I purchased a used vehicle from Jack Ingram Motors in July. I bought the car "as is". When I purchased the car, I was told they had just had it serviced by Campbell's Automotive. They gave the car an "OK", so I bought it prior to going to auction.
When I purchased the car, a 2003 Nissan Altima, I was told it needed exhaust work. I said that was fine, and proceeded with the deal. I purchased the car on a Wednesday, and was told it would be detailed and I could pick it up on Thursday. I was able to pick the car up the following Monday. When we got the car home, a 15 mile ride, it was smoking. I ordered a new catalytic converter and had it installed that Saturday, along with four new tires and a right rear hub-bearing. That is when I found out that the car had a blown engine.
I called to tell them at Jack Ingram and was directed to Tip Thames, sales manager. He was extremely courteous.......AT FIRST. All of a sudden, they wouldn't return any phone calls, or even if I did talk to them, they would try to pacify me by saying, "we will make it as painless as possible." They offered me over 50% less than what I paid for the car. I have not driven it 100 miles!!!!! Painless???They lied!
It is now almost the end of August. I went and sat down with David Ingram over two weeks ago. Mr. Ingram assured me that he would call me the next day with a potential solution. I have yet to have a returned phone call OR even an answer when calling.
I only asked for my purchase price of the vehicle in return. I said I would eat the rest of the money, ($1947.68) that I invested in this lemon. Now I am an irate customer that will be glad to rent the billboard beside their dealership with a picture of this car smoking saying "PURCHASED AT JACK INGRAM LESS THAN 100 MILES AGO!!!!"
BE CAUTIOUS WHEN DEALING WITH THIS DEALERSHIP!