
Irwin Ford Lincoln Laconia
Laconia, NH
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My mom and I were in search of a new vehicle and wanted to trade our 2006 Lincoln LS. I first spoke with Micheal on the phone and made an appointment that week to see him. He greeted my mom and I with a wa to trade our 2006 Lincoln LS. I first spoke with Micheal on the phone and made an appointment that week to see him. He greeted my mom and I with a warm welcome and assured us he would find something that would work in our budget and that we would be happy. After trying out a few test drive vehicles, we left to think about some options with a follow up appointment the following week. Micheal again greeted us with a warm welcome and an assured smile of confidence. We drove away that day in our new 2010 leased Lincoln MKZ. Micheal not only sold us this vehicle he followed up with any concerns we had and continues to check to see if we are still satisfied. Two months later let me assure you we are still satified and will send anyone his way who is looking for a new vehicle and will no doubt in my mind go back to Irwin Motors when we are ready to trade again. More
This is the first new American car I have purchased in the last 25 years. I typically have purchased Audi, Mercedes Benz, and Lexus automobiles and have come to expect excellent, courteous service. I wo the last 25 years. I typically have purchased Audi, Mercedes Benz, and Lexus automobiles and have come to expect excellent, courteous service. I would rate the service I have received at Irwin Ford as at least comparable to the service received at the other dealerships where I have purchased numerous cars in the past. I would highly recommend Irwin Ford and plan on buying another automobile this year. More
I've done business with Irwin's for service and for parts for quite a long time and always with great results. This past May, I bought a new 2009 F-150. I got what I thought was a very reasonable deal and for quite a long time and always with great results. This past May, I bought a new 2009 F-150. I got what I thought was a very reasonable deal and I highly recommend both the sales department and the service department. They're good folks - go there and see. More
Good clean atmosphere, timely service. It's nice to be greeted on time, and to have the scheduled service done right the first time. I also like the idea of being able to see what is being done to my vehi greeted on time, and to have the scheduled service done right the first time. I also like the idea of being able to see what is being done to my vehicle through the glass windows looking into the service area. More
Excellent experience. My husband and I knew we wanted a Ford Edge. We had looked at several other delaerships, as we live in Maine, but could not find what we wanted for the price we wanted to pay. We went Ford Edge. We had looked at several other delaerships, as we live in Maine, but could not find what we wanted for the price we wanted to pay. We went as far as Portsmouth to find a used Edge, AWD, SEL, that was in great condition and priced right. We came up empty- handed. Finally, we decided to look further from home and found Irwin's online. They had a couple, so we contacted Irwin's via the internet and came down on a Sunday to look them over. We found what we wanted, at a great price. In one day we had the vehicle under contract, financing approved, and it was ready for us to pick up! We would definitely come back to Irwin's for our future vehicle purchases. More
Irwin Ford Lincon Mercury is a helpful and friendly car dealership to purchase a vehicle from. It was very important to me to have a service department which provided advice and a pleasant service departm dealership to purchase a vehicle from. It was very important to me to have a service department which provided advice and a pleasant service department staff. Irwin excells in all these areas. More
Always happy with the service I receive at Irwin's. The staff is very polite and helpful and I particularly appreciate that they take the time to explain exactly what has been done and why. I also find th staff is very polite and helpful and I particularly appreciate that they take the time to explain exactly what has been done and why. I also find that, in my last visit especially, they go out of their way to do something that would not ordinarily be in their duties but, they don't mind doing it just because it is helpful. More
I have used Irwin's body shop several times in the past few years and have been completely satisfied with their service and their work every time. They are great. I have found their prices to be very com few years and have been completely satisfied with their service and their work every time. They are great. I have found their prices to be very competitive and have confidence the work would be done in a professional manner. More
I have always had a good experience with irwin ford. everyone there has always been friendly and curtious I have had several cars serviced there and have always been happy with the work that was done th everyone there has always been friendly and curtious I have had several cars serviced there and have always been happy with the work that was done there. i will always be a custamer of irwin motors.. More
This morning, for a scheduled service appointment on our 2007 Lincoln MKZ, was a very pleasant experience, as usual, everyone I spoke with was very friendly and willing to help. Since the improved waiting a 2007 Lincoln MKZ, was a very pleasant experience, as usual, everyone I spoke with was very friendly and willing to help. Since the improved waiting area is clean, bright, coffee and a great TV to boot, it isn't a chore anymore to sit there and wait. My car was taken in ASAP, I was called in what seemed like a half hour or so, probably was a little longer though and I proceded to the cashier and happily discovered I owed nothing for service based on my Owner Advantage points. At my last appt, I was not happy that there was no paper floormat used during service and this time there was!! I do appreciate that very much. I love my car and treat it well, so everyone else should too. More