
Integrity Buick GMC Cadillac
Chattanooga, TN
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I went to the dealership several times for a leaky tire. Like in the past, stuff had been taken out if my glovebox and not replaced. My glovebox is where I keep my tire key. Although tires were bala Like in the past, stuff had been taken out if my glovebox and not replaced. My glovebox is where I keep my tire key. Although tires were balanced, 1 kept coming in low. I tried to put air in it at several different gas stations and kept thinking the air was broken because it kept saying a different reading. I finally realized they did not program the gauge correctly. It wasn’t my front tire, it was my rear tire. I had to drive to Atlanta with unbalanced tires and everytime I went at a high speed, my suv shook. THEN IT GOT WORSE I have since been back to the shop 2 or 3 times. I purchased 2 brand new tires. I ended up with tire pressure low every morning even AFTER purchasing the tires and finally was told yesterday that my rim is cracked. This is ridiculous and dangerous. I have had to stop in places with bullet proof glass to put air in my tire and in cities that I’m unfamiliar with because GMC could not accurately tell me the problem. Do you know how much I have spent putting air in my tire and driving from gas station to gas station AND driving to the dealership! Do you know how dangerous it is to drive up and down mountains with unbalanced tires (one tire at 10 or 39 😡). After all of this, they didn’t even have the decency to offer me a free oil change! I wish there was another GMC dealership because I don’t with this on my worst enemy! More
The sales person Bridget Sanders was great and Finance Manager Jonathan Goins was great also this is my second purchase from Integrity Buick of Chattanooga, Tennessee I trust Integrity Buick of Chattanoog Manager Jonathan Goins was great also this is my second purchase from Integrity Buick of Chattanooga, Tennessee I trust Integrity Buick of Chattanooga Tennessee. Marcus Smith More
Hugh gave me a ride home from the dealership while the service department was working to find the issue with my suv. He was so nice and friendly! Even allowed me to hit up a Starbucks to get a much needed service department was working to find the issue with my suv. He was so nice and friendly! Even allowed me to hit up a Starbucks to get a much needed caffeine fix. The service dept was really nice as well and diligent in trying to identify the sound I was failing to explain properly. Great dealership and customer service! More
Such a great business! The people are amazing!! All the workers there are so nice and helpful! The people are amazing!! All the workers there are so nice and helpful! More
Integrity ha serviced my vehicle since I purchased new 3 1/2 years ago. Excellent service every time I have visited the dealership. Plus a free vehicle wash with service. Integrity keeps me appraised of up 1/2 years ago. Excellent service every time I have visited the dealership. Plus a free vehicle wash with service. Integrity keeps me appraised of up coming service due. Great customer service. More
I have bought several vehicles from Bridget Sanders. She always goes above and beyond to help. I love her honesty. I’ll keep coming back and I’ll keep sending referrals because I know she’ll do everything i always goes above and beyond to help. I love her honesty. I’ll keep coming back and I’ll keep sending referrals because I know she’ll do everything in her power to get you in a ride that you’ll love! More
I just wanted to say a big thank you to a great salesperson at Integrity Automotive Group her name is Bridget. She wasn’t pushy or trying to pressure us in anyway on purchasing a vehicle. She expla salesperson at Integrity Automotive Group her name is Bridget. She wasn’t pushy or trying to pressure us in anyway on purchasing a vehicle. She explained everything to our son about his new Encore and he was very happy when he left the dealership. So if anyone is looking for a new vehicle look Bridget up at Integrity and she will get you a great deal. More
Matthew Thank you for your service, your help and dedication in my problem.I went for 3 recall and it turned out that my transmission was broken. thanks to matt's good job i am already with my car dedication in my problem.I went for 3 recall and it turned out that my transmission was broken. thanks to matt's good job i am already with my car More
Great Service Department! I have a 2019 GMC Denali that had 3 recalls on it. I took it into Integrity, not only did they fix the recalls, but they washed my truck, too! The s I have a 2019 GMC Denali that had 3 recalls on it. I took it into Integrity, not only did they fix the recalls, but they washed my truck, too! The service floor is so clean you could almost eat off of it, and everybody was very friendly and very courteous! More