Irwin Ford Lincoln Laconia - Service Center

WORKING WITH KEN BRACE IS ALWAYS A GREAY EXPERIENCE,HE TAKES THE TIME TO EXPLAIN WHAT IS NEEDED FOR MY VEHICLE AND AND ADVISES WHAT THE IMPORTANT THINGS THAT NEED ATTENTION ARE TAKES THE TIME TO EXPLAIN WHAT IS NEEDED FOR MY VEHICLE AND AND ADVISES WHAT THE IMPORTANT THINGS THAT NEED ATTENTION ARE More

I purchased 7 vehicle from them, in 30 years Did all work agreed on, and always ask permission before doing other work. They are great! work agreed on, and always ask permission before doing other work. They are great! More

Mr. Ray Landry was great. The front tire on the passenger side was damaged....my son had driven the car and hit the curb. I came to the Service Department without an appointment at 7:30 AM on a w passenger side was damaged....my son had driven the car and hit the curb. I came to the Service Department without an appointment at 7:30 AM on a weekday. I told Mr. Landry my situation and he immediately accessed the condition of my tire--and said that I needed a new one. He told me to have a seat in the waiting room and he would have it taken care of and get me out as soon as possible. He did and I was able to get to work on time.. Mr. Landry's customer service and professionalism was superior. More

I have been going to Irwin Motors for service since 1984. For the last ten years I have been dealing with Wayne Uhlenberg, Assistant Service Manager at Irwin Motor's in Laconia, NH for my service work for m For the last ten years I have been dealing with Wayne Uhlenberg, Assistant Service Manager at Irwin Motor's in Laconia, NH for my service work for my Toyota Rav 4, Toyota Highlander and my Ford Mustang. His commitment to customer service is excellent, he schedules my appointments, calls me when my vehicle is ready and makes sure that I have no issues when I pick up the vehicle. Wayne makes my service experience at Irwin Motor's a great experience More

This was our first visit since buying my Ford Edge. The service was exceptional. I can't think of a better experience I've had when having automotive service. The assistance provided by Ray Landry was th service was exceptional. I can't think of a better experience I've had when having automotive service. The assistance provided by Ray Landry was the best I've ever had. I will definitely return for all my automotive needs and am extremely pleased that I purchased our new car from Irwin. More

I use this dealership because of service person Ray Landry. He is so professional and friendly when I come and he makes the visit pleasurable. Landry. He is so professional and friendly when I come and he makes the visit pleasurable. More

Very polite, courteous, friendly, knew your name. They follow up the reason why you are there to confirm the correct service. Pull your car around right up front when you are ready to leave, and they sa follow up the reason why you are there to confirm the correct service. Pull your car around right up front when you are ready to leave, and they say thank you. which is void in most businesses these days. More

I scheduled service for my two vehicles,f-150,escape for maintenance and both for state inspection. Ray Landry set it up in a timely fashion to accommodate both myself and shop schedules,all was done expert maintenance and both for state inspection. Ray Landry set it up in a timely fashion to accommodate both myself and shop schedules,all was done expertly and professionly to my satisfaction. the over all cost was oppropriate. thanks Ray More

I recently had my vehicle serviced at Irwin Ford and once again I was very impressed with the look of the facility and especially with Ray Landry the service advisor he was pleasant and professional as alway again I was very impressed with the look of the facility and especially with Ray Landry the service advisor he was pleasant and professional as always,I highly recommend this dealer! More

We were going on vacation for a week and wanted the car fully checked out, washed, waxed and cleaned. The car checked out great which we were glad of and looked fantastic. We were very pleased with the res fully checked out, washed, waxed and cleaned. The car checked out great which we were glad of and looked fantastic. We were very pleased with the results and glad to know the car was in good condition for our trip - over 100,000 miles on our Ford Fusion. More