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J&M Automotive
Naugatuck, CT
1,806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,806 Reviews of J&M Automotive
September 19, 2018
Service With A Smile! The second I walked into the dealership I was enamored with joy. The place was absolutely spotless from the bathrooms to Dave’s shiny bald head. Now t The second I walked into the dealership I was enamored with joy. The place was absolutely spotless from the bathrooms to Dave’s shiny bald head. Now that’s attention to detail! Dave took all the time in the world to make me feel comfortable even bringing me freshly made coffee free of cost. He pulled out all the stops and explained explain the different models and answer all my questions. We test drove 2 cars down the beautiful scenic route 8 headed southbound. We were able to watch the sun settle in west mountains of Connecticut as we were reluctantly returning to the dealership. At that point I really fell in love with the car and Dave made it possible. When we returned to the dealership it was time to discuss finances. I was introduced to Danielle. This is where the fun began! I can only describe her as finance with finesse. I couldn’t have had a more pleasurable experience for my money. She went over all of my options and explained the paperwork thoroughly and professionally. I walked out of there with a beautiful car, free coffee, and a huge smile on my face. I will definitely be back to do more business. More
by 1gg
Employees Worked With
Dave Decarlo, Dannielle Cureton
September 18, 2018
low pressure and accomodating We purchased an F150 from here and it was the first time buying from them. The salesperson, Brad, was knowledgeable, down to earth, and accommodating We purchased an F150 from here and it was the first time buying from them. The salesperson, Brad, was knowledgeable, down to earth, and accommodating. The transaction was smooth and quick. There was no pressure whatsoever. He just let me buy the car from him. No snake oil sales techniques! Danielle did a great job with the paperwork, very thorough and pleasant to deal with. More
by treeguy
Employees Worked With
Brad Baumhor, Luis Rodriguez, Dannielle Cureton
September 17, 2018
Automobile Purchase Recently purchased a 2016 Hyundai Elantra. Thanks to everyone involved for making my car buying experience easy and hassle free. Special thanks to the Recently purchased a 2016 Hyundai Elantra. Thanks to everyone involved for making my car buying experience easy and hassle free. Special thanks to the Finance Dept, especially Danielle & Ken. Together they were able to resolve a minor hiccup. Very happy and satisfied with my purchase. Would recommend J&M Automotive to anyone looking to purchase a quality used vehicle. Thanks again for everything. More
by MyHyundai
Employees Worked With
Ken Nelson, Dave Decarlo, Dannielle Cureton
September 09, 2018
wonderful dealership to work with! I was at ease with Vinny Petty as my salesman! He listend to what I was looking for in a car and didn't try to sell me something over my price. S I was at ease with Vinny Petty as my salesman! He listend to what I was looking for in a car and didn't try to sell me something over my price. Straight forward and honest. I will be sending my son there to purchase and highly recommend to everyone who asks. Danielle in Finance is so knowledgeable and effecient! Do not hesitate to check them out! More
by angie
Employees Worked With
Vinny Petta, Dannielle Cureton
September 08, 2018
Great service start to finish No issues at all from start to finish. No hassle or pushing from the sales team. Great service from Dave, Seth and Danielle. Super friendly and highly No issues at all from start to finish. No hassle or pushing from the sales team. Great service from Dave, Seth and Danielle. Super friendly and highly recommended. More
by Brian.B
Employees Worked With
Dave Decarlo, Dannielle Cureton, Seth Brown
September 04, 2018
PURCHASED A CAR AND IT WENT REAL SMOOTH AND FAST Went in looking for a car and found what I wanted for a reasonable price. Test drove it and was able to pick it up the same day. Went in looking for a car and found what I wanted for a reasonable price. Test drove it and was able to pick it up the same day. More
by Cecile
Employees Worked With
Ken Nelson, Dave Decarlo
September 01, 2018
Great! I just bought a used Acura MDX and I must say, I appreciate these guys so much. This was THEE BEST car buying experience I’ve ever had. No hassle, no I just bought a used Acura MDX and I must say, I appreciate these guys so much. This was THEE BEST car buying experience I’ve ever had. No hassle, no pressure. They’re customer service was A+. I was handled like a person and not a sale. Steve was very knowledgeable of the car I wanted and was also very honest about financing options. Him, along with Ken made sure I stayed within my budget. More
by Janice
Employees Worked With
Ken Nelson, Steve Magura
August 31, 2018
Excellent experience, Hands down! Had a great experience at J & M. Steve was friendly, knowledgable and easy to work with, made buying a vehicle a great experience! Definately recommen Had a great experience at J & M. Steve was friendly, knowledgable and easy to work with, made buying a vehicle a great experience! Definately recommend J&M autos to anyone looking to purchase a good quality vehicle and to go see Steve M in sales! More
by Jeeppatriot15
Employees Worked With
Steve Magura
August 31, 2018
HONESTLY IS ALWAYS THE BEST POLICY!! Had my heart set on a fancy vehicle with some fancy future problems . Dave and Dannielle assured that I would leave with the right vehicle. Had my heart set on a fancy vehicle with some fancy future problems . Dave and Dannielle assured that I would leave with the right vehicle. More
by Kerrymcd14
Employees Worked With
Dave Decarlo, Dannielle Cureton
August 31, 2018
Wonderful place! I purchased a 2011 Honda Odyssey In the beginning of July. I had seen the van online and fell in love instantly. When we first arrived I loved that we I purchased a 2011 Honda Odyssey In the beginning of July. I had seen the van online and fell in love instantly. When we first arrived I loved that we were able to walk around without being harassed! We were welcomed, asked if we needed help, and that was that. No one stalked us like most dealerships I have been to and I felt very comfortable. When we found the one we came to look at we walked in and were greeted immediately by a friendly woman at the desk who then paged a sales person while they offered us some water and a comfy place to sit. Never once did we feel pressured to buy, he never tried to shove other cars at us. We discussed options and ultimately purchased the van we came to see that day. It was ready to pick up later that week. Right after we got the van home we left to go on vacation. When we came home the front tire was low. We filled it up, thought it could be because it sat in a rut for a week and kept going. Two weeks later it was low again. I took it in to town fair to see what was up. They determined it to have a very slow leak after two visits. I called Vinny to see where we could get a matching tire not expecting them to cover it because we did not purchase a warrantee beyond the 30 days it came with and I waited almost a month and a half to call. To my surprise they replaced the tire for me at no cost. This place comes highly recomended to me by multiple people and I pass down this recomendation to anyone else looking to ourchase a used car. I feel like we have known Vinny forever! More
by Jaimie
Employees Worked With
Vinny Petta
