Ira Lexus Danvers - Service Center

Dennis provided a great service for me. Really good! I trust IRA Lexus dealer and the service. Really good! I trust IRA Lexus dealer and the service. More

Friendly service coordinators and prompt reliable service. Loaner cars work out well when needed. Timely. service. Loaner cars work out well when needed. Timely. More

This week I had my vehicle in for a 70,000 mile service. My service team representative was Jennifer P. She was very kind, super professional and made my experience smooth from beginning to end. Very respon My service team representative was Jennifer P. She was very kind, super professional and made my experience smooth from beginning to end. Very responsive and so helpful with any questions. The wonderful service at Ira Lexus is part of the reason I bought my second Lexus at IRA. I have never experienced a service department like Lexus. I used the valet service for this particular service. A loaner car was dropped off at my home and the valet brought my vehicle to the dealership for service. Then after service is complete they return my vehicle to my home. They are very thorough and let you know of any issues that need to be addressed immediately or in the near future. They also let you know of services available to proactively keep your vehicle in top shape which I appreciate. They consistently make the service experience 100% stress free. More

Extremely professional very friendly. Listened to the customer solved the issue quickly and explained what the car needed Listened to the customer solved the issue quickly and explained what the car needed More

We had another great experience at Ira Lexus Danvers and wish to thank the entire team. wish to thank the entire team. More

Mark, service advisor, had mechanic take vehicle for a ride with me to answer questions. Routine 5k service appointment. Waiting room is comfy and stocked with snacks. ride with me to answer questions. Routine 5k service appointment. Waiting room is comfy and stocked with snacks. More

Great customer service and great auto maintenance service! Have been a happy customer for 20 years plus. service! Have been a happy customer for 20 years plus. More

I usually see Dennis for my car maintenance services. He is very professional and knowledgeable. I’m very pleased. He is very professional and knowledgeable. I’m very pleased. More

Excellent service. Keep you informed. Loaner car is a huge convenience. Definitely recommend this dealership. Keep you informed. Loaner car is a huge convenience. Definitely recommend this dealership. More

As always IRA Lexus provided exceptional service. Abraham was an outstanding service advisor. he went above and beyond. Abraham was an outstanding service advisor. he went above and beyond. More