Jack Demmer Ford
Wayne, MI
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640 Reviews of Jack Demmer Ford
AL RABIN IS THE BEST SALESMAN ON THE FLOOR. HE WAS HELPFUL, FRIENDLY, HONEST AND STRAIGHT TO THE POINT. HE WAS ABLE TO HELP ME LEASE MY NEW 2012 ESCAPE AND HANDS DOWN DID EVERYTHING HE POSSIBLY COULD HELPFUL, FRIENDLY, HONEST AND STRAIGHT TO THE POINT. HE WAS ABLE TO HELP ME LEASE MY NEW 2012 ESCAPE AND HANDS DOWN DID EVERYTHING HE POSSIBLY COULD TO MAKE SURE I WAS GETTING THE BEST DEAL AND EXPERIENCE . I WILL BE BACK TO SEE AL TO LEASE MY NEXT VEHICLE. I SUGGEST ANYONE TO GO STRAIGHT TO AL WHEN WALKING INTO JACK DEMMER FORD. More
I have been a customer of Jack Demmer Ford for 4 years now, and both of my parents are employees of Ford. I have leased a Fusion for the past three years, and I just entered into a new lease agreement wit now, and both of my parents are employees of Ford. I have leased a Fusion for the past three years, and I just entered into a new lease agreement with a Ford Escape. My overall experience with Jack Demmer Ford has been a positive one, however I do need to mention my experience with my order. I ordered an Escape Limited Edition with a 6-cylinder engine. This was a decision that was debated upon and finalized with the dealer at the time of order. The day my vehicle was delivered to the dealer, I received a phone call that my vehicle had arrived with a 4-cylinder engine, instead of the v-6 that was on the original order. The representative I worked with was apologetic and offered to order another vehicle with the correct engine, however considering I had waited 3 months for this vehicle to arrive (and my lease end was approaching), I chose to take the vehicle with the 4-cylinder engine. As this was not my first choice, I was disappointed with this experience. As a valued customer, I should be able to have the assurance that something as important as the "engine type" should be correct when my vehicle is built/delivered. My husband drives a Ford vehicle with a V-6, and I notice a distinct difference between the "pick-up" of his vehicle on the high-way versus mine. In no way does this reflect negatively upon my dealership representative, as she did her due-diligance in confirming that what she had ordered was, infact, a V-6 engine. However, this did impact my decision of continuing with this dealership the next time I need to order a new lease vehicle. More
I took delivery of 2012 Focus on 12/01/11 around 7:30 PM. Before I got home (4 miles) I already had an e-mail from Bob Pugh saying thank you for the purchase even though he thanked me when we completed the Before I got home (4 miles) I already had an e-mail from Bob Pugh saying thank you for the purchase even though he thanked me when we completed the deal. I have had a follow phone call from Bob asking if any issues. He wants me to be happy with the purchase. Extremely good guy to deal with. Contacted Demmer through the Ford web site. Demmer was the only dealership that answered all my questions the first time. More
Duane Laidlaw took great care of me while purchasing my 1st new car. He was very friendly and informative. I will definitely recommend Jack demmer ford to my friends and family. 1st new car. He was very friendly and informative. I will definitely recommend Jack demmer ford to my friends and family. More
Knowledge of vehicle and directed me in the type of vehicle I needed. Also, explained the pricing of the vehicle (lease vs buying). Helped set up hands free cell phone. vehicle I needed. Also, explained the pricing of the vehicle (lease vs buying). Helped set up hands free cell phone. More
I really appreciate the service given to me by Ted Wisniewski at the time of my first purchase with them and i really recommend jack dimmer to my friends and family. Wisniewski at the time of my first purchase with them and i really recommend jack dimmer to my friends and family. More
Bob went out of his way to find a truck that I wanted. And made the sales transaction a breeze. He also spent alot of time after the sale giving me instructions on how the electronics worked. And made the sales transaction a breeze. He also spent alot of time after the sale giving me instructions on how the electronics worked. More
One of the best buying experiences I have had in a VERY long time! I will definitely recommend my friends to go to Jack Demmer and specifically Scott. long time! I will definitely recommend my friends to go to Jack Demmer and specifically Scott. More
Great Dealership. Great people. From Sales to Service, this a great place. I have never had any issues with their work. Mark Movsesian in Sales and the service people are very trusting. this a great place. I have never had any issues with their work. Mark Movsesian in Sales and the service people are very trusting. More
I walked the lot and looked at about fifty cars before deciding on the few I wanted to test drive. They were very friendly and accommodating and answered any questions I had. I was able to walk in Wedne deciding on the few I wanted to test drive. They were very friendly and accommodating and answered any questions I had. I was able to walk in Wednesday morning and walk out in the afternoon with a new "ride". I love my new car and will recommend Jack Demmer and particularly Lori and Mark to all my friends because they're so easy to work with. More

