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Prime Mazda - Service Center

Westwood, MA

4.8
417 Reviews

417 Reviews of Prime Mazda - Service Center

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December 21, 2024

My service rep John was friendly and helpful. No problems with picking up the loaner and good communication about my repair. The video I received would have been very helpful but for the fact tha More

by dahatkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Dec 24, 2024 -

Ira Mazda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 20, 2024

Great service, kept me up to date on the inspection of my vehicle. Loved that my car was washed prior to the end of my service visit!! More

by MarneJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Dec 22, 2024 -

Ira Mazda responded

Hi Marnej, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2024

Pleasant and accommodating service from all the personnel I encountered. No pressure to perform any of the future services at this encounter. More

by Eileenclauser
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Dec 21, 2024 -

Ira Mazda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

Excellent servuce, friendly, efficie, on time, payment plan, experts in field, video of work done, and keeps custome r updated More

by lvjms22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky, Antwan Lawson, Nathaniel Lopez, Justin Robbins, Juliana Santana-Nasif, John Sullivan
Dec 21, 2024 -

Ira Mazda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2024

The Westwood Ira Mazda Service department check in was quick and organized. Thank you Nathaniel. More

by joebarrett64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Dec 20, 2024 -

Ira Mazda responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Very good service. They kept me updated on my service. There was a delay while waiting for a part but communication was excellent More

by necj218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
Dec 15, 2024 -

Ira Mazda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

Brought my 2020 Mazda3 in for basic maintenance service at Ira Mazda for the first time in part due to coupon in the mail. Coupon was honored and service was provided while I waited and completed earlier t More

by ZURI Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Swartz
Dec 15, 2024 -

Ira Mazda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

Excellent experience! Antwan was very helpful and pleasant. This was my first service visit and he explained the process, advised me promptly when my vehicle was done, an More

by atrehub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan Lawson
Dec 14, 2024 -

Ira Mazda responded

Hello, we're happy you found our staff to be so helpful during your experience here at Ira Mazda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2024

Real nice people from sales to parts to service! Mm mm mm mm mm mm More

by Mchogarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Lopez
Dec 12, 2024 -

Ira Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 10, 2024

From sales to service. 5star treatment from everyone I dealt with. Attached my window guards I’d purchased the same day! Yea! More

by Mchogarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
Dec 12, 2024 -

Ira Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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