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Prime Mazda - Service Center

Westwood, MA

4.8
423 Reviews
Call Service Center (781) 278-1301

423 Reviews of Prime Mazda - Service Center

Sort by
March 17, 2025

Friendly, helpful, professional, quick. The video they produced to show me what was wrong was exceptional land easy to find and watch. More

by Gillian Kirkwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan in service
Report | Print
Mar 21, 2025 -

Ira Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

Didn't like customer service. When I came to drop my car all customer service persons didn't pay attention on me. I was waiting for almost 15 min with nobody on front on me. Man o More

by natzam36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin
Report | Print
Mar 21, 2025 -

Ira Mazda responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Aaron Kushnirsky Service Manager Ira Mazda 781-278-1324 akushnirsky@iramazda.com

March 08, 2025

Highly recommend for service. Appointments are easy to set up, and the vehicle is serviced very quickly. A pleasure to work with them - especially Antwan. More

by 19CX5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Report | Print
Mar 10, 2025 -

Ira Mazda responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 07, 2025

The Ira Mazda dealership is clean and accessible. The staff is extremely friendly and helpful. More

by patrickhanley92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson, Justin Robbins
Report | Print
Mar 09, 2025 -

Ira Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

Great dealership the service department is great to deal with and l would recommend them highly! More

by ebick593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel and Aaron in the service department
Report | Print
Mar 09, 2025 -

Ira Mazda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Very clean and staff very professional and courteous! Always made to feel very welcome when there. More

by velez2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Besley
Report | Print
Mar 09, 2025 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2025

Excellent service by everyone involved today, A special thanks to Antwan and whoever worked on the vehicle for the repairs. I love my Mazda dealership! More

by Miss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dot and Antwan
Report | Print
Mar 08, 2025 -

Ira Mazda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

Fixed engine light and gave me a loaner so I didn’t have to wait! More

by Bob OConnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 02, 2025 -

Ira Mazda responded

Hello Bob, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

I had a pleasant experience. staff overall are extremely nice and knowledgeable.thanks to my service rep Adam for staying in touch..would definitely recommend to friends and famil More

by mariarosa9575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Mar 02, 2025 -

Ira Mazda responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

John is an excellent and very supportive guy. Dealing with Ira Mazda is so easy and helpful. The customer service is outstanding. I love it Thanks John in the service center And Thanks Sami i More

by alteltaleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Sami
Report | Print
Mar 02, 2025 -

Ira Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.

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