Irwin Ford Lincoln Laconia - Service Center

Exceptional Professional, fast and courteous with competitive pricing. I walked in for an oil change, tire rotation, wiper replacement and a multipoint inspectio Professional, fast and courteous with competitive pricing. I walked in for an oil change, tire rotation, wiper replacement and a multipoint inspection. They honored all current coupons even though I did not physically have them printed. They did not try to sell me a bunch of stuff I didn't need and were upfront and honest about the condition of my vehicle. The waiting room is great, comfy chairs, plenty of entertainment to pass the time, computer room and beverage station, what else could you ask for. They also have a play room for children should you come with your toddlers. The wait was a little longer than I had anticipated but they were busy and I did not get there as early as I had planned. I honestly did not mind the wait with everything to do in the comfortable waiting area provided. All in all one of the best service centers I have ever been to. I will continue to use Irwin for all of our vehicle's needs from here on out. I highly recommend them. More

Attentive to my issue Bought my Pre Owned Certified Explorer in July. Have put on 7000 miles since I purchased it so well within my 12 month/12,000 mile warranty and what I Bought my Pre Owned Certified Explorer in July. Have put on 7000 miles since I purchased it so well within my 12 month/12,000 mile warranty and what I THOUGHT was covered. ( I also purchased an Extended warranty that goes up to 100K) My daughter tried to use the heat in the back and it didn't work so I brought it in and was told it was the module. Because I was outside of the original 3 year/ 36K warranty I had a deductible to fix it even though it was pre certified etc. Ed Kelly helped me immensely and I can't thank him enough for his assistance! He was excellent! Ed was extremely professional as well as personable, approachable and easy to talk to. He sincerely listened to me and my concerns! Thanks a million Ed for all of your help! Greatly appreciated! More

Satisfied Ken Brace, Service Adviser gave us Excellent service, helped us a snow tire selections and Inspection sticker was prompt. Great staff. Tx to everyone Ken Brace, Service Adviser gave us Excellent service, helped us a snow tire selections and Inspection sticker was prompt. Great staff. Tx to everyone @ Irwin's More

Great staff consideration and communication. Mr. Salta and his staff do a great job and always communicate and make the visit personal. I never feel just like another person who walked through th Mr. Salta and his staff do a great job and always communicate and make the visit personal. I never feel just like another person who walked through the door. More

Excellent service. The service department goes above and beyond. I am so grateful that they have my car ready so my dog can have his insulin shots on time. The service department goes above and beyond. I am so grateful that they have my car ready so my dog can have his insulin shots on time. More

Convenient, fast and affordable! Bill Salta does great work with the Quick Lane team! Easy to schedule, quick rides to work and back, searches for competitive pricing. I trust Bill a Bill Salta does great work with the Quick Lane team! Easy to schedule, quick rides to work and back, searches for competitive pricing. I trust Bill and the recommendations for maintenance and care of my Explorer. More

Terrific service with an ongoing issue I have been dealing with a battery and module issue for over a year that has been taken care of without hesitation every time I call. The issue is not I have been dealing with a battery and module issue for over a year that has been taken care of without hesitation every time I call. The issue is not at the fault of the technicians but an update and recall with the car that has been recurring. Management has been in complete control of everything to try and make things right. I couldn’t be more impressed! More

Maintenance Got my oil changed, tires rotated and check up. Service was friendly and efficient, I was in and out. They always take great care of me there. Got my oil changed, tires rotated and check up. Service was friendly and efficient, I was in and out. They always take great care of me there. More

Purchase / Service I bought a 2015 Ford Super Duty F-250 , with plow and maintenance program . Irwin Motors has done all service , and they are TOP NOTCH! in my book . I bought a 2015 Ford Super Duty F-250 , with plow and maintenance program . Irwin Motors has done all service , and they are TOP NOTCH! in my book . This is in addition to many other purchases , before now and for those forth coming . So pleased . They were accommodating knowing I was leaving on trip . They fit me in and did complete check-up....and even washed the vehicle for me . I WON'T get service Any other place . They are right there , doing what they say . They're aces .:) More

Service Honest service. Nice waiting area, my time spent was within an hour for oil change and tire rotation. Friendly staff, and a free car wash! Honest service. Nice waiting area, my time spent was within an hour for oil change and tire rotation. Friendly staff, and a free car wash! More