Iron Trail Motors

This is an excellent dealership that works hard to get you the best deal. They are the nicest people to work with. you the best deal. They are the nicest people to work with. More

Christina S was very knowledgeable of the Silverado I bought. She was very pleasant and efficient and made it a great buying experience. A shout out to Garrett sales manager and Cindy finance manager as bought. She was very pleasant and efficient and made it a great buying experience. A shout out to Garrett sales manager and Cindy finance manager as well. Thanks Iron Trail Motors! More

Amazing options for the truck we were loooking for. Kayla in sales was amazing and went well above and beyond and was so great to work with. Kayla in sales was amazing and went well above and beyond and was so great to work with. More

Purchased used 4 runner 6/2023 It took 1 week and many calls to get help with a shimmy. Arrived at service appointment and they didn’t have me on schedule. It took multiple calls to get an oil change appo calls to get help with a shimmy. Arrived at service appointment and they didn’t have me on schedule. It took multiple calls to get an oil change appointment for 2 weeks away. At the appointment I didn’t get a free oil change offered at time of purchase, advised a$500 maintenance, and one brake was at 2. The oil leaked on my garage floor because the drain was loose. I complained on Monday, called back all week, asked for a call back on Friday. I didn’t get a call back from Brian until Friday after 6pm which is closing. I have owned 2 4Runners, 2 Sienna vans, and a Camry since 1991. I did all my service at Toyota dealerships in Burnsville, Bloomington, and Brainerd. I know what good Toyota service is. My experience at Iron Motors was not good. I will be driving to Duluth or Brainerd from Ely to find out if I even want to keep this 4 Runner. More

After months of dodging warranty work the only way to obtain a response was through GM customer care. They informed for the first time, after 7 months of a limping transmission, that they wouldnt do the obtain a response was through GM customer care. They informed for the first time, after 7 months of a limping transmission, that they wouldnt do the work and told me to go to a different dealership. Horrendous shop service and ham handed compliance tactics from the front end. They attempted to bully both my wife and I on the matter and are attempting to shuck responsibility now that we have persisted. Do not shop here. I will never again and will tell all others who will listen the same. More

Bought a used vehicle for 12000. The very next day... The transmission was shot, the power steering hose needed to be replaced, the battery had to be replaced, wheel bearings needed replacing, dangerous to d transmission was shot, the power steering hose needed to be replaced, the battery had to be replaced, wheel bearings needed replacing, dangerous to drive on slippery roads, swerves right to left......and on and on. They told me I could trade it back in but I would have lost $10,000. All this happened the next day or 2 months. More

I would definitely recommend working with Krista Powell at Iron Trail. She gave me a great offer when selling my used vehicle. at Iron Trail. She gave me a great offer when selling my used vehicle. More

Buyer beware they will screw you. Absolute joke of a shop and support staff. My parents just bought a used truck (less than 90K miles) out of this dealership. not even 500 miles on it Absolute joke of a shop and support staff. My parents just bought a used truck (less than 90K miles) out of this dealership. not even 500 miles on it and the upper oil pan is leaking. The dealership denied it was leaking several times, giving them the run around for over a month. Finally admitted it was the oil pan, blamed my dad, and tried to charge $1000 to fix it with half the warranty other shops give. The truck is still not fixed. They should have checked the reviews before they went here. It will not happen again. More

Jon Lind helped us choose the best vehicle for us, 2020 Chevy Equinox. He was very helpful and great to work with! Awesome service from a local dealer! Chevy Equinox. He was very helpful and great to work with! Awesome service from a local dealer! More