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JH Barkau & Sons Inc

Freeport, IL

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rated
221 Reviews

1102 East South Street

Freeport, IL

61032

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221 Reviews of JH Barkau & Sons Inc

May 25, 2012

This guy is kind of a jerk when he has no chance of getting your money. Clearly he becomes "Mr. Personality" when he has the opportunity to sell something to someone. I definitely will not be buying More

by selover111
Recommend Dealer
No
Employees Worked With
Pat Gillespie
Jun 20, 2012 -

JH Barkau & Sons Inc responded

Our Dealership participates in the Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and I am very sorry you feel this way. I called in a personal favor with the lender to help you over your credit problems, after you let your insurance lapse the bank had no choice but to put forced placed insurance on your car which I know increased your payment. Please stop in at your convenience and I will be happy to explain why the lender is no longer interested in helping you with your next purchase. Sincerely, Pat Gillespie

May 16, 2012

This is the second PT Crusier I have purchased from Barkau. Both of my experiences have been fantastic. This lates purchase the vehicle was in great shape, clean, and appeared well reviewed for servi More

by jenylee101266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fleischer, Bob Fleischer
April 28, 2012

Bob took good care of us from start to finish. He was knowledgable of the vehicles we were interested in and worked with us to find us financing. We were also well taken care of when there was an issue More

by deline32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fleisher, Bob Fleischer
April 27, 2012

Last 5 cars we bought, we have bought from Barkaus, we have always had a great salesman. They go to great links to help. Thank you for a great exerience! More

by DGlasgow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Malarkey
April 20, 2012

Told John what kind of car I was looking for and how much I would pay and he informed me he had one at another location told me to check it out on the web page. I did and he set up a test drive and I purches More

by jeff52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, John Corrigan
April 17, 2012

Our overall experience was great. We searched online then went in and took the car we had picked out for a test drive. Everything was great. The only problems we had were with the bank. Even after we More

by labrown01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Gillespe, Pat Gillespie
April 11, 2012

i was very impressed with how clean this vehicle was and was happy that i got a great deal. the salesman was very friendly and helpful and the purchase was quick and easy. i enjoyed doing business here and More

by sappy27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob fleischer, Bob Fleischer
April 05, 2012

I have purchased several vehicles over the years and have always dealt with Pat Gillespie. The customer service is always superior as well as the efforts of the salesman. I converted my wife and my mother More

by metzfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Gillespie, Pat Gillespie
March 29, 2012

Good Experience. I liked that they were friendly and not pushy at all. Our email was answered very quickly and we like how the website showed us the carfax. More

by d1a8i7s8y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fleisher, Bob Fleischer
March 08, 2012

Very friendly and very helpful on figureing what kind of auto would fit my needs. Will always go there first when looking for a car. Send all my friends there for there used auto needs. have bought my las More

by rmc1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Barkau< Pat Gillespie And Jim (?), Jim Barkau, Pat Gillespie
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