J.B.A. Chevrolet - Service Center

Service with a smile The service department at JBA is OUTSTANDING. What a professionally run dept. My service agent, Helen Showalter, couldn't have been nicer. I brough The service department at JBA is OUTSTANDING. What a professionally run dept. My service agent, Helen Showalter, couldn't have been nicer. I brought my car in for scheduled main. and was in and out in an 1 hour 1/2. My cudos to a well run organization. More

Excellent I had to bring my car in for a recall notice. I booked an appointment before coming in. I was taken immediately, and the repair for the recall was mad I had to bring my car in for a recall notice. I booked an appointment before coming in. I was taken immediately, and the repair for the recall was made quickly, and with no charge to me. I was impressed on how the service was delivered. Thank, you. Allen More

Courteous, accomodating, informative The major concern of my service visit was connected to my engine light. I was informed that the catalytic converter needed to be replaced and was cov The major concern of my service visit was connected to my engine light. I was informed that the catalytic converter needed to be replaced and was covered due to a recall warranty, which would have been very expensive to replace if I was liable for its replacement. My vehicle needed new brake pads and the brake system fluid exchange to be done at that time. Tires were rotated and a new cabin filter was installed. Within 20 minutes of dropping off my vehicle for service, I received a shuttle return ride to my home by a courteous driver. During the process of repair, I was informed via phone of the progress of the repair by an informed, courteous JBA representative. More

Service Visit I brought my Chevy Bolt in for a 5,000 mile service visit, which was basically a tire rotation and multi-point vehicle inspection. Everyone is always I brought my Chevy Bolt in for a 5,000 mile service visit, which was basically a tire rotation and multi-point vehicle inspection. Everyone is always friendly and helpful at this location. The wait wasn't too long. I enjoyed some free gourmet coffee and watched the TV. More

A noise and oil change When you walk in the door at the service center the people are wonderful. What would make a .great outcome is a vacuuming after service When you walk in the door at the service center the people are wonderful. What would make a .great outcome is a vacuuming after service More

Great service at JBA! Excellent service..fast, friendly and thorough! The wait was short, my oil changed, tires rotated....I was offered drink and snacks..tv was on, chair Excellent service..fast, friendly and thorough! The wait was short, my oil changed, tires rotated....I was offered drink and snacks..tv was on, chairs comfortable...good experience. More

Pleasant, professional and friendly I took my Chevy Trailblazer in for service at jba and the service advisor was John. The staff couldn't have been any friendlier or more professiona, h I took my Chevy Trailblazer in for service at jba and the service advisor was John. The staff couldn't have been any friendlier or more professiona, he made sure that the vehicle had been inspected properly and then he discussed the problems that had to be fixed. They were fixed in a timely fashion and the vehicle was ready as they promised. I went up to pick up the vehicle and everything went smooth. Couldn't be happier with the service. More

Service was efficient, on time and friendly Paul is my service advisor and was very friendly and efficient. He explained the service to be done and the estimated time was right on the money. In Paul is my service advisor and was very friendly and efficient. He explained the service to be done and the estimated time was right on the money. In all my years at other dealers after the "friendly sale" the friendly part went away quickly . I have been very pleased with the total experience at JBA Chevrolet and I am very satisfied with my 2017 Chevy Tahoe Patrick Lynch Glen Burnie MD More

Excellent job Service personnel are intelligent, caring and friendly. Service techs do a fantastic and fast job repairing. I would absolutely recommend this servic Service personnel are intelligent, caring and friendly. Service techs do a fantastic and fast job repairing. I would absolutely recommend this service center to friends, family and colleagues. More

Wonderful Customer Service John was my Service Tech and We are new to the area, brought my husbands truck in because it was having some issues and was immediately taken care of. John was my Service Tech and We are new to the area, brought my husbands truck in because it was having some issues and was immediately taken care of. He stayed in contact with me and gave me a loaner so I wasn't stuck w/o a vehicle. All my concerns were heard and all issues were addressed! More