Jack Daniels Audi Paramus

Great Experience I took the time to write this review because I was impressed by the service I received from the team at this dealer. I went in there to test drive an I took the time to write this review because I was impressed by the service I received from the team at this dealer. I went in there to test drive an Audi A3 and they were most helpful, they knew the brand and models inside out, they made sure all my questions were answered, they were attentive, friendly, respectul, and provided a pressure free environment. Definitely a must visit dealership if you're thinking about an Audi More

An excellent experience Thank you to all at Jack Daniels Audi of Paramus. From Jim who took me right away to test drive the car, answered all my questions and even went the Thank you to all at Jack Daniels Audi of Paramus. From Jim who took me right away to test drive the car, answered all my questions and even went the distance to give me a lift for car delivery to Frank who was willing to work with me to afford my car and make sure I was happy with it to Terrence who got financing that met my expectations to Arthur who took me through every detail of my car with incredible knowledge and patience, and to all the support team who assisted with a few minor detailing and cleaning requests, the overall experience was outstanding. They really have a tight team there who really care about the customer and assisted so wonderfully with my transition into this category. Thank you to all for making this a really good thing!!! More

Excellent service & overall experience Q5 lease! I would highly recommend this dealership, as I had a great experience starting from the moment I pulled on to the lot until signing the paperwork. I h I would highly recommend this dealership, as I had a great experience starting from the moment I pulled on to the lot until signing the paperwork. I have owned Audis in the past but can say that Jack Daniels has been the best level of service orientation and professionalism by far! Tal was great; he proved to be very easy to work with, very supportive in answering my questions and at no time did he put any pressure on me or try to force me into a quick deal, quite the opposite as he showed a willingness/flexibilityto go over several options to help me get to my price point. The last part of my experience on the initial day atthe dealer was getting a walkthroughand explanation of all the features from Arthur, who was extremely knowledgeable and helpful. Both Tal and Arthur went above and beyond in terms of their service as they continue to check in and offer support whenever I need it; they truly exceeded my expectations and I cannot recommend working with them enough! Regards Patrick More

Great Experience with Terry Axel!!! Terry was Great-personable, professional & knowledgeable. He asked us questions to determine what our needs were and found the best car for us! My So Terry was Great-personable, professional & knowledgeable. He asked us questions to determine what our needs were and found the best car for us! My Son LOVES IT! Even though we were purchasing a preowned Audi, Terry made us feel very special! It was truly a wonderful experience. I will without a doubt buy my next Audi from Terry. Which I hope to be soon! This was the fourth Audi purchase we made. More

Ersilia Zarro-Schmitt Friendly and accurate service. Willing to accommodate customer needs. Professional attitude. Great communication amongst employees Facility is clean Friendly and accurate service. Willing to accommodate customer needs. Professional attitude. Great communication amongst employees Facility is clean and refreshments and snacks are repeatedly offered. More

Purchased of car James christo was very kind and patient with me and would certainly go back to him for all my new car purchases,yo need more like him around. James christo was very kind and patient with me and would certainly go back to him for all my new car purchases,yo need more like him around. More

Audi Q5 lease As my current lease of a Mercedes GLK350 had only 3 months left, I decided to look at other vehicles. I have always heard that Audi had great cars an As my current lease of a Mercedes GLK350 had only 3 months left, I decided to look at other vehicles. I have always heard that Audi had great cars and I new that Jack Daniels was just 5 minutes from where I live. My husband and I went to the dealership last Thursday to just look. we were greeted immediately and then the receptionist had Tal Vander help us. It was amazing how much he knew about not only Audi, but all the other vehicles I was possibly considering (Mercedes and BMW). He answered all of my questions easily and then had me take a test drive. Wow was that impressive! I fell in love with the car and its great safety and technological features as well as the way it drives. I couldn't believe the pick up of the 2.0 liter engine. When we came back from the test drive, Tal went over the numbers with me and he did everything possible to accommodate my needs. He discussed my current lease situation with his manager and they made me an offer that was too good to refuse. I decided then and there to become an Audi person. Since they had the Q5 I wanted in stock, I was actually able to pick up my new car the next day. Tal gave me his cell number to call at any time if I need anything or have questions. The next day when I picked up my car, Arthur Nicholson assisted me with learning about the great features. since there is so much to learn, he suggested that I come back for a second meeting the following week (which I did). he made it easy to understand how to use hands free features among other things. He also said as I continue to use the car and am ready for more questions, to call and he is available. Everyone at Audi was exemplary in how they handled the transaction and made me feel that I can call on them if needed. More

Easy and pain-free! I called the Jack Daniels Paramus Audi dealership by phone inquiring about an Audi A6 got James Christo on the phone, James was pleasant and very help I called the Jack Daniels Paramus Audi dealership by phone inquiring about an Audi A6 got James Christo on the phone, James was pleasant and very helpful, found me the car I was looking for with options and color i was interested in, even more pleasant during negations, he and his team worked with me to cut a deal which i was satisfied with. Car was ready for pickup within hours and was exactly what i expected. I have been a Mercedes Benz owner for years my we all will be moving over to Jack Daniels Audi in the future!!! Very pleasant experience. More

Had Oil leak Issue but Resolved The way you evaluate great customer service is not really when everything goes right. I believe when you have an issue and you may not be satisfied a The way you evaluate great customer service is not really when everything goes right. I believe when you have an issue and you may not be satisfied and the employees make sure they show they will fix the problem and care about you being a satisfied customer, that is great service!That is what the Service Manager Pedro did. I must mention the employee George Saunders who goes out of his way to make a customer feel valued and appreciated. His service is definitely exceeding the typical car dealership experience. thank you guys! More