what I wanted. He immediately started looking erratically in the windows to see which ones were 4x4, when he couldn't find one that matched what I wanted, he started trying to dissuade me on buying a 4x4 saying things like "c'mon man...do you really need four wheel drive?" Long story short, he never found the vehicles he said he had on the lot. We ended up going back in his office and doing paperwork for the Jeep that he was going to, as he stated "do all the legwork" to find for me. He stated that he would search for a Jeep and call me soon. I called him the next morning and he rushed to get off the phone with me saying he'd call me back in a little bit. It's been 3 days since I was in the dealership and Larry has not once called my phone, even after he stated he would. From the lying to get me to go to the dealership, to trying to convince me to not buy the car I wanted, even though I'm planning to spend over $40k. My experience with this dealership and with Larry White was horrible. Another Jeep dealership in Boerne helped me find and secure a 2014 Jeep GC and it is on the way here to San Antonio. I haven't called Larry White back...I guess I'll wait till he calls me...not gonna hold my breath though. More
Some background to my review: I had paid off my 08 Charger on a Friday, and that next Saturday, totaled it. I knew I wanted another Charger, and decided to upgrade to an SXT with the Rallye and Na Charger on a Friday, and that next Saturday, totaled it. I knew I wanted another Charger, and decided to upgrade to an SXT with the Rallye and Nav package. In researching prices I came upon the TrueCar website. Basically, you put in what you want, with what features, and it will show you the local dealers who will honor that price. IPAC was one of the dealers, and as soon as I submitted my query, Frank Z sent me an email asking what exactly I was looking for. I replied, and he sent me a stock number to look at. Last Saturday, I went in with the expectation of having to haggle. I even brought my dad, who LOVES to fight and argue as my backup. I probably didn't need to bring him, which speaks very highly of the sales staff at IPAC. We walked in, asked for Frank (didn't have an appt.) and he remembered me from my email and took us out to look at the car straight away. He showed us two, I picked one and we went in to do the paperwork. I showed him the certificate, with the TrueCar price, which was $4,273 under MSRP and he worked it so that was the exact price the car was. We then went over to Annette in Finance, who was a dream to work with as well. Since I had totaled my previous ride, I have a sizable settlement coming in, but I didn't have it in hand yet. Annette said this was not a problem, and is holding a check until I let them know to cash it. She also worked out a FANTASTIC rate for me at 1.75%. I can't speak highly enough of the staff at IPAC. Thanks guys! More
I have been looking to purchase a Dodge Charger for the I have been looking to purchase a Dodge Charger for the last several months. We went to San Antonio just to visit but then we decided to just lo I have been looking to purchase a Dodge Charger for the last several months. We went to San Antonio just to visit but then we decided to just look to see what Chargers were available. We looked on the internet and discovered IPAC so we decided to go there. When we first got there we got out and started looking at the Chargers in the lot. To our surprise, no one came out to help us. We walked all through the lot and then decided to go inside to see if someone would assist us. We waited inside when Aaron Plunkett came in from the outside (it seemed as if he just finished helping someone else). He greeted us and said he would assist us. We explained to him what we were looking for and he was able to show us several other Chargers that we did not see. He was also pointing out the differences in each one and explaining the cost. When we located one that I wanted, he took us for a test drive and was very knowledgable about the vehicle and explained all the features thoroughly. When we went back to the office, Mr. Plunkett worked with me and was able to get me to the monthly payment that I needed in order to purchase the vehicle. Mr. Plunckett was courteous and professional and did an excellent job even staying after hours. I was very satisfied with the sale and the vehicle but it didn't stop there. I was then introduced to Annette Arellano to finish up the sale. She was also very courteous, professional, and efficient. Not only did she get me through the process smoothly and offer the products I needed, she worked extra and informed me a couple of days later that she found an even better rate for me. I am very pleased and thankful for the work that she did. Needless to say, my experience at IPAC was outstanding. I am extremely satisfied and I am recommending IPAC to everyone else. More
We were very impressed by the dealership and its representative, Mr. Tony Ruiz. He guided us professionally through the whole car buying process. He validated our previous research and respected wha representative, Mr. Tony Ruiz. He guided us professionally through the whole car buying process. He validated our previous research and respected what we were looking for in a used car. At no point, did he try to push a sale or into something we actually did not want. He let us come to our own decision. The result was that we were driving home with a great car and completely satisfied. We highly recommend Mr. Tony Ruiz and Ingram Park Auto Center in San Antonio, TX. More
Tony had great customer service practice he knows how to communicate with customer making them feel comfortable..if we choose to trade our buy a new car our truck we would choose tony again for his great j communicate with customer making them feel comfortable..if we choose to trade our buy a new car our truck we would choose tony again for his great job helping me and my wife purchase the new 2013 dodge durango and my wife loving it...great job tony!! More
I was very pleased with the overall experience with purchasing a new truck. I feel that I was treated fairly and this is the second vehicle I have purchased from IPAC. purchasing a new truck. I feel that I was treated fairly and this is the second vehicle I have purchased from IPAC. More
Robert was respectful, professional and non-agressive with the sale. He didn't play games, and was a breathe of fresh air when it came to dealing with a car salesman. I have already recommended him to with the sale. He didn't play games, and was a breathe of fresh air when it came to dealing with a car salesman. I have already recommended him to a friend, and I look forward to giving him some return business with my families next vehicle purchase. More
It was very good I thought I would never get a new car. wen they came back and said u were accepted. I said dang really and that's wats up and were do I sign. wen they came back and said u were accepted. I said dang really and that's wats up and were do I sign. More