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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
1,005 Reviews
Call Service Center (978) 739-8705

1,005 Reviews of Ira Lexus Danvers - Service Center

Sort by
August 08, 2024

Dennis P. was excellent, kept me up to date. Great service as has been alway More

by lgior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelligrino
Report | Print
Aug 10, 2024 -

Ira Lexus Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2024

Update is always given on time, service is done before the day I was originally informed about . More

by KNop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Aug 09, 2024 -

Ira Lexus Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2024

Mark, in service, was super helpful and attentive to my concerns and issues. When I came back, he was waiting for me and got a sr tech to come out and address my issues. Thank you. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrius Narkevicius
Report | Print
Aug 10, 2024 -

Ira Lexus Danvers responded

Eric, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2024

Dennis Pellegrino is consistently informative, responsive and professional. He provides time considerations to waiting or getting a loaner and if repairs take longer than expected, he communicates the time n More

by jscongdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Aug 09, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2024

Its Lexus is always accommodating to ever changing needs. Rick was awesome taking care of us. More

by Sblake88426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Aug 07, 2024 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

17 year customer and Brenden and Manny are exemplary! Maddie in service is new and was fantastic as well! She’s now my go-to for getting my GX in for service. More

by kathryn4858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie (Madeleine) in Service, Brendan Deangelis, Manny Rosa
Report | Print
Aug 07, 2024 -

Ira Lexus Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2024

They are always pleasant and easy to deal with. Also efficient timely and communicative in response More

by Dbkeith33david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx
Report | Print
Aug 07, 2024 -

Ira Lexus Danvers responded

Hello, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Jennifer Perry was tremendous in helping me get my car serviced while providing me a “loaner” car. She did a great job as always! More

by gcarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Thomas Middleton
Report | Print
Aug 02, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jennifer here at Ira Lexus! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Great service. Always pleased when I go there. Manny does a great job very please as he takes the time to explain and solve what ever problem I have. Thank you Mann More

by sly1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rosa
Report | Print
Aug 02, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found Manny to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

Great service and the people are very helpful. Easy to book an appointment and they are clear on what the car needs as far as service. More

by Apalushi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis pellegrino
Report | Print
Aug 02, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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