Ira Volvo Cars South Shore

This dealership is always pleasant and clean. The staff is pleasant as well and that’s all I have to say The staff is pleasant as well and that’s all I have to say More

I am a loyal customer of Volvo. Since I bought the first xc90 in 2018, I have found Volvo's service very good. However, the following things make me feel very bad, first of all, the Since I bought the first xc90 in 2018, I have found Volvo's service very good. However, the following things make me feel very bad, first of all, the maintenance time is too long. Today, I promised to fix the electronic brake problem for one or two hours and finally couldn't fix it. After waiting for about three or four hours, I was told that there was no way to fix it and they didn't give me a car to take me back and they had to call me an Uber to take me back And now my whole life is messed up and I don't know when I'm gonna get my car fixed, and now I don't have a car and now my wife is mad at me and I'm really sick of it, you know More

The score is based on what happened after the service - everything was fine during the service. When I got home, I realized I forgot to present the service coupon I received via email. I called the dealers everything was fine during the service. When I got home, I realized I forgot to present the service coupon I received via email. I called the dealership and spoke to a service rep who tried to get a hold of Pat. She told me she left him a voicemail to call me back but I never heard back from him. More

Very good customer service and good communication explaining what is being done along with recommendations explaining what is being done along with recommendations More

I had to drop my car off for a simple software fix and the service was quick and professional. Couldn't ask for much more! the service was quick and professional. Couldn't ask for much more! More

Excellent customer service and they are very accommodating. All repairs are explained beforehand and once approved, done in a timely fashion.. we are extremely happy with the service provided accommodating. All repairs are explained beforehand and once approved, done in a timely fashion.. we are extremely happy with the service provided. More

Outstanding professional staff. Very responsive and caring. Schedule worked great and estimates were right on target. Very responsive and caring. Schedule worked great and estimates were right on target. More

Service was easy to schedule. Greeted and issues were addressed promptly. Pick up was painless. Greeted and issues were addressed promptly. Pick up was painless. More

Patrick McDonald is an outstanding representative for Volvo South Shore. He is knowledgeable, friendly and informative. His goal is to have the customers needs met. Volvo South Shore. He is knowledgeable, friendly and informative. His goal is to have the customers needs met. More

Everyone at the dealership is very friendly and helpful. They really know their cars well. The service department was very efficient and resolved all of my They really know their cars well. The service department was very efficient and resolved all of my More