Jack Daniels Audi of Upper Saddle River

The team of professionals at Jack Daniels Audi made it possible for me to obtain my new Audi automobile with no hassle. They listened to my needs and made sure i got the vehicle to make it fit my needs. possible for me to obtain my new Audi automobile with no hassle. They listened to my needs and made sure i got the vehicle to make it fit my needs. They were efficient enough to allow me to drive my new vehicle home the same day and avoid me a lot of hassle. This dealerships customer service experience really surpassed my expectations and i recommend this dealer to anyone looking for a new quality Audi Automobile. Thank you guys for your service and my new car. Luis E. More

Q3 purchase This is the second time I've leased from this dealership and the reason I went back is the excellent Customer Service. Michael Condosta & Matt Bell w This is the second time I've leased from this dealership and the reason I went back is the excellent Customer Service. Michael Condosta & Matt Bell were both extremely helpful during the process. The dealership and employees are doing a great job adapting to the Covid-19 restrictions and made me feel very comfortable. I look forward do continued business with this team. More

Derek was very helpful during the buying process and made me feel very comfortable. I will be returning To Jack Daniels for my next car! me feel very comfortable. I will be returning To Jack Daniels for my next car! More

It was a pleasure to deal with a real professional sales person such as Ms. Park. She was so knowledgeable and honest. She answers all our questions and made purchasing a vehicle a pleasant experience. person such as Ms. Park. She was so knowledgeable and honest. She answers all our questions and made purchasing a vehicle a pleasant experience. More

Great costumer service! Enjoyable experience purchasing my Audi A6! I would definitely recommend this dealership to anyone looking to purchase an Audi. Polite and very helpful staff! Thanks! my Audi A6! I would definitely recommend this dealership to anyone looking to purchase an Audi. Polite and very helpful staff! Thanks! More

Michael was an amazing salesman, he was very reassuring and straight to the point! There was no pressure to buy which actually in turn convinced me that it was a good decision to buy my new car with him. T and straight to the point! There was no pressure to buy which actually in turn convinced me that it was a good decision to buy my new car with him. The service was exceptional, I have been a customer with Audi in Upper Saddle River for years now and am very happy to have been connected with Michael! One of the best!!! More

I just purchased my Audi Q3 from Matt Bell and Michael Condoston and they were AMAZING, very professional&helpful. I’m so happy with the experience and my car! I highly recommend them! I’ve been to differ Condoston and they were AMAZING, very professional&helpful. I’m so happy with the experience and my car! I highly recommend them! I’ve been to different Audi’s and let me tell you, they stand out! More

Spiro and Jack Daniels made this purchase so easy. Knowledgeable, friendly and fair. I really enjoyed the process. I would recommend friends and family to this dealership. Give Spiro a call, he’s Knowledgeable, friendly and fair. I really enjoyed the process. I would recommend friends and family to this dealership. Give Spiro a call, he’s honest and will urn your business. More

Great overall experience, very commercial on the purchase price negotiations and not pushy on be financing add-on conversations. The car was good as advertised. Highly recommend them. price negotiations and not pushy on be financing add-on conversations. The car was good as advertised. Highly recommend them. More

Keith the GM definitely not customer service minded! leased my 2nd Q5 last month, definitely not the same experience I had with my first lease! Keith the GM was the worst! Had multiple issues after pur leased my 2nd Q5 last month, definitely not the same experience I had with my first lease! Keith the GM was the worst! Had multiple issues after purchase, mostly with poor/lack of customer service. Nobody calls you back! Still waiting for them to pay off my 1st lease, I got a $50 ticket when THEY blew through an EZ Pass without paying when delivering my car. Service issues - waited two days for them to pick up my car when an appointment was scheduled and they never showed up/called, then waited a second day. When car was delivered back to me it was dirty. When I called Keith to tell him all the above, he offered no apology or answers as what he could do for me. Really left me with a bad taste in my mouth. They absolutely lost a customer, definitely not going back for my 3rd. A simple "I'm really sorry" goes a long way, I guess they don't know that :( More