Irwin Ford Lincoln Laconia

My son recently purchased a new Bronco from Irwin Ford in Laconia New Hampshire. Most of his experience in purchasing his first new car was just average, or maybe below. These are trying times to purchase a Laconia New Hampshire. Most of his experience in purchasing his first new car was just average, or maybe below. These are trying times to purchase a new vehicle and the sales people we dealt with at Irwin Ford did not make it easy for us. They insisted on full MSRP and a $600 doc fee which we all know is just another “legal” way to get a few more bucks. They denied both military discounts shown on the Ford website and my Ford X plan discount sponsored by my employer. The car was dirty and we had to wait on them to fuel it up on pick up day. The only reason I am giving them a four star rating is because of general manager Alan Faro. He reached out after the sale to see if we were satisfied and to help us get a $1000 military rebate as my son is an active duty Marine. He went above and beyond to help my son receive his military discount and spent a great deal of time talking with both of us about our purchase. If I were interested in purchasing a new Ford, I would reach out to Irwin first only due to the efforts of Mr Faro. Thanks for reading. More

I bought a used 2021 ram 1500 & i could not have been more pleased with the transaction. i drove 2hrs and the staff was professional and my sales man Geoff Cunningham was knowledgable sincere and i would more pleased with the transaction. i drove 2hrs and the staff was professional and my sales man Geoff Cunningham was knowledgable sincere and i would not hesitate to refer my family and friends to Irwin motors. Rick S More

I appreciate All the work that the dealership has done for me. I have one complaint, you advertise that you get a free car wash but it is not free can you look into that find out what is y on. for me. I have one complaint, you advertise that you get a free car wash but it is not free can you look into that find out what is y on. More

Came through once again. Contacted my Carvana warranty provider and repair was at no cost. Thank again, Ed. Contacted my Carvana warranty provider and repair was at no cost. Thank again, Ed. More

Last Sunday my engine light came on in my Ford Mustang, so I drove it immediately to Irwin Motors. On Monday morning I received a message from Ed Withrow, Assistant Service Manager that I needed a throttl so I drove it immediately to Irwin Motors. On Monday morning I received a message from Ed Withrow, Assistant Service Manager that I needed a throttle body and he would order it and it would take a couple of days to get it in. On Thursday I received a call that my car was all ready and I could pick it up. It runs great again. I would like to thank Irwins, Ed Withrow and Adam Memmolo. More

I had been doing some research, on a used vehicle, that was in my price range with specific features. I had never visited Irwin Automotive Group but their website was the first one that I had visited. I was in my price range with specific features. I had never visited Irwin Automotive Group but their website was the first one that I had visited. I decided to visit the dealership, walked in, there were a few sales reps available, I was greeted with a hello and when there was a brief moment of silence Acadia Laraway spoke up asking if she could help me. I was specific on where I wanted my payment range and what vehicle I wanted to test drive. I had a vehicle to trade, which I received a fair trade in offer, Acadia was in contact with the person in finance who was able to show me what my payments would be with the different loan terms and different down payments. The process was very smooth, and I left that afternoon with my new to me vehicle. I would definitely recommend this dealership and Acadia as a sales rep. More

I was very pleased with my experience in purchasing a car at Irwin. Through some miscommunication, we were under the impression a car we looked at on the internet was at their location. When we arrived and d at Irwin. Through some miscommunication, we were under the impression a car we looked at on the internet was at their location. When we arrived and discovered that was not the case, I was not happy, but Howard Cullen handled the situation graciously without being condescending or making me feel like the whole thing was my fault. He asked me what we were looking to spend and the specs we needed on a car and came up with three options that we could take that day. He was a pleasure to work with and made the process very easy. The finance manager was a little pushy, but aren't they all? I highly recommend the dealership. More

had body work 5 stars or better as for the rest of the service & sales i had hard time getting recalls fixed.Got the impression that if you werent laying down 40k on a new car they wanted 0 to do with you service & sales i had hard time getting recalls fixed.Got the impression that if you werent laying down 40k on a new car they wanted 0 to do with you I bought 3 new trucks from them have perfect credit and unlimited wealth, but will never ever go back to those creeps and would warn anyone whos looking to beware the bodyshop is the total oppisite 5 star lincoln sevice id give a 1 star to More

Had a car die very unexpectedly and we were scrambling ! Craig LaChapelle at Irwin Auto Group totally saved us !! We called and asked what they had available and he did some searching and within a couple Craig LaChapelle at Irwin Auto Group totally saved us !! We called and asked what they had available and he did some searching and within a couple hours came up with 3 vehicles for us to consider... but with things the way they are now and vehicles moving at the speed of light, before we could react two of them were already sold ... but he snagged the third one for us and it's ABSOLUTELY A PERFECT FIT ! It's a 2021 Toyota 4Runner with very low miles and we couldn't be happier !! If you ever want someone who goes over and above, and gets you what you need, despite tremendous challenges in the market, contact Craig LaChapelle because he is the best !!! More

My wife has purchased 2 car previouly and has been very happy. So it was time to get me a truck and she said we are going to Irwin's. Michelle Whitney was great, showed me several trucks and was patient. W happy. So it was time to get me a truck and she said we are going to Irwin's. Michelle Whitney was great, showed me several trucks and was patient. We left with a great truck and a decent payment. Thank you so much. More