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Prime Mazda - Service Center

Westwood, MA

4.8
416 Reviews

416 Reviews of Prime Mazda - Service Center

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September 27, 2021

Had a great experience, Nathaniel Lopez was very helpful! I have all my services done there. More

by Jmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez ??????????, Aaron Kusnirsky
Sep 27, 2021 -

Ira Mazda responded

Thank you for your business and for taking the time to review Prime Mazda! We look forward to serving you again down the road!

September 25, 2021

Great experience Aaron was professional and answered all my questions and made everything easy. Would definitely return More

by Ebick593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Sep 25, 2021 -

Ira Mazda responded

Our team is proud to share their expertise and keep our guests informed. We're glad to hear that Aaron really hit the mark for you and made your service visit an easy one. It's excellent that you plan to return to Prime Mazda and we look forward to taking great care of you again in the future!

July 26, 2021

Fixed the issue from the first attempt. Service adviser Taylor was knowledgeable and helpful. We usually service cars at Mazda their prices are good and they know their vehicles More

by Aivchenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Walker, Hank Boschen, Jenna Perry, Aaron Kusnirsky
Jul 26, 2021 -

Ira Mazda responded

We're glad to hear our service team didn't let you down! Thank you for choosing Prime Mazda Norwood - we hope to see you again down the road!

July 01, 2021

Service is prompt, professional and Nik and his team are great to work with and service is as promised. I highly recommend the prime Mazda Norwood dealership More

by 1ronn.alkalay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marotta
Jul 01, 2021 -

Ira Mazda responded

Thank you for your confidence in our team, and for your business. We look forward to working with you next time at Prime Mazda Norwood!

June 08, 2021

Super friendly, quick service, washed my car and just overall outstanding. I showed up thinking I had an appointment, found out I made it for a different day, and they took my car in and made sure that I More

by 2020Mazda3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Jun 08, 2021 -

Ira Mazda responded

We are thrilled to hear that our staff went above and beyond to ensure that you had a positive experience. Thanks so much for choosing Prime Mazda Norwood, we look forward to your next visit!

May 26, 2021

Prime Mazda gets 5 stars for service. Aaron K was my service advisor and he deserves gold stars. Courteous, knowledgeable,patient and accommodating are just a few of the many positive comments I can ma More

by bibi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
May 26, 2021 -

bibi responded

Aaron should write a manual on how to make customers very happy. He was just plain terrific.

May 26, 2021 -

Ira Mazda responded

Thank you for taking the time to let others know what being a guest at Prime Mazda Norwood is like! We are thrilled to hear about your positive experience working with Aaron. He is exactly as your described. He enjoys making sure each guest is well informed and going home in a car they are confident driving. We are happy you had a terrific service experience. Thank you for trusting us with your business and we hope to see you next time. Safe travels!

May 24, 2021

Prime Mazda is the best! My wife and I have leased 5 vehicles from them and will continue to do so. Aaron is an absolutely great Service Advisor. On a scale of 1 - 10, he's an "11". Always listens and s More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Boschen, Aaron Kusnirsky
May 25, 2021 -

Ira Mazda responded

Ed - A big thanks to you and your wife for your repeat business and continued support. We appreciate your rave review of Aaron! It's wonderful that you can depend on him to keep you safe out on the roads. All of us at Prime Mazda Norwood are glad to have you as customers and look forward to working together for years to come!

May 24, 2021

Professional and done right the first time as promised; in and out. Aaron was great, arranged for ride, and called when work completed for pick up. More

by Dykang001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
May 25, 2021 -

Ira Mazda responded

It's great to hear that your recent service experience went smoothly. Thank you so much for choosing Prime Mazda Norwood! We look forward to working together next time.

April 21, 2021

I had a great experience when I brought my car in to be serviced Nathaniel was very polite and professional After they changed my oil they gave me recommendations for other items that will need attentio More

by ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Apr 22, 2021 -

Ira Mazda responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Prime Mazda Norwood, and we will certainly let Nathaniel know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 13, 2021

Great service, great loaner car, great price for the auto service, would absolutely have my vehicle worked on here again if the vehicle needs anything in the future. More

by RyanV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Apr 14, 2021 -

Ira Mazda responded

Ryan, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Prime Mazda Norwood, and if you ever need anything else, don't hesitate to come back and see us again!

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