Prime Mazda - Service Center

Fixed engine light and gave me a loaner so I didn’t have to wait! to wait! More

I had a pleasant experience. staff overall are extremely nice and knowledgeable.thanks to my service rep Adam for staying in touch..would definitely recommend to friends and famil staff overall are extremely nice and knowledgeable.thanks to my service rep Adam for staying in touch..would definitely recommend to friends and family More

The staff is pleasant and knowledgeable. i had a great response from the team overall..thanks again Adam at Ira Mazda i had a great response from the team overall..thanks again Adam at Ira Mazda More

John is an excellent and very supportive guy. Dealing with Ira Mazda is so easy and helpful. The customer service is outstanding. I love it Thanks John in the service center And Thanks Sami i Dealing with Ira Mazda is so easy and helpful. The customer service is outstanding. I love it Thanks John in the service center And Thanks Sami in the show room 😍😍😍 More

I leased a car a year ago, January. I bring it in to be serviced every 500 miles. This is the best dealership for fantastic service right from the sales department to the service depar I bring it in to be serviced every 500 miles. This is the best dealership for fantastic service right from the sales department to the service department very pleased!! More

Everyone was exceptionally nice/accommodating. I traveled from RI due to better pricing than my local Mazda dealers. My service advisor, Nate, is a true professional. He set clear expectations & u I traveled from RI due to better pricing than my local Mazda dealers. My service advisor, Nate, is a true professional. He set clear expectations & updated me as service progressed. Thank you Nate in exceeding expectations and taking care of of my vehicle! More

Took me right on time and the customer service people were friendly and efficient. Makes going to the dealer an easier experience ! were friendly and efficient. Makes going to the dealer an easier experience ! More

They don't seem to have it together at all here, get your car serviced at a different Mazda dealership. We went in for a pretty simple fender liner fix. They ended up only replacing half of it because th car serviced at a different Mazda dealership. We went in for a pretty simple fender liner fix. They ended up only replacing half of it because they didn't realize the other half was missing (which should have been a red flag). They assured us that they would have the correct part and fix it quickly next time. We came the next week, waited 3 hours and then found out they ordered the wrong part. We were again assured they would have the correct part and a loaner vehicle for us given the two visits. For our *third* visit for the same issue, we arrived to find out there was no loaner and could not reach any of the service advisors or managers that we worked with, so we left. We left a phone message for our advisor and the service manager and it was never returned. We ended up having to go to a different Mazda dealer, where it should be fixed extremely easily — there's too many other Mazda service centers around Boston to go to this one. More

Ira Mazda is the best place we serviced our Mazda this far. Staff is super friendly, professional, accommodating and ready to answer any questions. Waiting area is very nice and if you need more secluded far. Staff is super friendly, professional, accommodating and ready to answer any questions. Waiting area is very nice and if you need more secluded area to sit if working they accommodate that as well. Great experience every time! More

Professional, clean dealership with good inventory. Low pressure sales rep David Atoui great to work with. Low pressure sales rep David Atoui great to work with. More