J.B.A. Chevrolet - Service Center

Professional Service Service Department personnel are extremely professional and always courteous to me. Able to talk about the vehicle and explain any problems or servic Service Department personnel are extremely professional and always courteous to me. Able to talk about the vehicle and explain any problems or service issues. You're not left standing around waiting for someone to assist you when you walk in. More

Fantastic - as always Service was fantastic. The staff is always courteous (don't know how they do it, because some customers are very rude) friendly and are accommodating Service was fantastic. The staff is always courteous (don't know how they do it, because some customers are very rude) friendly and are accommodating. I showed up early and they took me right in with no issues. I have been a loyal customer for over 15 years and will continue to do so. Thank you JBA service department. More

5 Star Service We have bought two used certified vehicles from JBA in the past several years. We always have excellent service and receive e-mail notifications when We have bought two used certified vehicles from JBA in the past several years. We always have excellent service and receive e-mail notifications when scheduled service is due. Wouldn't consider any other dealership for my vehicles! More

Excellent Service Department Helen S. Has always been my service coordinator. Pleasant straightforward and professional employee. She's very personable and hears your concerns ver Helen S. Has always been my service coordinator. Pleasant straightforward and professional employee. She's very personable and hears your concerns versus listening. I travel past other Chevrolet dealerships to come here. Thanks Helen for your professionalism and courtesy to your customers. More

Great Service JBA has always been friendly and courteous. Their service is top notch and they always work hard to ensure customer satisfaction. My Service Rep, Hele JBA has always been friendly and courteous. Their service is top notch and they always work hard to ensure customer satisfaction. My Service Rep, Helen ensures that I am taken care of expeditiously and back on the road as quickly as possible. during my most recent visit, they informed me of a recall I had not yet been notified about and took care of it during the service visit. This added no time to the service and saved me an extra trip; they went above and beyond. More

Friendly Everyone here is so friendly and understanding. They all go above and beyond to make sure that you and your vehicle are taken care of and in a timely Everyone here is so friendly and understanding. They all go above and beyond to make sure that you and your vehicle are taken care of and in a timely manner! More

Helpful, honest and all in a timely manner. Very satisfied c JBA exceeded my expectations ! Hands down would recommend JBA for sales and service. Honest, friendly, and prompt. The best experience for service and JBA exceeded my expectations ! Hands down would recommend JBA for sales and service. Honest, friendly, and prompt. The best experience for service and sales. If you are in the market for a Chevy or Pre owned JBA will exceed your expectations too. More

JBA - SAFETY FIRST I bought a used truck from JBA and took it in for the 1st oil change. They took care of my trucks needs and then advised me about my front wheels whic I bought a used truck from JBA and took it in for the 1st oil change. They took care of my trucks needs and then advised me about my front wheels which were worn. They offered to work with me to get 2 new front tires, but advised they wouldn't rotate them without changing to new ones as it wouldn't be safe. They also suggested an alignment. I appreciated the concern they had with regards to educating me about safety when driving on worn out tires. They could've just done the bare essentials and sent me out the door, but they took the time to do more. I haven't had a bad experience yet with JBA. They've been a wonderful group of people to work with and I have no problem referring my friends to them. Thanks again JBA Service Department! More

So so experience I took my carcin for traction control issue. I did receive a loaner car for the day. I was told that someone would contact me when car was done. I dro I took my carcin for traction control issue. I did receive a loaner car for the day. I was told that someone would contact me when car was done. I dropped my car off at 7:30ish. Never received a call so I called about 5:00 to see what the status was and my vehicle was finished. I was on the list for a call. So paper work was not complete. They close at 6 and I work 45 min to an hour away. Had to keep the loaner the weekend. No big deal. On Monday I arrived early 7:30 to pick up my vehicle. Mind you I had my infant son with me as I had to hurry to work. Just my luck I get the rudest man ever. He asked what I was dropping off. I was dropping thr Chevy equanax back off. I explained that I was picking up my vehicle as i has the loaner. He must have woke up on the wrong side of bed. Because his response was "you should have told me that before I waisted the paper." I just looked at him with a very blank expression. He then asked for the key.i I tell him I have to get my stuff out first. I guess I really pissed him off cause he pushed the key back in my hand pretty hard. He get my paperwork to attempt to explain what was done to my car. He reads the paper and sayd my cylinder was miss firing. I was like excuse me. Im a bit confused. Thats not why I bought the car in. Then he says we'll Cindy can help you. She should be going over it with you any way. So more waiting. So had to wait for Cindy. She was very helpful. Not too bad of an experience but it set mood for my day. More

Best Service Writers Service writers are great to deal with. Very personable; an attribute that is a MUST for me. I refuse to take my vehicles any where else, regardless o Service writers are great to deal with. Very personable; an attribute that is a MUST for me. I refuse to take my vehicles any where else, regardless of the make. I can’t ask for a better dealership. More