Irwin Ford Lincoln Laconia - Service Center
Laconia, NH

214 Reviews of Irwin Ford Lincoln Laconia - Service Center
Oil change tire rotation First time using the Quick Lane. Didn’t have an appointment, Bill Salta is always the best took me right in after the lunch break. Took less than 45 First time using the Quick Lane. Didn’t have an appointment, Bill Salta is always the best took me right in after the lunch break. Took less than 45 min while I waited for oil change and tire rotation. More
service Service was great - very accommodating and prompt. Staff were friendly and a pleasure to deal with. Even though we live 40 minutes away we will still Service was great - very accommodating and prompt. Staff were friendly and a pleasure to deal with. Even though we live 40 minutes away we will still return for service. More
Polite Friendly Professional My brakes were making a horrible noise so brought the car in for service. Getting the appointment was quick and easy. My problem was quickly diagnose My brakes were making a horrible noise so brought the car in for service. Getting the appointment was quick and easy. My problem was quickly diagnosed and the brakes were replaced. I was just arriving home when the Ford service manager called to tell me he'd found my Kindle and he told me he'd hold on to it for me until I could stop by for it. Very nice of him to call me at the end of a long day rather than waiting for me to realize I'd left it behind. The people in the service department are friendly, polite and professional with both good news (Kindle found) and not so good news (new brakes needed) More
Professional and Flexible I made an appointment for an oil change and managed to show up an hour early. The Service Department was very accommodating, and I was done and out be I made an appointment for an oil change and managed to show up an hour early. The Service Department was very accommodating, and I was done and out before my scheduled time even arrived! I also received a lengthy list of other things they checked, including windshield damage (there was none), tire pressure (all good) and many other inspection points I would not think to ask for myself. That and a certificate for a car wash! Fantastic. The people I dealt with were professional, friendly, and efficient. Thanks to all involved! More
Once again, Irwin Ford builds my confidence in them! My 7 year young F150 was telling me it had brake issues. Irwin Ford checked them out thoroughly & restored my confidence in the truck and them. I ocai My 7 year young F150 was telling me it had brake issues. Irwin Ford checked them out thoroughly & restored my confidence in the truck and them. I ocaisionally pull a trailer with two horses. The brakes have no margin for error with this load. I now feel good about porting our horses!!! Thank you!! More
very efficient and focused dealership has always provided me and my vehicle with great care. They work efficiently to minimize my time waiting. They are the only dealership th dealership has always provided me and my vehicle with great care. They work efficiently to minimize my time waiting. They are the only dealership that I will allow to service my vehicle. More
Excellent service Very happy with Irwin! Purchased our car new here and am highly satisfied with the service in every way! We recently purchased a set of new tires, mou Very happy with Irwin! Purchased our car new here and am highly satisfied with the service in every way! We recently purchased a set of new tires, mounted and balanced with alignment, all done right! More
The Works We were greeted by name and with a smile by Nat Hoyt. Had the works done on our Explorer. We were in and out on n no time!! We were greeted by name and with a smile by Nat Hoyt. Had the works done on our Explorer. We were in and out on n no time!! More
Irwin does it right! Just had service again and boy do they take care of you. First Class service department and they work hard at it. No complaints here, just satisfied w Just had service again and boy do they take care of you. First Class service department and they work hard at it. No complaints here, just satisfied with service More
Brought the car in due to a trouble light Ed and his team worked with me and kept me appraised at every stage of the inspection. The problem was a bit tricky and they went the "extra mile" to Ed and his team worked with me and kept me appraised at every stage of the inspection. The problem was a bit tricky and they went the "extra mile" to double check with Ford for a solution. Every member of the team was polite, courteous and treated me with respect. They finished in a timely manner and made sure that I understood ALL of my options. There was never any pressure and I was made to feel like WE solved the problems. I have switched both of my cars to Irwin's and will continue to do business with them in the future. More