J.B.A. Chevrolet - Service Center

JBA has had our business for many years. We have been especially impressed with the Service Department -- always professional and efficient -- especially Moses who has worked on our car in We have been especially impressed with the Service Department -- always professional and efficient -- especially Moses who has worked on our car in the recent past. Decided it was time to replace our 2013 Malibu -- John in Sales helped us negotiate a deal. My only complaint would be that we were offered $250 for the 2013 Malibu by management and opted out of that offer. Purchased a vehicle from them but took the Malibu to Carmax in Ellicott City and received $2,500 for it there. It would have made JBA more appealing for a sale referral and/or additional purchase had we been offered a reasonable price for the Malibu. Our salesman, John, took his time with us, showing us vehicles and test driving them. We appreciated his help. Also, thanks to Jim Day who sent on an inventory listing of used cars that we had initially requested online. He even called a day or two after the car PURCHASE to thank us for our business. More

They were sable to assist me in fixing the additional problem that was found during the multi point inspection and repaired it the same day. problem that was found during the multi point inspection and repaired it the same day. More

Excellent service and experience. Very knowledgeable and timely manner. Informed me when my vehicle was ready. Will come back again. Very knowledgeable and timely manner. Informed me when my vehicle was ready. Will come back again. More

Still waiting on response regarding resolution to Sonic, in for service 3 times now for check engine light issues in for service 3 times now for check engine light issues More

I love JBA thanks for everything you all do. I love the service and timing I love the service and timing More

Everyone is always nice and helpful. They always get my car done in a timely manner They always get my car done in a timely manner More

Since car is an EV, minimal maintenance was required. Service department handled what was required well and quickly. Service department handled what was required well and quickly. More

Great place to work with and have always found ways to get me what I want and need. get me what I want and need. More

GLENN HAS BEEN A BIG HELP GETING THESE VEHICLES DONE FOR MTPD AT METERO THANKS MTPD AT METERO THANKS More

Not only were they prompt and easy scheduling my car's service (and then helping to arrange the tow when it broke down and had to be brought in), but the total bill ended up being less than what was quote service (and then helping to arrange the tow when it broke down and had to be brought in), but the total bill ended up being less than what was quoted! Wonderful service, will definitely be back again. More