International Auto Outlet

International Auto Outlet made buying my 2024 Hyundai Elantra Limited FWD a great experience. Ihab Kaldas was patient, knowledgeable, and professional. He answered every question clearly and guided me sm Elantra Limited FWD a great experience. Ihab Kaldas was patient, knowledgeable, and professional. He answered every question clearly and guided me smoothly through the process. Highly recommend their outstanding service. More

International Auto outlet Hamilton Ohio sold me a vehicle with a bad transmission knowing that it had a bad transmission told me it was a good car I got about a quarter of a mile off their lot right after I with a bad transmission knowing that it had a bad transmission told me it was a good car I got about a quarter of a mile off their lot right after I paid cash for it the check engine light came on I immediately turned around and went back to the dealership to the salesman and told him I wanted my money back he said let them check with the diagnostic to see what was wrong with it it might be something simple came back with the news it was just an O2 sensor that they could fix that for me right now so I waited three and a half hours supposedly they fixed in O2 sensor I drove it home which I live an hour from there the very next day I turned over the engine and the check engine light came right back on I called the sales guy and told him I wanted my money back he said that he needed to talk with his manager who was on vacation so with me living it hour from there I took it to a repair shop close to my house they did a diagnostic on it I paid $173 turned out it's the transmission I was told by the mechanic that did the diagnostic that those codes were stored in the vehicle and the car lot knew that they sold me that vehicle with a bad transmission I thought I was buying a certified used vehicle that's what I was told with no problems I paid cash after several weeks and several trips to and from there they finally decided that they were going to fix the vehicle for me and put a new transmission in it they kept the vehicle for 15 days and when I went to pick it up they told me the transmission wasn't bad it just needed to transmission fluid change I thought that sounded funny but I'm not a mechanic so I drove it home and the very next day the check engine light came back on I have been trying to get this resolved and get my money back ever since the day I bought this van July 21st 2025 I have been deceived defrauded lied to and led to believe that I was buying a good vehicle with no problems they said that just for extra security that they would let me have a warranty for 4 months or 4,000 miles I thought that would be great anyway the mechanic who did the diagnostic on the van told me that it would cost almost $5,000 to have the transmission replaced on that van the warranty wouldn't even cover a third of that I want my money back I've been asking for it since the day I left a lot I wasn't even gone 10 minutes. I bought certified used because of security I could have bought this vehicle off a private owner for a whole lot less money but I did not want to deal with problems like this and with them knowingly telling me a van with a bad transmission and not disclosing it and telling me that the vehicle has been checked out and there was no problems with it was a total lie and all I've been listening to ever since I've been trying to get my money back or get it repaired or get a new vehicle which they tried to give me a different vehicle and all the vehicles they showed me was 2 to 3,000 or more less money than what I paid for the vehicle I had and all of them were junk as well with problems vehicles I would have never bought I went there to buy a four-wheel drive and the four-wheel drive I went there to look at the sales guy told me that the check engine light was on and it wasn't a good vehicle for me and that he had the perfect vehicle for me that would be a good vehicle 2010 Chrysler Town and country all the bells and whistles on it so I bought it cash if I was making payments I just wouldn't pay they got my money and they got me and I want my money back and I'm tired of their lies I wouldn't even give them one star if I could have posted this without giving it to them. More

Do not but from them. Don't pull in lot. They hide problems. Scammers. Fraud. Went to test drive a car. They pull it up. I look under hood you can see paint from hiding ru Don't pull in lot. They hide problems. Scammers. Fraud. Went to test drive a car. They pull it up. I look under hood you can see paint from hiding rust. Engine with oil leaks. Frame rusted out. Window hatches bolted on with caulk. Turn vehicle off to check the oil because engine was ticking. The vehicle was making electric noise from everything. Wouldn't restart. When I first found this car on car gurus it said excellent condition with no breaks title clean. Some how hours later the report changed to frame problems, 2 minor wrecks. Something very fishy about this. I had another car there i wanted look at. They said they would pull it up. I told them it's ok I'll look at it first see if it's worth a test drive. I found the car with a flat tire. Opened door to poop hood it smelled like mold in it. Trust me do not go hear. Read the reviews how they reply to people they are rude. Downing people because they're credit is low and come back with more money so you can buy a nice car. Car I looked at said it was excellent condition. It probably not even road worthy with the rusted out body and frame covered with paint. More

1. The Windshield has a Crack in it 2. The gas tank wouldn't open so I had to get them to modify it so it will open 3.the tires are very worn The truck was dirty when I got there 4. The interior l wouldn't open so I had to get them to modify it so it will open 3.the tires are very worn The truck was dirty when I got there 4. The interior lights don't work 5. The parking/emergency break was broke. 6. I had to buy parts for the truck that was missing. 7. I had to fix the headlights 8. They could have fixed all of this before selling this truck but they didn't More

PSA- To all buyers past, present, or future! Let’s talk about my trade for a sec. I turned in a 2003 Jeep Liberty Renegade (picture added here) with a blown head gasket for a 2007 Jeep Commander Let’s talk about my trade for a sec. I turned in a 2003 Jeep Liberty Renegade (picture added here) with a blown head gasket for a 2007 Jeep Commander. My old Jeep hit their lot 7 days later. (Sketchy) Now I may not be able to help everyone, but if I can a few people with this post it’s worth it. FYI- if you have any complaints it is my opinion that you file a complaint immediately with the Better Business Bureau! Read all complaints in the BBB, Google, and anywhere else you can find them! Upon arriving on their lot the Commander was brought to me with a flat tire and no gas. I had to pay for gas to test drive it! It had been raining all week and I inquired for 3 days about the windshield! It has some white stuff at the top right corner like it had been patched up! It Took 3 days to purchase as I found several issues that were fixed. 2nd day I test drove it again, and the starter was going out. Also fixed the next day. 3rd day I closed. The entire 3 days I asked about the windshield and a soaked floor. Solomon knew nothing. Every single day the floor was vaccumed so they knew it was leaking from somewhere!!. I wound up having to pay for not only a new windshield, but the sunroof had to be fixed also. It sat lower than the roof. On the 3rd day of ownership my dash was soaked, and I could go swimming on the floorboard. It had rained hard all night! I was turned away for reimbursement from Solomon for the windshield reimbursement!!! New windshield was $269.59. The side airbags were soaked as well! I had to temporarily patch the sunroof (image included) with 3M tape because I had to get the second issue taken care of first! Sunroof cost was only $200. Friend of mine fixed it. Was off track from the bracket, and countersunk! I figured this issue out myself! The images of the water leak were after the sunroof was fixed. Not much water then, so that showed the windshield needed replaced. Now I have no leak issues! Issue 2 (DEADLY) After a month I noticed exhaust coming up under my 2 year olds door. They rigged a universal muffler with no tail pipe on the Jeep (pictures included). If I hadn’t noticed this it could have given us CO2 poisoning, and killed us overtime. I have a two year old, and a 5 year old! This also could have fell off, and caused an accident. They don’t seem too concerned about your safety, just a few extra bucks in their pocket. I had to have an entire new system put on costing me around $700. I got $200 back from them through the BBB. You can see the complaint on their website!!! In their reply they had no explanation for this showing that they lie about “fully inspecting their vehicles!” It is in my experience that if you decide to buy from them take it to a mechanic, and test drive it for quite sometime. Ask them to check the codes to make sure nothing has been erased. Mechanics can do this for you, and it’s not illegal for shady car lots to erase codes, and then sell it to you! I had to replace two censors on the transmission a few weeks later ($360) I test drove mine twice, and the second time the starter was going out! They want you to play “where’s Waldo” in finding issues with their vehicles hoping that you don’t! I have proven twice through the BBB that they in fact DO NOT fully inspect their vehicles as they state to other complaints! They will simply tell you “they do fully inspect,” or you bought “As Is,” as a petty excuse for their shadiness!!! Basically “GO AWAY NOW!” Now that I have exposed them legitimately through the BBB for their falsehood of transparency , and lies they hurl insults at me! Saying I have “petty complaints,” as I had inquired about the water leak for several days. Be mindful of your priorities to yourself! Seemingly you have about a 50/50 chance of not getting screwed over here More

I wish there was an option to leave 0 stars for this "company" as they don't deserve even 1. My husband & I purchased a used 2018 vehicle from Adam in October. We live in Indiana & drove to Ohio. A "company" as they don't deserve even 1. My husband & I purchased a used 2018 vehicle from Adam in October. We live in Indiana & drove to Ohio. Adam told us that the vehicle was in excellent mechanical condition. During the test drive there was some subtle noise coming from the rear, Adam who rode with us assured us that it was from the new parts that were replaced on the rear. We completed the transaction and Adam sold us an Extended Warranty that covered all major mechanical issues having to do with the Engine & Transmission. Not even 1 hour into our 2 hour drive back home that the subtle noise from the rear began to get louder & a distinct siren sound could be heard. The vehicle began struggling to shift between gears. It started raining and I felt excessive play in the steering wheel & a feeling of not being able to control the vehicle as it started shaking. I took it to my ASE certified mechanic for an inspection. I was told that the vehicle had broken inner & outer tie rods, AND the Transmission was failing! I called the Warranty company and they said they couldn’t cover the Transmission because we had not even owned the car for 2 weeks and that IAO was to blame for selling a vehicle that had major mechanical conditions. After calling Adam at IAO, he refused to help & stood by his lies. When both my husband and I on separate occasions called Adam to speak to his General Manager, Bob, we never got a call back. I was then passed off to Soloman, who tried to negotiate with me saying he wanted to work with us to resolve the issue and that they would either fix the transmission or get the warranty company to pay for it. When I informed Soloman that I had already spoken to the warranty company & how they said that the dealership was responsible, Soloman started walking back his previous statements & said they would tow it back and fix the transmission themselves. After getting the runaround & fast talked for the next several weeks, Soloman said there was nothing wrong with the transmission nor were the tie rods broken. My husband was finally able to speak to the GM, Bob where he continued with the lies & denial. While Bob admitted that his mechanics are NOT ASE certified, he went on to say that after four of his guys looked at the vehicle, the noise was not because of the transmission but new rear brake pads. They have Backyard Billies trying to dispute an ASE certified mechanic with 20 years of experience that the transmission is fine. At this point, we contacted our Finance Company to initiate a loan cancellation. It was no easy feat to get IAO to return the funds to our finance company. We told Bob and Soloman that we were contacting an Attorney because this was Fraud by knowingly Misrepresenting the vehicle condition. I had to file complaints with the Ohio Attorney General & the Cincinnati BBB. Not to mention the daily calls to our finance company & IAO for a month. I then read the multiple complaints of past customers who had the same situations with Adam. It’s apparent that Adam has a past history of knowingly misrepresenting vehicles with bunk transmissions & engines & still selling them. IAO knows they are selling vehicles with major mechanical failures & they push the extended warranty that you can’t use (knowing that pre-existing conditions are excluded) and then try to stand behind the “As-Is” and “You knew you were buying a used vehicle” excuses. 2 weeks after the vehicle was towed back to IAO, they listed it for sale again with no repairs being done. Be wary of any positive reviews about IAO and save yourself the financial and mental stress and don't do business with these shady snakes! More

Still waiting for them to approve the financing on the 2022 mini cooper countryman,even with a co-signer..... Someone told me they were turn down by this place and they are now driving Mecedes Ben's from 2022 mini cooper countryman,even with a co-signer..... Someone told me they were turn down by this place and they are now driving Mecedes Ben's from drivetime.....I am approved with Jeff Wylers for a 2023 nissan rogue, but still want the mini coop. Will get nissan if mini financing doesn't work out.This experience has been a exhausting 3wks. International needs to step up with more financing options.I thought I was in there after pre qualifying & test driving....Drove 30 mints to dealer More

Beware of this Dealer they have low Review Ratings for Reason don't wait to find out after your purchase. There located 2531 Dixie Hwy Hamilton, OH 45015. This stretch of highway has a lot of Reputable Reason don't wait to find out after your purchase. There located 2531 Dixie Hwy Hamilton, OH 45015. This stretch of highway has a lot of Reputable cars dealers and lots to choose from don't get took at INTERNATIONAL AUTO OUTLET . More