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Ingram Park Chrysler Jeep Dodge RAM

San Antonio, TX

3.8
1,320 Reviews

7000 Northwest Loop 410

San Antonio, TX

78238

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Showing 125 service reviews

April 07, 2026

Got me in and out as very informative . i liked the whole process im very thankful More

by williamtharpe19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lombrana
Apr 07, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

It was our pleasure to assist you. Thank you from all of us here at Benson's Auto Group Chrysler Jeep Dodge!

March 12, 2026

DEALERSHIP TOOK QUIET A WHILE WITH REPAIR TO MY RAM TRUCK DIFFERENTIAL BUT AFTER 3 MTHS WAIT AND THAN DRIVING AWHILE BEFORE MY REVIEW AND DRIVING FOR A DEW WEEKS MY TRUCK RUNS GREAT. WORKING WITH DANIEL More

by TXGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL ORTEGA
Mar 12, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

We apologize for the long wait, but it’s great to hear your Ram Truck is running smoothly now! We're glad Daniel ensured everything went well. Thank you for choosing Benson's Auto Group Chrysler Jeep Dodge!

March 06, 2026

Great and fast service from this dealership! Provided solid info and recommendations for my car More

by Serenity70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo
Mar 09, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

Thanks so much for the review. We look forward to your next visit to Benson's Auto Group Chrysler Jeep Dodge!

February 13, 2026

I have always been given, what I feel is the straight truth about what is the best way to deal with reason or reasons and what should be taken of first. I think that all your service advisors are the ver More

by peter8547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
Feb 16, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

Peter, thank you for sharing your feedback about your experience with the Benson's Auto Group Chrysler Jeep Dodge team. We’ll be sure to pass on these kind words to Paul Carter and look forward to helping you with whatever you need next!

February 03, 2026

Update: Since posting this review, the service manager, Tony, has reached out to me directly to address the situation. He took the time to review what happened, made things right, and confirmed that they w More

by RP
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo Chavez, Angie, Samantha Fuentes, Tony
Feb 04, 2026 -

Ingram Park Chrysler Jeep Dodge RAM responded

I'm really sorry to hear about the confusion and frustration you've experienced with our oil change promotion. It's never our intention to deceive or mislead, and it's clear we fell short in communicating the details of this offer. I apologize for any inconvenience this has caused you, and I would love the opportunity to make things right. We value your business and don't want to lose your trust over what should have been a simple transaction. Please feel free to reach out to me at any time so we can discuss how best to resolve this issue for you. Thank you for bringing this to my attention. - Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

Feb 19, 2026 -

RP responded

Thank you for your response. I will send you an email today.

Feb 25, 2026 -

RP responded

Hello Mrs Fuentes, I have emailed you twice and have not gotten a response from you.

December 23, 2025

I’ve purchased a Wrangler and a Ram truck from IPAC. Charles is my service advisor and he always treats me fairly. More

by Dave M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Kersch
Dec 23, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Hi Dave - We are so grateful for your business and enthusiastic about your positive experience with Charles and our team. Thank you for choosing Ingram Park Chrysler Jeep Dodge Ram! Welcome to the IPAC family!

November 13, 2025

Mr Carter is the person who I go to when I need help with my vehicle. I have advised my daughter and son to take their vehicles that need service. I have known him for 20 years and trust him. Always provides More

by peter8547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Giehll
Nov 14, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Hi Peter, we value your business and trust in Mr. Carter! It means the world to us to hear that you've reliably chosen Ingram Park Chrysler Jeep Dodge Ram for two decades. We truly appreciate your five-star review and hope to welcome you back for any future automotive needs. Thank you for being part of the IPAC family!

October 15, 2025

Ingram Park Jeep is exceptional and they provide excellent service. Charles in Jeep service is excellent to work with on your repairs or vehicle issues. I have been going to Ingram Park Jeep f More

by rebecca.ivey
Workmanship
Recommend Dealer
Yes
Employees Worked With
Charles Kersch and Kim Hummel
Oct 16, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Rebecca, thank you for being a loyal customer of Ingram Park Chrysler Jeep Dodge Ram for over a decade! We truly appreciate your business and are thrilled to have you as part of the Ingram Park family. We'll be sure to pass along your kind words to Charles and the rest of our team. Thank you for being part of the IPAC family!

September 25, 2025

Great service, always professional, helpful, and reliable. The right place for my Chrysler Pacifica. Keep up the good work. Anthony Cantu is an asset to the group. More

by cecilia.aala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cantu
Sep 25, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

Cecilia, thank you for sharing your feedback about Anthony! We appreciate your business and hope to see you again at Ingram Park Chrysler Jeep Dodge Ram. Safe travels in your Chrysler Pacifica, and welcome to the IPAC family!

September 13, 2025

Well my truck still not fix and they are fixing it in sections they are fixing one lifter at it time because is been a time of 5 to 6 months that they are just fixing one by one More

by gpsdodge05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Well none of they employees that I deal with are listed , Josh Giehll
Sep 15, 2025 -

Ingram Park Chrysler Jeep Dodge RAM responded

We're very disappointed to see your low rating before because we take guest satisfaction very seriously. We would welcome the oportunity to better understand what happened here to to help. Please contact me at your earliest convenience. Thank you, Samantha Fuentes - Customer Relationship Manager - sfuentes@ipacchrysler.com

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