Ira Volvo Cars South Shore

Repair and maintenance on vehicle I mad.e my appointment on short notice. Pat provided excellent customer service, kept me apprised on status and provided me with a loaner car. I mad.e my appointment on short notice. Pat provided excellent customer service, kept me apprised on status and provided me with a loaner car. More

Shady outfit I saw a van listed for $13,900 that I liked so I set up an appt with Jeremy to see it the next day. I texted him to make sure we were all set for tha I saw a van listed for $13,900 that I liked so I set up an appt with Jeremy to see it the next day. I texted him to make sure we were all set for that day before leaving. He informed me that because there was a lot of interest in it that they were now going to ask $17,000 instead. What kind of company does that? Very shady if you ask me! Wouldn't recommend a company that would pull something like that! Can't be trusted! More

40,000 mile service I've been using Prime in the Hingham and Rockland Location for many years. I've never had issue with the service. Can't count how much $$ I've spent I've been using Prime in the Hingham and Rockland Location for many years. I've never had issue with the service. Can't count how much $$ I've spent on my 4 Volvo's at this location over the years. Currently have a 2017 S90 under lease from this shop. Mechanism that holds gas tank shut has malfunctioned. Had recent service and was told this was not covered under warranty and would be $200 to fix. I don't blame Larry as he is just the messenger, but you would think that for all of the $$ I've spent there over the years and the fact that the car is 2 years old, that they could do me a courtesy and fix the darn gas tank lock at no charge. C'mon guys. You need to know who your good customers are and work with them. More

Knowledgeable staff, great product The new Volvo was one of my top choices and the team pushed it over the edge. Harrison is knowledgeable and passionate about what he is selling. He The new Volvo was one of my top choices and the team pushed it over the edge. Harrison is knowledgeable and passionate about what he is selling. He followed up to every question and provided additional data to support his answers. If he wasn't in when I visited, he would arrange to have a colleague work with me, who was equally candid and well-informed. His approach is assertive without being aggressive or pushy. Extremely positive experience More

Helpful and excellent Everyone was so kind and helpful I Knew that I was on good hands I could trust What I was being told. They helped me Understand what was happening. Everyone was so kind and helpful I Knew that I was on good hands I could trust What I was being told. They helped me Understand what was happening. More

Nothing To Think About Unlike other dealerships that their staff pressure you to leave positive comments about them, like Herb Chambers, it is my pleasure to give my opinion Unlike other dealerships that their staff pressure you to leave positive comments about them, like Herb Chambers, it is my pleasure to give my opinion about Prime Volvo and their Service team. When I bring my car to Prime Volvo it is like dropping your car at a friends place. It is quick, I know that they have seamlessly coordinated the timing and everything else that will need to be done. They will call me with any and all updates and I will come back to a clean car with no surprises. I trust Larry and the entire team. More

Check car in preparation for 6 hr car rude Excellent caring service by a pat and Larry from Service. Went for a light bulb and they cleaned the car and also vacuumed the car Excellent caring service by a pat and Larry from Service. Went for a light bulb and they cleaned the car and also vacuumed the car More

40,000 mile evaluation & maintenance What a great experience. The very friendly professional service staff thoroughly answered my questions and made my experience easy. A full report was What a great experience. The very friendly professional service staff thoroughly answered my questions and made my experience easy. A full report was provided. I appreciated the follow up call and email to see if I had any issues. More

Great car buying experience with Harrison! I would like to comment on the excellent service that I experienced while shopping for a vehicle at Prime. Harrison was my salesperson and I could no I would like to comment on the excellent service that I experienced while shopping for a vehicle at Prime. Harrison was my salesperson and I could not have asked for a more professional, knowledgeable, courteous and attentive sales advisor. I purchased a 2019 XC60 Inscription and am thrilled with my new vehicle! I am not technological sophisticated at all but Harrison took the time, with a great amount of patience, to acquaint me with all the equipped features. I would definitely recommend prime to my family and friends as I must say it was one of my best car buying experiences! More

Excellent Went in to purchase new 2019 XC40. Cecil was the sales advisor that I dealt with. He was professional, easy to work with, and very nice. The whol Went in to purchase new 2019 XC40. Cecil was the sales advisor that I dealt with. He was professional, easy to work with, and very nice. The whole experience at the dealership was pretty stress free for car buying. I would recommend them to anyone looking for a Volvo. More