120 Reviews of Interstate Toyota - Service Center
Service Dept @ Interstate Toyota YMMV with the service department but if you want the best and attentive service - ask for Ricky B. He’ll take care of your needs. YMMV with the service department but if you want the best and attentive service - ask for Ricky B. He’ll take care of your needs. More
Quick, courteous and helpful staff Friendly staff explained what was done to car at this service appointment and what may be necessary in the near future. Overall helpful and knowledgea Friendly staff explained what was done to car at this service appointment and what may be necessary in the near future. Overall helpful and knowledgeable. More
awsome service Most people are are skeptical about going to the dealer for service myself included .but yesterday was a great experience.they were honest with me abo Most people are are skeptical about going to the dealer for service myself included .but yesterday was a great experience.they were honest with me about my car and didn't try to sell me something I didn't need thanks again for that I will go back if I need service without hesitation More
Great experience It was a great experience. Customer service was prompt and the staff was very friendly. The price is affordable. I would definitely recommend that loc It was a great experience. Customer service was prompt and the staff was very friendly. The price is affordable. I would definitely recommend that location to anyone. More
Customer service Matter resolved! Good customer service! I would recommend going there for your car! The team is willing to work with your financial constraints to see Matter resolved! Good customer service! I would recommend going there for your car! The team is willing to work with your financial constraints to see what best fits your budget More
Great service Department Went in without an appointment and they took us in right away. Will recommend to friends and family. If your Toyota needs service, this is the friendl Went in without an appointment and they took us in right away. Will recommend to friends and family. If your Toyota needs service, this is the friendliest dealership around. More
Experience The waiting room very clean as well as the bath room. Told me 1 h and in 30 m every thing was done. Every body very nice and with a smile. Will like The waiting room very clean as well as the bath room. Told me 1 h and in 30 m every thing was done. Every body very nice and with a smile. Will like that you will have car wash next month, will you tell me when you star the car More
Time factor Service was fine. Would have liked if the work was done a little faster. The fact that I would have to wait an additional 45 mins for may vehicle to b Service was fine. Would have liked if the work was done a little faster. The fact that I would have to wait an additional 45 mins for may vehicle to be washed is an inconvenience and I can never wait that long. More
My trusty Rav needed a radiator! I have a 2001 Rav4 that currently has about 227,000 miles on it. One of the reasons it has probably lasted this long is the great service that it rec I have a 2001 Rav4 that currently has about 227,000 miles on it. One of the reasons it has probably lasted this long is the great service that it receives at Interstate. I went in to change my tires over from winter to summer and Ricky noticed that my radiator was leaking. He didn't want me to leave with the car because if it actually overheated it would be a way worse situation. He got me a rental and told me that the radiator would be there in a few days. Unfortunately, it was back ordered and would not be there for several days. Interstate called me to tell me this and to keep the car until mine was ready. They even switched my rental car when I told them I did not like the minivan and would rather drive a smaller car. Ricky called me a few days later and I picked up my Rav. I have always received great service and Ricky is both knowledgeable and personable. I would recommend this dealership. More
I am very disgusted with this dealership. I have spent a lot money. I having been putting into my 2009 corolla and then your mechanic backed it out of the bay and slammed into another car. I had to pay the lot money. I having been putting into my 2009 corolla and then your mechanic backed it out of the bay and slammed into another car. I had to pay the bill for that car repairs then got ripped off buying another car. I didn't have time to think before they had me buying another car. I only had a choice of red or black and thrown into another huge car payment. They said they were doing me a favor just a major screw job. I don't want that mechanic to ever touch my car again.He lied and said I had no brakes then changed his story and said his foot hit the gas instead of the brake. He was in a hurry because it was the last hour before they went home. I talked to the mechanics I work with and they said he should be fired and there was no reason for that if it was fixed right. I have lost faith with this dealership. I don't trusted your dealership,too many things I saw that went down. Its been a week but still very upset with this dealership. Your guys should learn to respect the cars so your customers don't have to pay for their mistakes. He should pay for the repairs he messed up the car . It was in good shape when I left it there. Let's face it he could of hit and killed someone because he was in a hurry. More