Jack Demmer Ford

I really appreciated the completeness of our business. We didn’t have wait long. I was satisfied with the description of the problem, the cost, and how long the job would take. The rep was polite, patient, a didn’t have wait long. I was satisfied with the description of the problem, the cost, and how long the job would take. The rep was polite, patient, and professional. More

The people that serviced my car were quick and efficient. Took the time to answer any questions, Thank You for the car wash, very clean facility Took the time to answer any questions, Thank You for the car wash, very clean facility More

With all the daily changes in operations, it was reassuring to be in the good hands of Derrel and Bill. They made our purchase experience stress free. They were able to quickly find our vehicle and reassuring to be in the good hands of Derrel and Bill. They made our purchase experience stress free. They were able to quickly find our vehicle and close within a few days. More

Derrell Mimms has provided professional service and provided relevant information needed to make a decision regarding new vehicles. I have confidence in his services. He responds to any questions in an provided relevant information needed to make a decision regarding new vehicles. I have confidence in his services. He responds to any questions in an appropriate time frame More

Bob Pugh sold me my second vehicleGreat salesperson no Bob Pugh sold me my second vehicle Great salesperson no pushy but informative worked hard to get deal and very satisfied with him as well as the Jack Bob Pugh sold me my second vehicle Great salesperson no pushy but informative worked hard to get deal and very satisfied with him as well as the Jack femme dealership Would definitely recommend 5 star from me More

The service technician, Pat was very helpful in resolving my concern. He let me know how the work was progressing and fully explained what had been done my concern. He let me know how the work was progressing and fully explained what had been done More

Worked with Mark M leasing our new F150. He did a great job of making sure we got the best deals available. Under the current situation he was able to make it easy to complete all the paper and take deliv job of making sure we got the best deals available. Under the current situation he was able to make it easy to complete all the paper and take delivery of our new truck. More

Oil Change Jack Demmer Ford Service Wayne, MI The service was great for the oil change. We didn't know that the service dept. was doing oil changes. We have been going across the street to the Qui The service was great for the oil change. We didn't know that the service dept. was doing oil changes. We have been going across the street to the Quick Lube and it has been closed due to Covid-19. Thanks for the oil change.. More

Service and communication was very good. Showed them the problem with navigation system. However, after one day, the system was NOT functioning properly after the vehicle 2019 F-150 sat overnight. Af the problem with navigation system. However, after one day, the system was NOT functioning properly after the vehicle 2019 F-150 sat overnight. After driving the vehicle, stopped, shut off engine. Waited 10 minutes, started up the vehicle and navigation system worked fine. We find this UNACCEPTABLE. I will bring the truck back to get the job done right. More

Lease Vehicle Michael Mester did a great job helping us find a new lease vehicle to replace the one we had that was due on April 20. He found all the rebates possi Michael Mester did a great job helping us find a new lease vehicle to replace the one we had that was due on April 20. He found all the rebates possible and offered us options to get a great vehicle with the features we wanted at a reasonable price. He did this despite the difficulties of working during the coronavirus. He also did a great job explaining all the features of our new vehicle. More