J.B.A. Chevrolet - Service Center

Best Service Writers Service writers are great to deal with. Very personable; an attribute that is a MUST for me. I refuse to take my vehicles any where else, regardless o Service writers are great to deal with. Very personable; an attribute that is a MUST for me. I refuse to take my vehicles any where else, regardless of the make. I can’t ask for a better dealership. More

Very Good Service Employees Cindi Herbert was a great help. In fact for the last two years I’ve had nothing but good experiences with the staff at JBA. Cindi Herbert was a great help. In fact for the last two years I’ve had nothing but good experiences with the staff at JBA. More

Excellent customer service—Service Department We always receive outstanding customer service. We are always kept informed of the status of our car repairs. The repairs are done quickly and accur We always receive outstanding customer service. We are always kept informed of the status of our car repairs. The repairs are done quickly and accurately. More

service People were friendly, especially gentleman that drove back to pick up my suburban. I believe his name was Ray. I feel confident with the service depa People were friendly, especially gentleman that drove back to pick up my suburban. I believe his name was Ray. I feel confident with the service department. More

All went even better than expected They found the source of a noise and were able to cover it under warranty and provide me with a loaner car while it was being repaired! The cost for They found the source of a noise and were able to cover it under warranty and provide me with a loaner car while it was being repaired! The cost for the transmission fluid replacement was also competitive. More

I was promised a call back from a manager. They were unable to remove some bolts upon completion of my front end alignment. So I feel that they did not complete the job but charged me the full They were unable to remove some bolts upon completion of my front end alignment. So I feel that they did not complete the job but charged me the full price. I was promised a call from the manager but he never called me back. More

“Shady Repairs” My first repair at JBA Chevrolet was August 2017 for a heating/cooling problem. Since that date, I have taken it back three more times for the same p My first repair at JBA Chevrolet was August 2017 for a heating/cooling problem. Since that date, I have taken it back three more times for the same problem. I returned again on 10/12/18. I was notified that they found the problem. The car needed a cooling coil and the cost was almost $1,000.00. Of course the 36,000 mile warranty had expired. I asked the representative why has it taken six repairs to locate the problem. Now, since there is no warranty, there is an expensive repair. It is my belief that it was never JBA’s intent to fix the problem while the repair was covered under warranty. The representative stated a pressurized test was performed during this service. According to the last repair, a pressurized test was performed during that repair. More

Service We have always had great service. I particularly like dealing with Helen. She is always so very helpful and efficient. We will be back and especially We have always had great service. I particularly like dealing with Helen. She is always so very helpful and efficient. We will be back and especially ask for Helen. More

Top Notch Service Purchased my Tahoe elsewhere but have been taking it to JBA for service - JBA has an amazing staff, spot-on service......I could not be happier! Purchased my Tahoe elsewhere but have been taking it to JBA for service - JBA has an amazing staff, spot-on service......I could not be happier! More

Very good service I needed a warranted oil change. and went to JBA, even though I purchased elsewhere. I was able to do an online appointment, it was confirmed and, I I needed a warranted oil change. and went to JBA, even though I purchased elsewhere. I was able to do an online appointment, it was confirmed and, I received reminders, which was helpful. I was concerned about service at other dealer than where I bought the car. Mr. Sadowski, was courteously and pleasant, and the work was done quickly, I was well pleased to have the pleasant and quick service. More