J.B.A. Chevrolet - Service Center

I was promised a call back from a manager. They were unable to remove some bolts upon completion of my front end alignment. So I feel that they did not complete the job but charged me the full They were unable to remove some bolts upon completion of my front end alignment. So I feel that they did not complete the job but charged me the full price. I was promised a call from the manager but he never called me back. More

“Shady Repairs” My first repair at JBA Chevrolet was August 2017 for a heating/cooling problem. Since that date, I have taken it back three more times for the same p My first repair at JBA Chevrolet was August 2017 for a heating/cooling problem. Since that date, I have taken it back three more times for the same problem. I returned again on 10/12/18. I was notified that they found the problem. The car needed a cooling coil and the cost was almost $1,000.00. Of course the 36,000 mile warranty had expired. I asked the representative why has it taken six repairs to locate the problem. Now, since there is no warranty, there is an expensive repair. It is my belief that it was never JBA’s intent to fix the problem while the repair was covered under warranty. The representative stated a pressurized test was performed during this service. According to the last repair, a pressurized test was performed during that repair. More

Service We have always had great service. I particularly like dealing with Helen. She is always so very helpful and efficient. We will be back and especially We have always had great service. I particularly like dealing with Helen. She is always so very helpful and efficient. We will be back and especially ask for Helen. More

Top Notch Service Purchased my Tahoe elsewhere but have been taking it to JBA for service - JBA has an amazing staff, spot-on service......I could not be happier! Purchased my Tahoe elsewhere but have been taking it to JBA for service - JBA has an amazing staff, spot-on service......I could not be happier! More

Very good service I needed a warranted oil change. and went to JBA, even though I purchased elsewhere. I was able to do an online appointment, it was confirmed and, I I needed a warranted oil change. and went to JBA, even though I purchased elsewhere. I was able to do an online appointment, it was confirmed and, I received reminders, which was helpful. I was concerned about service at other dealer than where I bought the car. Mr. Sadowski, was courteously and pleasant, and the work was done quickly, I was well pleased to have the pleasant and quick service. More

Great experience One thing I have to honestly admit the times that I have brought my car for service I have no complaints, which includes calling and setting an appoin One thing I have to honestly admit the times that I have brought my car for service I have no complaints, which includes calling and setting an appointment, great reception upon arrival and great communication other staff including the finance dept. Great guys. More

Excellent Customer Service Every time I visit J.B.A Chevrolet I get service. This time I did not have an appointment for an oil change and as promised I was able to get my oil c Every time I visit J.B.A Chevrolet I get service. This time I did not have an appointment for an oil change and as promised I was able to get my oil changed in less than an hour. Kudos to the Staff. More

Excellent servise Completed in time frame as told. Excellent communication and service. Service manager was very helpful when I came in to set up appointment. When I Completed in time frame as told. Excellent communication and service. Service manager was very helpful when I came in to set up appointment. When I showed up for appointment one week later, he remember my name. More

Great hob Got right in, gave me a loaner car, finished when they said, called me with progress. Great job Thank you all JBA rep was David Got right in, gave me a loaner car, finished when they said, called me with progress. Great job Thank you all JBA rep was David More

Excellent service in a timely manner Brought my Tahoe in with a nail in my tire. Service handled the claim with my tire protection, replaced the tire and had it all taken care of within Brought my Tahoe in with a nail in my tire. Service handled the claim with my tire protection, replaced the tire and had it all taken care of within a little over an hour. Jim Nolan continues to exceed my expectation! More