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JTs Chrysler Dodge Jeep RAM of Columbia

Columbia, SC

3.8
651 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 651 reviews

July 12, 2023

Great customer service. I was greeted immediately upon arriving for my oil change and was done within an hour. They even washed my car to my surprise. Everyone was so frie More

by dawnscott273
Recommend Dealer
Yes
Employees Worked With
Can't remember the name
Jul 13, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

We can’t thank you enough for your generous comment about your experience with us, Dawn! It’s feedback like yours that motivates our team to continue delivering epic service throughout the JTs Dodgeland region. We appreciate your support and time and hope you'll share us with others!

July 11, 2023

Dealership did great job. He’s havre great service. Will be going back for all my service. More

by dunlap_john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jes
Jul 13, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you so much for your kind review dunlap_john. We appreciate you taking the time to let others know about your amazing experience at JTs Dodgeland. We look forward to seeing you again. Take care!

Jul 13, 2023 -

dunlap_john responded

Great Dealership!

June 22, 2023

I am so upset about your service department. Two times in there for nothing. Never again! Dropped my car off twice for tire sensor not going away, stays on so I will never know when I need air, More

by fayjunefayDarlene
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Billy
Jun 22, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

We understand this is a frustrating process. Our team is currently working on your vehicle and have spoken with your husband about the repairs. We are very confused by your review and would love to talk to you to clear up any confusion. We look forward to speaking with you soon.

Jun 22, 2023 -

fayjunefayDarlene responded

No, that is not me. That is why you are confused! I don’t have a husband.

Jun 22, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Please call our service department so we can understand more about your issue. We thought we know who you were by the type of issue you were experiencing because your name does not bring any results. We cannot find a fayjunefayDarlene

Jun 22, 2023 -

fayjunefayDarlene responded

My email address is: fayjunefay@yahoo.com My name is Darlene Miller

June 18, 2023

The salesman wasn't experienced. I told him that I wanted to finance through my bank but he ran my credit and came back to me with another bank offer. The service department is the w More

by sroberson29204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Thomas
Jun 21, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for bringing these concerns to our attention. We apologize for this experience, please reach out to us at (803) 799-1900 so we can work together to understand more about your situation and try to reach a resolution. We look forward to hearing from you. Thank you again.

April 28, 2023

This is the Best dealership, this is my truck number 7. Recommend it to everyone. More

by Manuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Woodruff
May 01, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Manuel, we are thrilled to read your recommendation of our team! Thank you for choosing JTs Dodgeland of Columbia and for sharing your positive feedback!

April 26, 2023

I just want to say Mr. Jes Lawhorn has been excellent! Every time I bring my vehicle there for service he always keep me updated on status of my vehicle and make sure I’m t More

by Tierra H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jes Lawhorn
Apr 26, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

We're so glad to hear that we could accommodate your needs, Tierra! Jes and our team will be thrilled to know that they were able to provide 5-star service to you and your fiancé. Comments like this motivate our team to continue going above and beyond for our customers, and we truly appreciate it. We hope to serve you again soon!

Apr 26, 2023 -

Tierra H. responded

Of course! Ya’ll keep up the good work, it’s not going unnoticed!

March 30, 2023

HATED THE SERVICE HERE! !!!!!!!!! Was not able to look at my vehicle properly do to it being kind of dark. I needed a new vehicle and the dealer Grant new that. He found me More

by Christinahaney2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Grant and Ben
Apr 03, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

After looking into your purchase we saw that you purchased the vehicle "as is". We will help as much as we can with your vehicle, but we cannot give you service on the vehicle for free. We do not include new tires on preowned vehicles as well. Please contact the SCDMV for vehicle tag info or give us a call at (803) 799-1900 to see if we can help you further. We look forward to your call.

March 02, 2023

Not happy with the sale of the vehicle. It was raining that day, so I didn't get under the truck to check things out, that's on me too. The spare tire was missing, the jack was missing, so More

by usfdeerjohn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember his name
Mar 07, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Your safety is always important to us usfdeerjohn. We would never put our customers in danger. Many vehicles include inflation kits and/or tire sealants to make sure you are not without help on the side of the road. If you would like to add a spare regular size tire to your vehicle we can assist with that too. Just because it did not come with your vehicle does not mean it cannot be added to your vehicle. You can call us anytime and discuss more of your safety concerns with us at (803) 799-1900.

Mar 07, 2023 -

usfdeerjohn responded

How and what is your plan to help me with the safety issues with my vehicle? And if you did do a safety inspection on the vehicle, why then was it not addressed before selling the vehicle? If your plan is to sell me a spare tire and jack plus tool the tools kit to lower the spare tire, that is not expectable. The Love Chevrolet dealer assured me that the truck did come from the factory with a spare tire and tool kit to lower the spare tire.

Mar 07, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

You will have to get in touch with our Management Team for more information. Give them a call at (803) 799-1900.

February 15, 2023

Completely satisfied with my Consultant. Candis was amazing; very detailed & thorough with my service requests & with all service questions I had. She was very friendly & approachable with m More

by jdm9494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candis James
Feb 16, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you so much for taking a moment to give us this great rating and review, jdm9494! We are so pleased to learn that our vehicle selection and commitment to incredible service met your standards. We thank you for working with us and are privileged to be your dealership of choice!

February 10, 2023

I purchased my car almost a month ago and love it! Eric Lawrence sold me my car and made the process as smooth as possible. More

by Sragin7
Recommend Dealer
Yes
Employees Worked With
Eric Lawrence
Feb 13, 2023 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Hi Sragin7, we’re thrilled to read how pleased you were with us. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing JTs, and we hope we’ll see you again very soon.

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