Irwin Ford Lincoln Laconia

Value and quality of service are off the charts! I just purchased a 2015 F-150 from Irwin Ford, my salesperson was Scott Hayward. I have bought quite a few vehicles for someone my age and have to say I just purchased a 2015 F-150 from Irwin Ford, my salesperson was Scott Hayward. I have bought quite a few vehicles for someone my age and have to say I found the whole team at Irwin's to be way above average with my other sales experiences. For reference, I have bought from Banks Chevrolet, Autofair Ford (horrible), Belknap Subaru, Manchester Subaru and Ed Reilly Subaru. While some of those stated below were good, Irwin's was a step above all in nearly all departments. I was originally cross-shopping the Tacoma and F-150 and saw Irwin was lowest in the area on price for both trucks. I ordered a 2016 Tacoma but ended up needing a truck sooner so I switched to the F-150. Scott was very patient even though I had changed my mind between trucks a few times. He answered all of my questions and is a very nice guy to be around. I had outside financing and their finance department made the integration effortless. Jess in accessories gave me a great quote on a line-x liner and is quick to get back to you. Good folks down at Irwin's, I'll be back! More

Service with a smile. I purchased my car from Irwin's last summer and brought in recently for some minor issues and routine oil change. Corey helped me get everything look I purchased my car from Irwin's last summer and brought in recently for some minor issues and routine oil change. Corey helped me get everything looked over by the tech and explained the results to me at pick-up. He was sensitive to my time constraints and had me back in my vehicle in no time. Corey even rearranged his lunch schedule so he would be available when I picked up the car. Thanks Corey. More

Great service! Irwin's staff is knowledgable, professional, and efficient. Every time I com in, I am treated with courtesy. My concerns are taken seriously and any p Irwin's staff is knowledgable, professional, and efficient. Every time I com in, I am treated with courtesy. My concerns are taken seriously and any problems are quickly dealt with. More

Good Buying Experience Straight forward buying experience. Got the car I wanted at a great price. Scott Hayward was great, answered all my questions and got everything don Straight forward buying experience. Got the car I wanted at a great price. Scott Hayward was great, answered all my questions and got everything done fast. I would buy from him again. More

Quicklane Service When it comes to professional, friendly, helpful, prompt and reliable service, I had the pleasure of being assisted by Bill Salta of Laconia Quicklan When it comes to professional, friendly, helpful, prompt and reliable service, I had the pleasure of being assisted by Bill Salta of Laconia Quicklane, who provided precisely the kind of service mentioned above. We have all of out Company vehicles serviced by Quicklane and Bill Salta always treats us right. More

Exceptional Service! I recently had my 2005 Freestyle in for routine state inspection. I was brought right in even without an appointment. Jim O'Keefe kept me informed on I recently had my 2005 Freestyle in for routine state inspection. I was brought right in even without an appointment. Jim O'Keefe kept me informed on the progress and after a very short stay the job was completed and I was on my way. This is the same exceptional service I have received each time I have brought my cars in to Irwin. More

Poor repair service quality I recently had my truck serviced there. When I got my truck back my steering was not locked, which I didn't realize until I had to break suddenly and I recently had my truck serviced there. When I got my truck back my steering was not locked, which I didn't realize until I had to break suddenly and my steering pushed all the way down. I wouldn't think that coming from a Ford dealership service I would have to inspect my truck after it was repaired. I was also displeased with the fact after the part on my truck was replaced that it was not fully tested and verified that everything worked properly. It did not and I had to drop off my truck again the next day. On the key drop off form I specifically wrote to make sure that my steering wheel gets relocked after the service. It again was not, again. I would recommend that you fully inspect your vehicle before you leave the dealership after a service. More

recall Corey was very help full and fast acting to get my factory recall o my Mustang GT taken care of. Would return for service again to Irwin Ford. Corey was very help full and fast acting to get my factory recall o my Mustang GT taken care of. Would return for service again to Irwin Ford. More

Sales Our salesman Bob Travers was great. Bob made the purchase of our Ford Explorer very pleasurable. Bob is down to earth, a great listener, takes time wi Our salesman Bob Travers was great. Bob made the purchase of our Ford Explorer very pleasurable. Bob is down to earth, a great listener, takes time with you and answers your questions. Bob explained all the features of the Explorer until we were comfortable. Hard to find a Salesperson today who genuinely cares about the customer. Irwin's is very lucky to have Bob Travers. More

Great experience buying a new Ford Edge This is our third new car from Irwins. Scott Hayward and Dave Foster made buying the car easy. Scott gave us no pressure, was helpful, courteous, an This is our third new car from Irwins. Scott Hayward and Dave Foster made buying the car easy. Scott gave us no pressure, was helpful, courteous, and informative while finding the car that we wanted. Dave Foster patiently took time to explain all the bells and whistles in the car. He answered questions and made picking up the car easy. The dealership was very busy on Black Friday but Dave did not rush us. More