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Jack Demmer Ford

Wayne, MI

4.9
642 Reviews

37300 Michigan Ave

Wayne, MI

48184

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642 Reviews of Jack Demmer Ford

July 16, 2021

Professional, timely with information, only provided accurate details and went out of their way to make sure I had a good experience as a first time car buyer More

by izaidi747
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt W, Rod G, Ted W
July 14, 2021

Service was great,Bumper repaired expertly and efficiently. Body shop staff were pleasant and professional.They kept me advised of progress every step of the way. More

by joshuam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
July 06, 2021

My fleet chenille in overnight for flat tire. The service called first thing in the morning advised car was ready. Asked them to complete the due maintenance. Now two days later same tire flat. More

by Tamiesha. Woodson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know who worked on Fusion
Aug 06, 2021 -

Jack Demmer Ford responded

Hi Tamiesha, We are sorry you didn't have a better experience with us and understand your frustration. We hope all of your concerns have since been taken care of, but if not please do not hesitate to reach back out to us so we can make things right for you.

July 03, 2021

The Quik Lane is great. The dealer is not J in only deal with Dave and Matt. People that come to the Quik Lane always seem stuck up and talk down to them More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt is the best Master Mechanic they have period
June 27, 2021

Excellent experience. Greg Tyler made the transition to my new vehicle without flaw. The Demmer team was extremely helpful and worked together perfectly. More

by Ccsmith_1021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tyler
Jun 27, 2021 -

Ccsmith_1021 responded

Thank you Greg Tyler, and the Jack Demmer team! Great experience with great people.

June 19, 2021

Always attentive, professional and caring! Service team was prompt, thorough and courteous— and my rep, Rob VanAssche, always goes above and beyond to help in any way he can. I’ll be back! More

by Tim P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Brown, Rob VanAssche
Jun 30, 2021 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! We are happy to hear that our Service team & Rob took such great care of you.

May 28, 2021

The staff was very professional and polite. The sale was fast and I was given a extensive explanation of all my options. We were highly Satisfied with everyone involved! More

by rharutunian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, Pete
Jun 03, 2021 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford!

May 26, 2021

The customer service care from the sales team is phenomenal. My sales consultant took great care of me, and went beyond my expectations in getting me into a new vehicle. Two thumbs up! More

by Jmstepchuk1128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wright
Jun 03, 2021 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford!

May 19, 2021

Nice people! Working hard for the customer! Truly seemed to care about each customer and all customers in there at the same time seemed just as pleased and well taken care of. More

by hallblack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley
Jun 03, 2021 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! We are happy to hear that you had such a pleasant experience working with Harley.

May 03, 2021

They are very friendly, efficient and cost effective service. I like dealing with the experts at Jack Demmer Ford and I will continue to as well in the future. More

by williamgreen410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Monica are great
May 19, 2021 -

Jack Demmer Ford responded

Thank you so much for your business & 5-star review of Jack Demmer Ford! Thank you for your kind words also.

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