Prime Mazda - Service Center

Horrible experience. Scheduled a tire replacement service for Tuesday. I even called their parts department to make sure they have the tires I need for the appointment. T Scheduled a tire replacement service for Tuesday. I even called their parts department to make sure they have the tires I need for the appointment. The parts staff they have my tire in stock and i’m all set. Brought my car in on Tuesday morning 9:15am. Waited till 4:00pm just to be told that they dont have my tires and will need to order. Not only did i just waste a full day on Tuesday but now all my traveling plans on Wednesday is out the window. Take your repairs elsewhere. More

Awesome service, got my car back much sooner than originally estimated. Loaner was a huge benefit. originally estimated. Loaner was a huge benefit. More

Always pleasant atmosphere with very knowledgeable people. Always treated as a valued customer with respect. people. Always treated as a valued customer with respect. More

The service was excellent as always. Working with Juliana (Service Manager) is always a pleasure. She always treat customers with respect and kindness. Working with Juliana (Service Manager) is always a pleasure. She always treat customers with respect and kindness. More

Good customer service and communication, friendly and knowledgeable service writers and staffs, clean and comfortable waiting area. knowledgeable service writers and staffs, clean and comfortable waiting area. More

Best dealership in terms of sales and service that I have dealt with. If I buy another Mazda it will be from this dealership dealt with. If I buy another Mazda it will be from this dealership More

Very good; nice folks; no pressure good service person. . Nice show room and it was a pleasant experience. . Nice show room and it was a pleasant experience. More

The sale person who sold me my car, Janice Walker was wonderful. She left nothing out and very honest. Also, every time I have been to the service department I was treated great. I will go back there for wonderful. She left nothing out and very honest. Also, every time I have been to the service department I was treated great. I will go back there for my next new cr. More

Car was returned in time frame as promised Car was washed Very nice service Thanks washed Very nice service Thanks More

Good service. Not happy with the front desk Antwan. I declined the tire change due to the two hour wait time and his attitude changed from welcoming to I don’t car Not happy with the front desk Antwan. I declined the tire change due to the two hour wait time and his attitude changed from welcoming to I don’t care which I don’t understand at all. More