J.D. Byrider

Great customer service hands down. I felt welcome as soon as I walked through the front door.Thank God and J.D.ByRider for second chances. I felt welcome as soon as I walked through the front door.Thank God and J.D.ByRider for second chances. More

Very helpful kind understand. Would highly recommend them if you are in the market for a car. Would highly recommend them if you are in the market for a car. More

Please trust me when I say DO NOT PURCHASE VEHICLE from this scam of a place. It will be the worst financial decision you have ever made in your life. No matter how desperate you are… DON’T DO IT!! Number this scam of a place. It will be the worst financial decision you have ever made in your life. No matter how desperate you are… DON’T DO IT!! Number one, after you have paid off your loan with interest, you will end up paying triple what the car was worth. I found the history of the car I bought… it was about 10k less than what they sold it to me for and about 18k less than what I will have paid for it when it is all said and done. Yes, they are super nice, and helpful and it makes you feel like no way they will screw you, but do not trust them. That is their job to sale crappy, half-broke down vehicles to desperate people with unsatisfactory credit. They prey on people who need a vehicle and will do anything to have transportation. I have only had mine since July, and I have a page front and back written of what all is wrong with mine. I had it 3 days and the AC went out… in July. They told me I couldn’t bring it for 3 weeks. During that time, it shut down while driving down the road multiple times, would still run even after being turned off, the hood was practically sealed shut where we had to use a crowbar to open it, there was NOT ONE DROP of fluid in it: no transmission fluid, no brake fluid, no coolant, NO OIL…. NONE. Then the key wouldn’t turn back to turn the car off, I had to use a screwdriver. Now the car won’t start at all. I have barely had this xxx for 2 months. Oh, and I called to reschedule my appointment a week ahead of time and he told me it would be another month and a half, or I could just bring it and drop it off, but he wouldn’t know when he would get to it. Could be a day, a week, a month. At the time I couldn’t be without a vehicle, so I was waiting. Now I don’t even have a way to get it there. Which I am sure all they will do is screw with it more so it will have to be put in the shop over and over. This is what they are good at. They should not be able to be in business. This is the most crooked business practice I have ever seen. I can’t believe they are able to get away with doing hard working people this way. More

Everyone there was very nice and very helpful. Don't have any plans because everything is done in house, and it does take a few hours from start to finish. Don't have any plans because everything is done in house, and it does take a few hours from start to finish. More

Matt was very helpful with my needs to trade my vehicle. He is a good salesman I would recommend someone I know to go to JD Byrider for your vehicle needs. He is a good salesman I would recommend someone I know to go to JD Byrider for your vehicle needs. More

Matt was so nice and super helpful and explained the whole process all the way through and Ashley was super sweet and walked me through the Financial process and explained everything to me! whole process all the way through and Ashley was super sweet and walked me through the Financial process and explained everything to me! More

They repaired my vehicle even though I was not buying it from them. They were very friendly and helpful. from them. They were very friendly and helpful. More

Super friendly staff great customer service answered all my questions. Got me in a reliable vehicle same day. Definelty would recommend to others my questions. Got me in a reliable vehicle same day. Definelty would recommend to others More

If you’re in the market for a car I would definitely recommend taking a look at JD buy rider, specifically the Tyler, Tx location. And if you do, ask for Matt Milling! He was so kind and got me into the recommend taking a look at JD buy rider, specifically the Tyler, Tx location. And if you do, ask for Matt Milling! He was so kind and got me into the car i wanted most on the lot! I was recommended by my fiancé who had a great experience in the past with them. I can honestly say buying a car has never been so easy and relaxing. They make something that’s usually a stressful Hassell into a simple, easy, happy experience. My credit is on the lower end and I was worried no one would work with me. I was in and out with a new car in no more then an hour or two! I would confidently recommend Matt and the team at Byrider to all my friends and family! Make sure to check out their 3 year warranty and 10$ oil changes too!! They’re a life saver !!! More

Definitely recommend purchasing your new to you vehicle from Byrider in Tyler! Matt, was easy and quick to work with he made the car buying process experience GREAT! from Byrider in Tyler! Matt, was easy and quick to work with he made the car buying process experience GREAT! More