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Prime Mazda - Service Center

Westwood, MA

4.8
421 Reviews

421 Reviews of Prime Mazda - Service Center

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February 07, 2025

Purchased vehicle a year ago. Have put on less than 3,000 miles. Brought it in for yearly check up. Was told i needed a new thermostat because of mileage. Why wasnt this done a More

by Dianew
Recommend Dealer
No
Employees Worked With
N/A
Feb 13, 2025 -

Ira Mazda responded

I’m sorry for the inconvenience you faced regarding your thermostat . To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at akushnirsky@iramazda.com. Your cooperation will help us resolve this issue promptly. Thank you, Aaron Kushnirsky- Service Manager 781-278-1324

February 06, 2025

I came in for an oil change and had a safety inspection done at the same time. The safety inspection found I needed some work done on my vehicle. Having recently been disabled and out of work, the cost of More

by jroller22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson ⭐️⭐️⭐️⭐️⭐️
Feb 10, 2025 -

Ira Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Mazda! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2025

Nathaniel and Aaron are incredible service providers! ! They are loyal and hardworking. They take such great care of me. Top notch professionals! Thank you 🙏🏻 More

by sue.brady.media
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron and Nathaniel
Feb 10, 2025 -

Ira Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

I shopped this dealer initially. They were very professional. Just didn’t have the vehicle I was looking for . I do all my service here . More

by beomal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Feb 10, 2025 -

Ira Mazda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2025

I took my leased vehicle to Ira for service after some frustrating interactions with another Mazda dealer. Ira was so helpful, accommodating and service oriented. I will ALWAYS choose Ira over Quirk More

by kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Elijah, Justin Robbins
Feb 07, 2025 -

Ira Mazda responded

Kathy, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2025

Excellent service and personable, helpful staff. They clearly explain everything they are recommending. I’ve never taken my car anywhere else for service. More

by Luna
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Swartz, Nathaniel Lopez
Feb 07, 2025 -

Ira Mazda responded

Hi Luna, thank you for taking the time to leave a review for us at Ira Mazda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

Ever since I bought my vehicle at that dealership, I've always had it serviced over there because the staff is knowledgeable, friendly, and professional; particularly, Antwan Lawson, who always explains ev More

by Klere83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky, Antwan Lawson
Feb 03, 2025 -

Ira Mazda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2025

They are very efficient. my var was ready on time. The service department is always friendly More

by Kosh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John , Sullivan
Feb 03, 2025 -

Ira Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

January 31, 2025

Came for an inspection sticker. Service was quick. Windshield wipers replaced car washed all done within an hour. Great service. More

by Nadine M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Feb 03, 2025 -

Ira Mazda responded

Hello Nadine, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2025

I received friendly professional attention and support at Ira Mazda thanks to Danny. He listened attentively to my concerns and made me feel confident in the service being provided. More

by Mrsjraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schwartz
Feb 01, 2025 -

Ira Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

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