Ingram Park Chrysler Jeep Dodge RAM
San Antonio, TX
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I know that I get the best service from your service advisors. They are second to none. Jonathan and Paul are the two I go to with questions that I have. They provide the best and most important the hon advisors. They are second to none. Jonathan and Paul are the two I go to with questions that I have. They provide the best and most important the honest answers and recommendations that I go with. More
DEALERSHIP TOOK QUIET A WHILE WITH REPAIR TO MY RAM TRUCK DIFFERENTIAL BUT AFTER 3 MTHS WAIT AND THAN DRIVING AWHILE BEFORE MY REVIEW AND DRIVING FOR A DEW WEEKS MY TRUCK RUNS GREAT. WORKING WITH DANIEL DIFFERENTIAL BUT AFTER 3 MTHS WAIT AND THAN DRIVING AWHILE BEFORE MY REVIEW AND DRIVING FOR A DEW WEEKS MY TRUCK RUNS GREAT. WORKING WITH DANIEL ORTEGA SERVICE ADVISOR. HE MADE SURE EVERY THING WENT RIGHT. G. SAENZ More
I have always been given, what I feel is the straight truth about what is the best way to deal with reason or reasons and what should be taken of first. I think that all your service advisors are the ver truth about what is the best way to deal with reason or reasons and what should be taken of first. I think that all your service advisors are the very best. I primarily work with Paul Carter, who I have known as a vehicle advisor for over 20 years. He is second to none. More
Update: Since posting this review, the service manager, Tony, has reached out to me directly to address the situation. He took the time to review what happened, made things right, and confirmed that they w Tony, has reached out to me directly to address the situation. He took the time to review what happened, made things right, and confirmed that they will honor two oil changes I should have left. I appreciate Tony’s follow-up and willingness to correct the issue. In August 2024, I purchased a 3-pack of oil changes with filters for my Dodge diesel from service advisor Domingo Chavez. My receipt clearly states three oil changes. In March 2025, Angie from the dealership contacted me about a free oil change promotion, which I accepted. When I called today so I could schedule service, I was told I now have no oil changes left. The “free” promotion was applied to the paid package I purchased. The dealership now claims I only bought two oil changes (buy one get one free) — which is not what I was told and not what my receipt shows. I was also asked to provide proof of the promotion, which I did not retain from Angie, as I had no reason to believe I would need to save emails from Angie to ensure the promotion would be honored. A free promotional service should not replace a paid one without clear disclosure. I also waited over 30 minutes to speak with a manager and was ultimately sent to an answering machine. More
Mr Carter is the person who I go to when I need help with my vehicle. I have advised my daughter and son to take their vehicles that need service. I have known him for 20 years and trust him. Always provides my vehicle. I have advised my daughter and son to take their vehicles that need service. I have known him for 20 years and trust him. Always provides the necessary services in a plan. More

