Inter Auto
Worcester, MA
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Incompetent and untrustworthy company. Very disappointed to be surprised with a $699 Lojack charge and their inability to try to correct or even admit their mistake (go ahead and listen to Very disappointed to be surprised with a $699 Lojack charge and their inability to try to correct or even admit their mistake (go ahead and listen to the recorded conversations guys) lost them their sale and me a $200 deposit. More
These people are scam artists . From John to jd to Azamat to Dan . I bought a car in mid July 2025 with 47k miles it's December 2025 now with 4K mile put on it . I have have had eng From John to jd to Azamat to Dan . I bought a car in mid July 2025 with 47k miles it's December 2025 now with 4K mile put on it . I have have had engine light after engine light issue for a cylinder misfire . Everytime I brought it in I had to call and call to get an appointment then basically beg for a receipt on what was done to the car which they would never produce . I stopped calling and started texting as I had no proof I was even there . I recently had the same engine light go off and had the car back to fix a seatbelt that the promised me would be fixed in July . They fixed the seatbelt then flipped the engine light off and sent it back stating my car is now out of warranty and they don't have to fix anything as I have driven it 4K miles in 6 months . They are a group of con men who weasel their way out of doing what's right . Do yourselves a favor and run to a different dealer . They have zero common courtesy zero professionalism zero customer service and zero morals . I wish I could give zero stars. They are the epitome of what a used slimy car salesman is . Update now they are claiming I never had an engine issue this whole time and if I want them to look at it it will cost me $100 an hr . They had the car for 10 days right before thanksgiving and shut the light off and never even looked at the engine and then told me the car was all set . Their emails to follow . His reply was that I haven't called them since July ... which is my stupidity for not having everything in writing . And now it's because I threatened all of their employees which I haven't . I told them I was extremely annoyed and angry ... apparently that's threatening to these snowflakes More
Terrible Service. They do not know how to work on vehicles. They are not a proper mechanic and want to fix issues in house. They couldn't even fix a simple oil leak. I They do not know how to work on vehicles. They are not a proper mechanic and want to fix issues in house. They couldn't even fix a simple oil leak. I went and brought the vehicle to Volkswagen after oil leaking all over my driveway and come to find out it needed a whole new timing job in the turbo was leaking coolant so I then took it to another mechanic to have a second opinion to make sure that Volkswagen was giving me the right information and it was all accurate. I then reached out to the car dealership and asked them to just reimburse me for the parts not the labor because I did not trust them to do the correct repairs as they were already supposed to be done and they did not do them. Of course they said we have to do all the repairs in House. We're not obligated to pay you back. I tried to give them an opportunity to do the right thing at the end of the day. It's a terrible place to do business and I would not ever recommend anyone to go here. They will try to make it seem like they work so hard to get these cars ready to be sold and it's a complete false narrative. They are a scam artist. More
This is the worst car dealership I have ever bought a car from. They sold me a car with a defected engine making it inoperable. When I had a diagnostic done within two weeks after buying it by Landrover of S from. They sold me a car with a defected engine making it inoperable. When I had a diagnostic done within two weeks after buying it by Landrover of Sudbury, I was told the car had 7 items defected that needed immediate attention, including the engine. I informed this dealer, who refused to ever get on the phone with me and only communicated through email, what the diagnostic test found, they assured me they would fix all 7 problems and asked me to wait while they searched for a new engine to replace the existing one. That was early this year in February. Here we are now in October and they won’t respond to emails or take my calls and have never rectified the problems with the car. At this time, I have never been able to drive the car and it just sits in my driveway as I pay off the loan and insurance each month. DON’T BUY FROM THIS DEALER. THEY HAVE ABUSIVE AND UNETHICAL SALES PRACTICES. More
Matty and his team were fantastic! Everyone was positive and fun and engaged. The process was quick and easy. We went to a lot of dealerships and this one was the best by far. No pres Everyone was positive and fun and engaged. The process was quick and easy. We went to a lot of dealerships and this one was the best by far. No pressure sales, no games just honest helpful service. I will go to them for our next car and highly recommend them for anyone buying now. More
I’ve had the card 30 days. Today’s the third time it had to go in to the dealer, related to a warning light. Check engine light came on after having it six days. Let them know Today’s the third time it had to go in to the dealer, related to a warning light. Check engine light came on after having it six days. Let them know on a Friday. They said I had to wait to bring them in till Monday. They kept the car for days to change spark plugs. Then within about 10 days after the indicator light came on, which can be in a number of things, they kept it two days to change the lightbulb. today, at the 30 day mark, the check engine light went on again, and the car kept stalling out throughout this whole process, the engine has run very roughly. Today I had to have it towed to the dealership! Poor communication, things aren’t fixed properly, and they take forever to do anything, even if it’s small! I would never recommend is Dealership, the worst I’ve dealt with in my entire life, and I’ve owned over 15 vehicles, with 10 of them being used vehicles! More
Do not buy from this dealership- they have poor customer service and they refused to give me a refund for a deposit on a car that has a lot of mechanical issues. I had a deposit on a car that i intended to service and they refused to give me a refund for a deposit on a car that has a lot of mechanical issues. I had a deposit on a car that i intended to purchase but decided (within hours) that the vehicle needed to much work and i was afraid that i would have a lemon on my hands. the dealership refused to refund the deposit....In addition, the customer service after i made the decision was terrible... they did not listen to my concerns at all... More
Drove out of state to find what I was looking for - a Prius C. The one I bought from Inter Auto MA was "close" to the right price - disappointed that there was no negotiating, especially since I was pay Prius C. The one I bought from Inter Auto MA was "close" to the right price - disappointed that there was no negotiating, especially since I was paying cash; Matty explained the pricing to me, and went above and beyond to get my paperwork done as fast as possible - it was a busy three days for the dealership. Only one setback, and that was due to an issue with my initial deposit not processing; once I showed proof that the bank paid the charge, they went ahead and sent the title overnight. More

