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Prime Mazda - Service Center

Westwood, MA

4.8
418 Reviews

418 Reviews of Prime Mazda - Service Center

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August 04, 2023

Very friendly and helpful. Proactive and knowledgeable. Courteous and patient Facilities were excellent as well More

by Jlibcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwone
Aug 23, 2023 -

Ira Mazda responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 03, 2023

These people are the worse. Bought my car there last summer with much trouble. They tried to tell me my special ordered car was never built. They completely blew me off until More

by Amarbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
never got his name
August 03, 2023

Just had the best experience with IRA Mazda service department. Excellent service, great job, wonderful staff. They went above and beyond. More

by jpease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Antwan, Nate, Aaron Kusnirsky
Sep 03, 2023 -

Ira Mazda responded

We are delighted that you had a pleasant experience with the service staff. Thank you for choosing Ira Mazda! We are eager to serve you again for any of your automotive requirements.

August 01, 2023

Excellent service today when I had my oil changed. I feel very comfortable at this dealership and know they are always willing to help with any issues. More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name.
Aug 04, 2023 -

Ira Mazda responded

We appreciate your positive review about your recent experience with us!

July 31, 2023

Very efficient and pleasant experience, great customer service, and knowledgeable staff. Service is always excellent! More

by David A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Kusnirsky
Aug 02, 2023 -

Ira Mazda responded

David, we're glad you had such a wonderful experience with us!

July 29, 2023

Awesome. All the people in Service were so nice and pleasant. The video of the car inspection was great. In and out in just over an hour More

by pfinn59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Aug 04, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 23, 2023

Work was done at time promised. Very satisfied with interaction with staff advisor. Waiting area and restroom were clean. More

by Jean.janson16
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Aug 04, 2023 -

Ira Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 21, 2023

The person helping me was very professional and thorough in going over everything my car needed. I felt they were honest and didn’t try to sell me services I didn’t need. More

by darcybuell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Sep 06, 2023 -

Ira Mazda responded

Thank you for your kind words for our staff, we appreciate it!

July 20, 2023

Great dealership with amazing staff! Always friendly and helpful. This is our second Mazda and I couldn’t imagine going anywhere else. More

by JSan820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayshawn Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Ira Mazda responded

Thank you for your kind words about our amazing staff! We thank you for your continued business and look forward to your next visit!

July 20, 2023

When scheduling the past 3-4 appointments they have taken me on time. I have had to wait several hours for an oil change once, but they were kind to give that one on them. Very professional and pleasant empl More

by jaradfaudree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayshawn Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Spann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Ira Mazda responded

Our top priority is to ensure our customers are completely satisfied with our services. We apologize for any inconvenience you may have had with your visit, but we are glad to hear that our service staff was able to resolve the issue to your satisfaction. Thank you for taking the time to share your review with us, and we hope to have the opportunity to assist you again in the future.

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