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Jack Demmer Ford

Wayne, MI

4.8
640 Reviews

37300 Michigan Ave

Wayne, MI

48184

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640 Reviews of Jack Demmer Ford

October 18, 2019

Well taken care of Courteously met by Pat who promised a quick turn in air bag replacement. Exceeded expectation. The place is neat as a pen, including a comfortable More

by Elbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Hawrylak, Rob Demmer
October 10, 2019

I was in the market for a new vehicle and decided on a pre-owned. The Sales Associate whom greeted me had a HUGE SMILE on his face. Very friendly and polite. The SUV selected is fully loaded and a good More

by Strawberry Kiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Azzouz, Rob Demmer
October 10, 2019

Not happy they did not fix one of the problems told me to go to the dealership I bought the car NOT GOOD Customer service help me More

by Gooz
Recommend Dealer
No
Employees Worked With
Rob Demmer
October 09, 2019

Always quick and courteous service Parts and labor always well explained and understanding of the unique needs of mine regarding the vehicle and security of items inside More

by Jon
Recommend Dealer
Yes
Employees Worked With
Dave,
September 27, 2019

Quick recall appointment. Arranged for recall service of Takata air bag recall on used Ranger recently bought. Staff was helpfull in making appointment, fulfilling appointment More

by Ranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Demmer
September 25, 2019

Very helpful Motor on car went , recommended by someone to try dealership, I was very pleased with service and helpfulness in getting another car found one same da More

by Mom of 11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Puls
September 18, 2019

Service needed on Instrument display As always Pat does a wonderful job of watching out for his customers. I would highly recommend any individual needing service to utilize Jack Demmer More

by JK
Recommend Dealer
Yes
Employees Worked With
Pat Hawrylak
September 10, 2019

Fast and efficient I was in and out for my oil change and tire rotation in less than thirty minutes! The people were friendly and answered some questions I had politel More

by Mary Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Demmer
September 04, 2019

Long time customer treated unfairly I turned in my Escape one month early. I wasn’t told that I had to pay the last payment and the first payment on the new escape at the same time. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Demmer
Sep 05, 2019 -

Jack Demmer Ford responded

Hi J, Thank you for your continued loyalty and for sharing your honest feedback. We always aim to be 100% transparent and apologize that this was not the case during your most recent experience with us. Our management team has already reached out to you, but if I can be of any further assistance please do not hesitate to reach out. Thank you, Jacqueline Demmer- Marketing Manager (jddemmer@demmer.com 3133597052)

August 29, 2019

Service on recall Brought my Ford Focus in for a recall matter. Everyone from beginning to end was very professional and friendly. I would highly recommend this service More

by Dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Schiapacasse, Pat Haweylak
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