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Ira Volvo Cars South Shore

Rockland, MA

4.8
387 Reviews

1030 Hingham St

Rockland, MA

02370

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Showing 387 reviews

September 27, 2021

Great place the whole staff does a outstanding job very pleasant to deal with would buy another vehicle More

by krocheaug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Savage
Sep 28, 2021 -

Ira Volvo Cars South Shore responded

We're elated we've earned your business and confidence! Thank you for choosing Volvo South Shore - we wish you many safe and happy miles ahead!

September 20, 2021

We recently purchased a 2018 Volvo xc 60 from Prime. The Salesman Jeff was extremely knowledgeable and easy going. There wasn't even a hint of pressure sales tactics. We got a very reasonable offer on our t More

by Adalefin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 21, 2021 -

Ira Volvo Cars South Shore responded

We appreciate the time you took to write about your experience working with us during your new car purchase. We are thrilled to hear Jeff was able to assist you so successfully. We especially love that he helped you drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new-to-you 2018 Volvo XC60! - The Volvo South Shore Team

August 31, 2021

We purchased a 2018 Volvo XC60 out of state from Prime Volvo Southshore. During the pre-purchasing discussion we were told the vehicle was in great condition with only minor rock chips on the front bumper More

by NicoleMPeterson88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Lowre, Kye Liang, Ferris Boulos, Steve Savage
Sep 16, 2021 -

Ira Volvo Cars South Shore responded

Nicole - We're sorry to hear the vehicle you purchased didn't meet your expectations, and we apologize we couldn't do more to assist. We can understand your frustration here and certainly never want this outcome for our customers. We think it would be best if we discussed this together so we can work towards a resolution. Would you please give Boulos Ferris, our General Manager, a call at 781-927-3510 ext 226501, when time allows? We will look for your contact details, as well. Thank you.

Oct 07, 2021 -

NicoleMPeterson88 responded

As indicated above, I immediately contacted South Shore Volvo in an attempt to remedy this issue. I was told by Sales Representative Jeff that South Shore Volvo will do everything to make it right. That was not my experience when in conversation with the General Manager, Boulos Ferris. He stated there was nothing they could or would do and that if I wanted the car fixed, I would need to make a claim. As much as I appreciate your message, my prior experience has little confidence that South Shore Volvo will make it right. I will leave my email address for Shore South Volvo to contact me, NicoleMPeterson88@gmail.com.

March 15, 2021

Car salesmen sometimes get a bad reputation which is not justified. But sometimes the bad is earned. When you agree to price and send the requested documents to salesman who ignores you for a day and then s More

by Frased
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Lowre, Steve Savage
Mar 18, 2021 -

Ira Volvo Cars South Shore responded

I'm so sorry that the vehicle you were interested in was sold. We expect our guests to receive communicative service and I apologize if we were at all unclear throughout this process. I would like to address your concerns with my team, but I will need further information to do so. Please consider giving me a call. Thank you, Boulos Ferris - General Manager - 781-927-3510 ext 226501.

June 14, 2020

Great dealership excellent service exactly as advertised in the provided information sent to me great communication knowledgeable people all issues taken care of before delivery cant ask More

by Jmgk77
Recommend Dealer
Yes
Employees Worked With
Werak. Justin. Jason
Jun 15, 2020 -

Ira Volvo Cars South Shore responded

Thanks for reviewing Volvo South Shore! We are so grateful for your feedback and we look forward to working with you in the future!

May 01, 2020

They were great to work with and the process was quick and I felt great about my purchase. I would highly recommend the staff was amazing!!!! More

by mishhouli
Recommend Dealer
Yes
Employees Worked With
Steve Savage
May 01, 2020 -

Ira Volvo Cars South Shore responded

Thank you for the rave review! All of us at Volvo South Shore are happy to know that you're a satisfied customer. Safe travels!

April 07, 2020

Awesome!!! My nail in the tire problem was quickly fixed while I waited. They even wiped my car down for covid protection after serving it. More

by Kpc816
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 07, 2020 -

Ira Volvo Cars South Shore responded

Thank you so much for coming to Volvo South Shore for your repairs! We are very glad that our team could fix your tire in a timely manner. Hope to see you down the road!

March 20, 2020

Excellent service Pleasant people given to me on time, I will always come back to Prime Volvo are my maintenance on my car thank you very much More

by philipgarber
Recommend Dealer
Yes
Employees Worked With
Steve Savage
Mar 20, 2020 -

Ira Volvo Cars South Shore responded

Thank you for the 5-star review! We are pleased to hear that our team at Volvo South Shore took good care of you and your vehicle. We look forward to your next visit!

March 19, 2020

John and Team at Prime Volvo were amazing. I had my 1 year service, state inspection and car washed...all done within an hour! This was truly awesome service considering I had my 2 month old with me! Gre More

by Meeganbest
Recommend Dealer
Yes
Employees Worked With
John
Mar 19, 2020 -

Ira Volvo Cars South Shore responded

Thank you for the review! We couldn't be happier to hear that John and our team took good care of you here at Volvo South Shore. We look forward to your next visit!

March 10, 2020

Great service. Salesperson was fantastic. GoodPrice did Great service. Salesperson was fantastic. Good Price did not receive any pressure and everyone was great. Let me take the car over to my wife so she More

by Scotta093
Recommend Dealer
Yes
Employees Worked With
Tom McNiff, Steve Savage
Mar 10, 2020 -

Ira Volvo Cars South Shore responded

Hi Scott - We are so happy to hear that you had a pressure-free car-buying experience with us at Volvo South Shore! Thank you so much. We hope that you and your wife are enjoying your new vehicle.

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