Iron Trail Motors
Virginia, MN
Is this your dealership?
Filter Reviews by Keyword
By Type
34 Reviews of Iron Trail Motors
Horrible told many lies. Had to re title and plate a brand new car at my own expense as they did it wrong a d refused to kake it right and we won't talk about a promised sign Had to re title and plate a brand new car at my own expense as they did it wrong a d refused to kake it right and we won't talk about a promised signed purchase agreement means nothing the one sent to your bank will not match the price you pay told make it right they did not More
Broke my lug nut stud and made me pay 200 dollars. Customer stated maybe the mechanic was over zealous with the power tool. GM Brian S stated that they don't use power tools when removing lug nuts. W Customer stated maybe the mechanic was over zealous with the power tool. GM Brian S stated that they don't use power tools when removing lug nuts. What a joke. More
I went to the dealership and they were very helpful and Logan Murphy was so helpful. I really enjoyed his help he was really nice. He did a very excellent job. I would recommend him to anyone that is looki Logan Murphy was so helpful. I really enjoyed his help he was really nice. He did a very excellent job. I would recommend him to anyone that is looking for a used vehicle. He was so helpful and got me into a nice vehicle. More
Christina S was very knowledgeable of the Silverado I bought. She was very pleasant and efficient and made it a great buying experience. A shout out to Garrett sales manager and Cindy finance manager as bought. She was very pleasant and efficient and made it a great buying experience. A shout out to Garrett sales manager and Cindy finance manager as well. Thanks Iron Trail Motors! More
Purchased used 4 runner 6/2023 It took 1 week and many calls to get help with a shimmy. Arrived at service appointment and they didn’t have me on schedule. It took multiple calls to get an oil change appo calls to get help with a shimmy. Arrived at service appointment and they didn’t have me on schedule. It took multiple calls to get an oil change appointment for 2 weeks away. At the appointment I didn’t get a free oil change offered at time of purchase, advised a$500 maintenance, and one brake was at 2. The oil leaked on my garage floor because the drain was loose. I complained on Monday, called back all week, asked for a call back on Friday. I didn’t get a call back from Brian until Friday after 6pm which is closing. I have owned 2 4Runners, 2 Sienna vans, and a Camry since 1991. I did all my service at Toyota dealerships in Burnsville, Bloomington, and Brainerd. I know what good Toyota service is. My experience at Iron Motors was not good. I will be driving to Duluth or Brainerd from Ely to find out if I even want to keep this 4 Runner. More
After months of dodging warranty work the only way to obtain a response was through GM customer care. They informed for the first time, after 7 months of a limping transmission, that they wouldnt do the obtain a response was through GM customer care. They informed for the first time, after 7 months of a limping transmission, that they wouldnt do the work and told me to go to a different dealership. Horrendous shop service and ham handed compliance tactics from the front end. They attempted to bully both my wife and I on the matter and are attempting to shuck responsibility now that we have persisted. Do not shop here. I will never again and will tell all others who will listen the same. More
Logan and his team were AMAZING! They were patient and kind, helped me every step of the way. On my end there were bumps in the road but they made it work and I ended up with a vehic They were patient and kind, helped me every step of the way. On my end there were bumps in the road but they made it work and I ended up with a vehicle! I couldn’t be happier with Iron Trail Motors. More
Bought a used vehicle for 12000. The very next day... The transmission was shot, the power steering hose needed to be replaced, the battery had to be replaced, wheel bearings needed replacing, dangerous to d transmission was shot, the power steering hose needed to be replaced, the battery had to be replaced, wheel bearings needed replacing, dangerous to drive on slippery roads, swerves right to left......and on and on. They told me I could trade it back in but I would have lost $10,000. All this happened the next day or 2 months. More