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J.C. Lewis Ford Pooler

Pooler, GA

Overview
Employees
Reviews
4.9
150 Reviews
J.C. Lewis has been doing business the 'right way' for over a century. Our core principles are transparency, integrity, and service. J.C. Lewis Ford is a family business that takes pride in every customer’s first-class experience. We are Georgia’s oldest Ford dealer, Built for Service, since 1912.
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501 Memorial Blvd

Pooler, GA

31322

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Showing 150 reviews

April 26, 2024

Very nice people, not pushy, clean location, accommodating to my wants, BUT… I spent $80K on a new vehicle, could’ve used a cup of coffee. While we were waiting for them to pull a test vehicle a More

by Kristopher Willson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jiana Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for taking the time to write us a review. Learning from every experience helps us provide you with the very best in service. I would like the opportunity to talk to you more about the situation. Please contact me directly so we can work on this together. Ted Hershey Director of Customer Experience Savannah Ford 21B209/ 04927 | Lincoln 21A217/ 11472 | Mazda 24013 Statesboro 21B785/ 06431 Hinesville 21B649/ 08110 Pooler 21B130/ 07909 W 912.629.9363 | C 912.856.9194 | WWW.JCLEWIS.COM

April 26, 2024

Excellent job completing the camera recall on my wife’s Explorer. The work was completed on a timely basis. More

by MFERRARO10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for the fantastic review! We are pleased to hear that was able to take care of you. Come back soon!

April 25, 2024

amazing experience in a process to get my new car, thank you for all crew especial mention to jiana good sales person More

by RAJOCASTI84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jiana Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thanks for taking the time to share your great feedback with us! We can't wait to share your compliments with our team. Congratulations on your new Vehicle We truly appreciate your support and hope to work with you again soon.

April 25, 2024

Focused and knowledgeable employees and listened to customer, knew how to answer customer questions and had solutions More

by CORBINBUTLERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Laskey
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for the positive feedback and recommendation! We are delighted to know that you had an amazing car-buying experience with us and with the help of our team. We value your business at J.C. Lewis, and we hope that you will continue to visit us.

April 25, 2024

It was nice meeting you all. Thank you for your kindness. Will you talk again More

by evelynhamilton4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Faith O'Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alana Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jiana Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Sears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Surrency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Ogden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Mastronardi, Jacob Carter
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thanks for your recommendation and kind comments. We're happy to know of your satisfaction and we look forward to the next time we can work with you.

April 24, 2024

Windows would not go up or down . from out of town got me in right away. Was out within an hour very good service. More

by DONCHAMBERLIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesha White
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for taking a moment to share your thoughts about your experience. It is a joy to know of your satisfaction regarding our customer service. Please feel free to reach out if we can do anything else for you!

April 24, 2024

They wasn’t expecting me to stay with my vehicle at drop off time but they accommodated me and got me in and out pretty quickly. More

by Jachatt89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for the fantastic review! We are pleased to hear that WE was able to take care of you. Come back soon!

April 24, 2024

Always great to deal with. Team worked very hard to get as much covered through warranty department as possible so price is always fair. Parts and maintenance always completed More

by enemypenny10052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maintenance Bay
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you for your time and feedback. We are delighted to hear that your service experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

April 23, 2024

Knowledgeable, professional, personable, and a delightful group of people to work with. Would highly recommend Alex and Jiana for any need anyone may have. More

by terrydbolen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jiana Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke in Finance 5 stars
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Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless.

April 23, 2024

They were very helpful and courteous. The buying process was easy and enjoyable. Would do it again for sure. More

by JAMEYSNIPES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alana Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

J.C. Lewis Ford Pooler responded

We are glad to hear that you had an all-around great experience with us! Your high remarks about our team are truly appreciated, and we will be sure to pass them along. We are happy to have you as part of the Family!

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