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Prime Mazda - Service Center

Westwood, MA

4.8
416 Reviews

416 Reviews of Prime Mazda - Service Center

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May 02, 2025

Amazing , good attention , they really know what the customer want , fix and check my car in fast time , I am very happy with the service. Thankyou . More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 30, 2025

Excellent service. Marvin Beasley took care of us very well. The service was prompt, professional, and courteous. Marvin helped us to find the best deal and always act More

by Alkalay.deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Besley
May 02, 2025 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to Marvin here at Ira Mazda! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2025

Easy check in for service with clean and busy maintenance area. Fast service with friendly staff More

by Lenzbert389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Apr 26, 2025 -

Ira Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 24, 2025

Adam was very helpful throughout the process and kept me informed at every step. Overall, very professional service. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Livingston
Apr 27, 2025 -

Ira Mazda responded

Hi Laura, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

I brought my RX-8 in for an oil change and filter. Service advisor John Sullivan was great to work with and the technician was very thorough performing the Mazda full circle multipoint inspection on m More

by vmlee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan, service advisor.
Apr 28, 2025 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Ira Mazda! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2025

I had an amazing experience at Ira Mazda! Nathaniel was excellent in the service department. Thankyou!! More

by Madison k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel in service department
Apr 24, 2025 -

Ira Mazda responded

Hi Madison, thanks for your praise and kind comments about Nathaniel. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

Great customer services. They not only know my car, they also know my name. They get me on and out quickly, and if I need a loaner, one is always available. I've gone to othe More

by Atirol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 23, 2025 -

Ira Mazda responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

April 20, 2025

Excellent customer service. Everyone is exceptional at what they do and they are extremely welcoming. The staff cares more about their customers as people rather than seen as th More

by Olga Gerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwan Lawson
Apr 22, 2025 -

Ira Mazda responded

Hi Olga, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 18, 2025

Best dealership, very professional personal and technicians. Noticed modern and clean building. Extra attention to loyal costumers. More

by Eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Leung-Tat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Ira Mazda responded

Hi Eugene, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

Very pleasant people in the Service area. The same service advisors have been there since I've been coming there and I like that More

by Repeat customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan is always nice kind and smiles
Apr 18, 2025 -

Ira Mazda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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