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Jack Maxton Chevrolet Inc

Columbus, OH

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rated
2,066 Reviews

700 E Dublin Granville Rd

Columbus, OH

43085

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2,066 Reviews of Jack Maxton Chevrolet Inc

April 17, 2019

Just Another Greedy Dealership The car was a mess when it was handed over to me. There was mud in the backseat which I didn't notice until I brought the car home. I asked for the "J More

by JoeDoe0906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian O'Connor
Apr 18, 2019 -

Jack Maxton Chevrolet Inc responded

Hello, I am very sorry to hear you have had a negative experience with us. We definitely take pride in providing excellent customer service and I am saddened to hear that the ball was dropped with you. I would like to investigate the situation but need some more information from you in order to do so. Please reach out to me at gbianco@jackmaxton.com. I look forward to hearing back from you in hopes of a reconciliation.

April 16, 2019

Marvellous Service This was the best showroom i have ever visited since my inception..very kind,patient,compassionate..Steve Sloan if i am correct will get you off that More

by Rajeev89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sloan
Apr 23, 2019 -

Jack Maxton Chevrolet Inc responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team here at Jack Maxton Chevrolet! We hope to see you again soon!

April 16, 2019

pleased to meet and work with Dan Funk was a great sales person to work with, he was helpful and friendly. not pushy at all. He provided all the information I needed More

by EBLACK47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Funk
Apr 23, 2019 -

Jack Maxton Chevrolet Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you again soon!

April 16, 2019

Oil Change and rotation Friendly informative and fast. I was pleasantly surprised to find the service was free for the first two oil changes. I trust your new service cente More

by CARDINAL1904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Reyes
Apr 23, 2019 -

Jack Maxton Chevrolet Inc responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 16, 2019

Great service knowledgeable staff very helpful Very pleasant experience everyone was eager to help answer all the questions on many different vehicles very accurate in their description of new and More

by Danr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sloan, David Chapman
Apr 23, 2019 -

Jack Maxton Chevrolet Inc responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2019

Great experience Great experience, knowledgeable sales staff great finance dept. worked with us every step of the way advising payment amounts for each of the vehicles More

by TLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sloan, David Chapman
Apr 23, 2019 -

Jack Maxton Chevrolet Inc responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

April 15, 2019

Poor customer service I took my truck to Jack Martin Quickservice to look at a tire. The recommended an alignment which I was surprised they did not do. They stated I wou More

by reddmoon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quick Service
Apr 16, 2019 -

Jack Maxton Chevrolet Inc responded

Thank you for leaving us your feedback regarding the experience you had in our Quick Service department. I am very sorry to hear it was less than excellent as we strive to completely satisfy our customers. Unfortunately, we do not have the equipment in our Quick Service department to perform an alignment. This appointment should have been scheduled for you and the way the situation was handled could have been done so by our staff in a more professional manner. For that, I apologize. You bringing this to our attention will help us improve the way we handle situations like these in the future. Please reach out to me if you would like to discuss this matter further at gbianco@jackmaxton.com.

April 14, 2019

Hardest working man around Donnie is by far the most dedicated salesman we’ve ever dealt with. He went so far above and beyond the nature of his job to make sure my wife and I g More

by Focused
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Smith
Apr 22, 2019 -

Jack Maxton Chevrolet Inc responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

April 14, 2019

Gracious and Intelligent Gracious and intelligent lease process with Jonathan Hemminger.....he knows the cars and personally tailored his approach to suit the needs and attrac More

by Ellen's Cruze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hemminger
Apr 22, 2019 -

Jack Maxton Chevrolet Inc responded

Hi there, thank you so much for your positive comments about Jack Maxton Chevrolet! We sincerely value your business and look forward to your next visit!

April 13, 2019

Great service at Jack Maxton! My visit to Jack Maxton to get an oil change was quick, painless, and completed for a fair price. Eric Davis, in service, was polite, friendly, and More

by MJHANDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Davis
Apr 22, 2019 -

Jack Maxton Chevrolet Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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