J.B.A. Chevrolet - Service Center
Glen Burnie, MD
477 Reviews of J.B.A. Chevrolet - Service Center
Outstanding customer service Had a problem with my 2015 Chev impala not starting I received outstanding customer service from the moment I walked in and till I left a few hours la Had a problem with my 2015 Chev impala not starting I received outstanding customer service from the moment I walked in and till I left a few hours later outstanding service More
The service was outstanding Thomas Frasier Thomas Frasier The service at JBA was excellent and it was completed within the stated time. The service rep was pleasant and he was very informative about the service preformed. Service Advisor: David Letourneau More
Great Service They have been servicing my cars for years, I won't go anywhere else. Lacey in service is outstanding, she keeps me updated and is always a pleasure They have been servicing my cars for years, I won't go anywhere else. Lacey in service is outstanding, she keeps me updated and is always a pleasure to deal with. More
Service with a smile The service department at JBA is OUTSTANDING. What a professionally run dept. My service agent, Helen Showalter, couldn't have been nicer. I brough The service department at JBA is OUTSTANDING. What a professionally run dept. My service agent, Helen Showalter, couldn't have been nicer. I brought my car in for scheduled main. and was in and out in an 1 hour 1/2. My cudos to a well run organization. More
Fast Oil Change I made my first oil change with JBA for my new Trax. Although I arrived 30 minutes prior to my appointment, the service writer (Lacie) took my Trax in I made my first oil change with JBA for my new Trax. Although I arrived 30 minutes prior to my appointment, the service writer (Lacie) took my Trax in and it was finished in 45 minutes. More
Excellent I had to bring my car in for a recall notice. I booked an appointment before coming in. I was taken immediately, and the repair for the recall was mad I had to bring my car in for a recall notice. I booked an appointment before coming in. I was taken immediately, and the repair for the recall was made quickly, and with no charge to me. I was impressed on how the service was delivered. Thank, you. Allen More
Courteous, accomodating, informative The major concern of my service visit was connected to my engine light. I was informed that the catalytic converter needed to be replaced and was cov The major concern of my service visit was connected to my engine light. I was informed that the catalytic converter needed to be replaced and was covered due to a recall warranty, which would have been very expensive to replace if I was liable for its replacement. My vehicle needed new brake pads and the brake system fluid exchange to be done at that time. Tires were rotated and a new cabin filter was installed. Within 20 minutes of dropping off my vehicle for service, I received a shuttle return ride to my home by a courteous driver. During the process of repair, I was informed via phone of the progress of the repair by an informed, courteous JBA representative. More
Service Visit I brought my Chevy Bolt in for a 5,000 mile service visit, which was basically a tire rotation and multi-point vehicle inspection. Everyone is always I brought my Chevy Bolt in for a 5,000 mile service visit, which was basically a tire rotation and multi-point vehicle inspection. Everyone is always friendly and helpful at this location. The wait wasn't too long. I enjoyed some free gourmet coffee and watched the TV. More
Great service at JBA! Excellent service..fast, friendly and thorough! The wait was short, my oil changed, tires rotated....I was offered drink and snacks..tv was on, chair Excellent service..fast, friendly and thorough! The wait was short, my oil changed, tires rotated....I was offered drink and snacks..tv was on, chairs comfortable...good experience. More
A noise and oil change When you walk in the door at the service center the people are wonderful. What would make a .great outcome is a vacuuming after service When you walk in the door at the service center the people are wonderful. What would make a .great outcome is a vacuuming after service More