Jack Demmer Ford

Brought my vehicle in for some warranty work, was advised they currently didn't have the parts, but that they push an emergency order in for them. Parts got delivered quickly and they had my vehicle ready wi they currently didn't have the parts, but that they push an emergency order in for them. Parts got delivered quickly and they had my vehicle ready within 3 days of original drop off. Greatly appreciated for getting me back on the road so quickly! More

Super fast customer service! Good Communication and friendly staff! Thanks to Pat and Tammy in the service department for making everything a breeze! friendly staff! Thanks to Pat and Tammy in the service department for making everything a breeze! More

My salesman rocks! From one day to the next I was driving my new lease! my new lease! More

Great service. Great people and very loyal to their customers. I like what they bring to the table. customers. I like what they bring to the table. More

The Service Department was very helful in taking care of my recalls I had. They were very informative about them. They were pretty quick to get my vehicle back to me. my recalls I had. They were very informative about them. They were pretty quick to get my vehicle back to me. More

The work was completed on time and very well. I had a rattle that I could not find, but the dealer found it and fixed it. Very happy with the results. rattle that I could not find, but the dealer found it and fixed it. Very happy with the results. More

I was very disappointed about my recent experience at Jack Demmer Ford. I felt that I was made to feel inadequate by the attitude of the service representative and the fact that I felt that I was treated Jack Demmer Ford. I felt that I was made to feel inadequate by the attitude of the service representative and the fact that I felt that I was treated as “an older woman who did not know what I was talking about as far as the problems of my car were concerned.“ My 2021 titanium all wheel drive Escape had about 3500 miles on it when I bought it when I leased it, but the warranty has been extended, and should cover all these items. Several things that I knew were not right with my car I believe were not even looked at, nor attempted to be fixed, because I was called the very next day to come and pick it up. They found “nothing wrong with my car.“ Even the automatic brights, which have not worked for me during the several months that I have had the car supposedly worked the one time that the manager tried them in the early morning hours in the dark. My car was washed, which was very nice, however, they did not even check under the hood, for I got an indication that the windshield washer fluid was low two days later. I will never take my car back for any kind of service to Jack Demmer Ford, nor will I ever look to lease or buy another car there. More

Very helpful service writer Pat Hawrylak. Vehicle was cleaned upon return to me. Good job. cleaned upon return to me. Good job. More

I brought my 2021 explorer in due to a recall related to the rear camera. It was easy to schedule the appointment by phone. When I arrived, a staff person greeted me at the car. The service was completed in the rear camera. It was easy to schedule the appointment by phone. When I arrived, a staff person greeted me at the car. The service was completed in less time than was estimated. More